Mandarin Oriental Pudong Shanghai

Located on the banks of the Huangpu River in Shanghai’s Lujiazui district, right beside the iconic Pudong Tower, the Mandarin Oriental Pudong has been a landmark of contemporary luxury since its opening in 2013 as the brand’s 22nd property in Asia. The hotel features 318 elegant rooms and 44 luxurious suites, and during my stay in a Premier River View Suite I enjoyed sweeping views of the Huangpu River, the Pudong Tower, and Shanghai’s glittering skyline. Spanning 101 m², the suite offers an elegant living and dining area, a master bedroom with a king‑size bed, a walk‑in closet, a spacious marble bathroom, and a dedicated working corner. Standard amenities include large flat‑screen TVs, a Nespresso machine, tea‑making facilities, centralized lighting and curtain controls, complimentary Wi‑Fi, and twice‑daily housekeeping. As a Mandarin Oriental Fan Club member booking the exclusive Fan Club rate, I was welcomed with generous amenities such as fresh fruit, a delicious strawberry‑raspberry cake, fine pralines, and a bottle of champagne. Even from the bedroom, with its small working corner and direct access to the marble bath, the views were breathtaking. Housekeeping was impeccable throughout my stay, both during the day and with the evening turndown service. The bathroom, filled with natural daylight and overlooking the river, features double washbasins, a vanity mirror, a rainforest shower, and a spacious bathtub with an integrated television, complemented by refined Atelier Cologne amenities. From morning to night, the suite’s corner position provides a spectacular 180‑degree panorama—at dawn, ships glide along the river, and at dusk, the skyline transforms into a dazzling choreography of lights. Breakfast at Zest offers an extensive buffet and live cooking stations, though the restaurant itself feels quite large and somewhat lacking in coziness. The selection includes fresh juices, fruits, cereals, yogurts, salads, cold cuts, cheeses, smoked fish, hot dishes, pastries, cakes, and even ice cream, alongside a wide variety of Asian specialties. Service, however, was somewhat uneven and felt less personal due to the high number of guests, with à la minute dishes needing to be collected directly from the cooking station. Suite guests benefit from access to the Mandarin Oriental Club Lounge, an intimate retreat offering all‑day beverages, breakfast, afternoon tea, and evening hors d’oeuvres. The Club Lounge breakfast is smaller but well curated, with à la carte dishes served directly at the table and consistently warm, attentive service. Afternoon tea features a tiered stand of sweet and savory delicacies, freshly baked scones with jam, an excellent tea selection, and champagne upon request. Evening hors d’oeuvres include a changing soup, salads, fruits, sushi, cold cuts, cheeses, warm bites, cakes, and ice cream, accompanied by wines, beer, spirits, and non‑alcoholic beverages. Beyond the lounge and Zest, guests can enjoy Michelin‑starred Jiangnan cuisine at Yong Yi Ting, modern French dining at Fifty 8° Grill, refined teas and cocktails at the Riviera Lounge, creative mixology at Qi Bar, and exquisite pastries from the Mandarin Cake Shop. The Spa & Fitness Centre combines holistic treatments with a serene 25‑metre pool and a state‑of‑the‑art gym featuring Technogym equipment, studio classes, and personalized training. Mandarin Oriental Pudong captivates with its prime riverfront location, exclusive Club Level offering, polished service, and exceptional culinary experiences—from refined lounge selections to Michelin‑starred fine dining—making it one of Shanghai’s most compelling luxury hotels.

The hotel room view is epic, and the room is very clean. Staff members are very friendly and accommodating - a special thanks to Angela and Kelly who were very informative and friendly.

The Mandarin is located in Shanghai's financial district with stunningly lit buildings at night all around and along the river. We had views of most of Shanghai's landmarks from our rooms. Service is impeccable, especially the housekeeping crew (cleaning and laundry flawless!), the concierge desk (Wayne and Kent ), the 2nd Floor club team for check in and for breakfast, and Luigi from Guest Relations. He fixes problems within minutes, in the most professional and efficient as well as friendly manner. Thank you!

Compliments to housekeeping team, Lene, for keeping the rooms clean, neat and tidy. Thank you also to Manager Angela for her quick recovery services despite initial hiccups from the front desk team.

The room was very clean and comfortable, and the bedding was super cozy. The staff were friendly and helpful ❤️ Very thoughtful service. Special thanks to Angela, Jack, and Xiao Shulin from housekeeping. Will definitely come back again. Thumbs up 👍 Great housekeeping team!