Mandarin Oriental Pudong Shanghai

I had a wonderful dining experience at Yong Yi Ting. Ted, Lee and Sherry took amazing care of us — they were warm, professional and made the whole evening feel very special. The dishes were beautiful and full of Jiangnan flavors. I especially enjoyed the Marinated Maturation Cuttlefish in Yellow Rice Wine, the Stir-fried Yellow Croaker Filled with Crab Roe, and the Double-boiled Beef Soup with Baby Cabbage. For dim sum, the Steamed Crab Roe Bun was rich and delicious, and the Deep-fried Glutinous Rice Cake with Peanut, Sesame and Chestnut was a perfect finish. Everything from the service to the food was excellent. I highly recommend this restaurant and truly appreciate the hospitality from Ted, Lee and Sherry.

I had the mobility massage with Newman from the spa. It was excellent. He sorted out some issues I’ve been struggling with for many years!

Amazing customer service from top to bottom. Congratulations to everybody working in this hotel, you made it very special and this hotel stands out from the rest for that reason. Special thank you to Housekeeping, the best we've experienced so far in our travels, so efficient. The rooms are very cosy and the location was great; secluded but central. Thank you also to the executive club lounge team; very efficient, welcoming and professional.

Jack and Angela are best. Their service is outstanding. The room is beautiful and super clean. The view is out of this world.

Our family of 5 stayed at Mandarin Oriental Shanghai. We had an excellent stay. The hotel was very central. The staff were very attentive. We had the breakfast buffet every morning, which was an excellent way to start our day. We especially would like to thank Cherry, who checked in with us every morning at breakfast. We would strongly recommend this hotel and we look forward to coming back!