Mandarin Oriental Pudong Shanghai

Beautiful hotel with high standards and amazing breakfast in the center of Shanghai! Very professional staff in all departments and helpful. Would recommend!

feels somewhat outdated, but clean, well maintained and pretty comfortable. It is less grand and distinctive than other Mandarins, and overall it was probably the least memorable one I have visited. The service was fine - professional and polite,as one would expect from such a hotel. Weirdly the hotel’s bars and restaurants were closed during the weekend, which significantly limited the overall experience. Breakfasts were ok, yet using pork in all dishes possible a bit frustrated me A decent option in Pudong, but it did not feel like a Mandarin Oriental vibe.

Wonderful room service and good customer engagement by Angela and Kelly

Second stay in after 7 years. Loved it. They gave us early checkin despite our flight landing super early. The club lounge food was excellent for breakfast. The service was impeccable as usual. The room was enormous with lovely views. The hotel is slightly starting to show its age though with a few scuffs here and there. We ate in the Grill 58 restaurant which was very nice. Checkout was quick. Overall loved our stay.

A wonderful stay at Mandarin Oriental Pudong Shanghai. The hotel offers beautiful views, elegant surroundings and excellent hospitality. Special thanks to Chloe from Guest Relations for her thoughtful assistance throughout my stay. Her professionalism, attentiveness and genuine care truly enhanced my experience. Looking forward to returning again soon.