November 8, 2017 for 3 nights for 2 adults.
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Belmond La Residence d'Angkor in Siem Reap, Cambodia
A stone’s throw from the empire’s legendary ancient temples, this luxurious modern retreat exemplifies traditional Khmer architecture. Here, tranquil gardens – including a pond dotted with floating lotus blossoms - provide a lush backdrop to a pool and spa on the banks of the Siem Reap River. Nearby, open-air markets attract locals and visitors fascinated by the rich colors, textiles, flavors and scents. This is a thriving town with rich heritage.
Before dawn take a tuk tuk ride through Siem Reap to the legendary ancient temple of Angkor Wat. Watch the sun rise in the orange sky over the roofline’s iconic silhouette and tour the rambling ruins – but beware of curious monkeys. Continue your ride past dramatic, centuries-old tropical trees to Angkor Thom nearby. Ride to the historic Foreign Correspondents’ Club for a French-Vietnamese lunch, and tour the Psa Leu markets to pick up silks and spices. Dine on Executive Chef Saul Garcia Ramos’ world cuisine with a Khmer twist at the hotel’s restaurant Circle.
Location of Belmond La Residence d'Angkor
Nearest Airport: REP
Amenities for Belmond La Residence d'Angkor
- 55 Rooms & Suites
- Non-smoking Property
- Pillow Menu
- Khmer Cooking Classes
- Horseback Riding
- Boat Excursions
Reviews for Belmond La Residence d'Angkor
I am a fussy traveler who has been fortunate enough to stay at some of the world's finest hotels. I now count La Residence d'Angkor as one of the best I have stayed at. After a very long flight from London I was met at the airport with fragrant cold towels and bottles of water. I arrived at the hotel and was checked in quickly and shown to my charming junior suite. I had asked for a quiet room and it indeed that is what I received. Teak floors and furniture and a garden patio with a small pool connecting to the hotel's larger pool. Stunning! The staff are proud and confident without being subservient. They will chat with you, tell you about themselves and ask about you. At all times they asked if there was anything I needed. I happen to say that I took hot water and lime every morning before my yoga. A yoga mat was delivered to the room and each night a bowl of fresh limes appeared without my even asking. Room service was prompt and beautifully presented. The food at the hotel's restaurants was excellent. I even invited my local expat friends for lunch to enjoy the French/Cambodian fusion with a Mexican twist. The hotel is of course stunning. Very central location ,but you find yourself in a tranquil lush garden out of the hustle bustle. Kudos to the staff and management. They have a system and it works!
This is the best resort I have stayed in! Gardens, location, pool, gardens, rooms and amenaties are wonderful. The staff are the friendliest I have encountered from all areas of the resort. The food is first class. We will definitely be staying with the Belmond chain of hotels again. Do yourself a favour and stay in this hotel. You will not be disappointed.
This hotel provided excellent service and accommodations. The pool was incredible with a wonderfully friendly employee who manned the pool area. The staff went above and beyond to make sure we enjoyed our time in Siem Reap. We would highly recommend staying here.
After our last visit in April, we had a few days to kill and get away from busy Yangon and enjoy more qauint Siem Reap The Hotel did not dissappoint and all we had mentioned in our last review still counts,great place,great peole and great product Well done to Belmond and the Siem Reap team
uncleho69 - Yangon (Rangoon), Myanmar
I have written many hotel reviews for TripAdvisor which I consider fair assessments of my experiences as a paying guest; unfortunately I now submit my first ever 1* review (all my ratings of other reviewed hotels have ranged from 3* to 5*). We're your average mum, dad and child family who saved up and dropped a lot of coin on a trip from Aus to Asia and were really looking forward to our holiday. The Belmond La Residence D'Angkor is indisputably a beautiful hotel, an oasis in the still-developing and hectic city of Siem Reap. First impressions are fabulous and it is clear that the staff are well-trained in the hospitality industry. If you're staying for a couple of nights, you'll likely have a wonderful time and remember this place fondly (food is great; rooms are beautifully appointed and clean; turn-down service at night is a special treat; ambience is peaceful; staff are friendly and attentive; decadent spa on-site). The 5* reviews from many other travellers don't surprise me and I'm sure are reflective of their experience. Stay for longer and you may start to notice some inconveniences that take the shine off a bit but probably won't affect a high review rating....(bed doesn't seem to be comfort zoned so a restless night for one means a restless night for two; nowhere to dry wet swimming gear or clothes that get soaked in the rain; no guest laundry and the hotel laundry service charges $30 per small bag (and that's apparently a special deal; commercial laundries on the street advertise $1 per kilo); exorbitant price for small soft drinks in the cocktail lounge (you can buy these cold at the local shops for 60c a can); a terrible and persistent smell in the lift after rainy weather; and for us, no porterage service at checkout. The prices are not unusual for high-end hotel chains and, as always, guests can choose to pay these if they wish or opt for cheaper off-site options for meals, drinks, laundry and spa services (also note that advertised prices at this hotel are subject to an additional 7.5% Service Charge and 10% Government Tax). As we had found an accounting discrepancy in our confirmation emails with the Belmond and our package supplier, we monitored our expenses carefully. It all started well, but things went downhill fast for us when we were at the pool on our second day. A heavy potted plant that was partially submerged on the steps of the pool (but, as we now know, was not affixed or stabilized in any way....holy dooley!!) toppled in when our teenage son pushed off to swim underwater to the opposite side.....he was the only person in the pool at the time and immediately prior had been enjoying a quiet relax on the steps after having been asked by a pool attendant to take care around the pot (the staff member was right to be concerned about this pot!!). Despite doing everything possible to help rectify the situation (retrieving the pot and moving it to a safe area, collecting stones from the bottom of the pool, apologising to the pool attendants), we were subjected to being publicly berated by the General Manager and, in the same interaction. were falsely accused of causing a different pot to topple in the previous day. We did not know anything about a pot falling from the steps into the pool the day prior, which was the day we arrived, and told the manager this.....he seemed to find this incredulous (we didn't see any other children/teens in the complex during our stay.....perhaps he thought we were an easy target??) and persisted with his line of questioning before delivering a lecture about appropriate parental supervision (both parents were at the pool at the time; should we ever need parenting advice GM, we'll be sure to let you know!) Different countries no doubt have different standards of safety but clearly, heavy pots that are not affixed, top-heavy and tumble into pools are not a good or safe idea, regardless of how beautiful they may look. This was an accident waiting to happen and had it not happened to us, it would have happened to someone else (.....apparently it did, the day prior according to the GM.....so why was the known safety risk not proactively addressed and removed from the pool??) Suffice to say that the whole incident put a dampener on our holiday. Husband attended the cocktail event a couple of nights later and was greeted by the General Manager with, "I see you've brought the rain with you," before turning away and walking off (hmmmmmm.......exit stage left......I don't think I'm welcome here!) Also during our stay, a poolside tree uprooted and fell onto a deck chair (.....we were on the balcony of our room when this happened and no blame was apportioned our way for this one, but a safety audit of foliage in and around the pool area does sound like a great idea!!) On our last morning, we sought to initiate contact with the General Manager to ensure that all was fine from his end and ours before we left, but were advised that he was absent due to a day off. We did, however, meet with the person in charge that day who organised, upon request, a printed copy of our invoice. We discovered then that we had been charged, without notification, a significant amount ($250 USD) for apparently breaking 2 pots, and cleaning fees (my husband would like his cut for the clean up thanks as he lead this!!) The person in charge tried his best to sort everything out for us, and did decrease the charge by 50% as we were not responsible for the first event. During our conversation we were told that the pots had only been placed on the pool step that week and that they were 'very special pots', hence the hefty price tag. He advised that the General Manager had been unable to be contacted by phone; we have since learned that the General Manager is also unresponsive to our email (.....looks like he's trying to dodge us.....we emailed our feedback survey over a week ago; there was provision in the survey for guests to request contact from the GM......haven't heard a peep.....). We are gobsmacked to have had these events unfold at a Belmond hotel.....a name synonymous with high standards and a price to match, but in this case, not high safety standards with regard to the pool (see attached verifying photos if you're similarly gobsmacked!). Honourable people will do what they can to rectify and problem solve when unintentional incidents happen; it is inexcusable to make false accusations, publicly humiliate people and blatantly seek to capitalise beyond what is reasonable. It is also incumbent on hotels to provide safe environments.....consider the worst case scenario of a heavy pot toppling onto somebody in a pool.....not good. We now refer to our Cambodia holiday as our Scambodia holiday. So it's a resounding 1* from me, and unless guests can guarantee themselves an incident-free stay (which from my experience may be a risky exercise !!), I cannot recommend this hotel.
Karen B - Dalby, Australia