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Surrounded by the gleaming skyscrapers of Lujiazui, and located on the banks of the Huangpu River, the Mandarin Oriental Pudong, Shanghai exudes five-star luxury. This world-class hotel prides itself on their world-class restaurants; serene spa; a stunning contemporary design and Mandarin Oriental’s legendary service that will make all guests young and old feel welcome and pampered.
Mandarin Oriental Pudong Shanghai
111 Pudong Road S
Pudong
Shanghai, China
200120
Nearest Airport: SHA, PVG
Kelly and Angela are excellent and helpful. Keep our room clean. Great service and helpful.
Gary W
Great hotel with friendly staff and impeccable service. Would recommend coming here, especially for tea!
Alex F - Sugar Land, Texas
The room was spotlessly clean, the staff were incredibly friendly, and the overall environment was very comfortable. Very pleasant experience.
Sherry S - Taipei, Taiwan
Hotel is a little old, but good overall in facilities and comfort. However, I would advise you to go elsewhere. The capitalistic undertones here ruined my stay. 1) The hotel hosted a foreign delegate during my stay. This inconvenienced all guests including myself. There were security checks before hotel entry (I was pat down like a foreigner entering the US), vehicles were not able to enter the street the hotel was on (we had to walk 3 minutes out of the hotel to get into our car and on the way back), and as a result of all other guests accompanying the delegate, I was given an extremely low floor room. All this would have been fine had I not spent more than 300USD per night for the room. Mind you, this is not luxury by any means, but is very expensive for Shanghai. I was not informed of this conflict, and I would absolutely NOT have stayed at the hotel knowing this. Then there was ZERO service recovery as if the hotel did not profit off this foreign host at the cost of other guests. 2) I was then asked to pay for an "upgrade" to a higher floor following the above. I would have gladly paid if the hotel was naturally full, but on top of the inconvenience, the lack of communication, this was just the nail in the coffin. So do NOT stay here. I respect the Mandarin Oriental brand and have stayed in others, but I personally would not come again.
OneDarren - Singapore
Came with my son and this Mandarin is truly a great place to stay. The staff are very welcoming all the time . The house keeping , especially Vicky and the manger Frank were the best.. no to small request was a bother to them and items to our room were delivered very fast. I would highly recommend the Mandarin in Shanghai .
rajjii - Slough, United Kingdom
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