Park Hyatt Siem Reap

Don’t stay here. Service is not good, mosquitoes everywhere including in the bar and restaurant, and they up charge you if you try to pay in Cambodian Riel. We were here for 2 full days. Check-in took almost an hour. I asked them to break a Cambodian Riel bill, and they refused. I didn’t ask for a conversion, just take a large bill and give me smaller bills. They invited me to do that outside the hotel. The layout of the entrance is bizarre. The “lobby” is physically separate from the front door. They only have 2 people to man 3 doors, so if you try to go through the doors, they constantly try to sprint by you after they open 1 door for you. It’s hard to enjoy breakfast or happy hour if you are constantly being swarmed by mosquitos. These are indoor air conditioned spaces, but they are filled with mosquitos. Staff does not speak English. They act like they do, but they don’t. I asked for an omelet and got a bowl of fried rice. Check out took almost as long when I realized they were charging a 4.6% fee to pay in local currency. Everything in the hotel is charged in dollars. There are lots of nice hotels nearby. Choose one of them.

We recently completed a memorable 3-night stay at this beautiful property, and we are already thinking about how we must find time to return soon. What sets this property apart is how personal the experience feels. From check-in in its "living room" to the welcoming staff with genuine warmth in their service, this hotel captures that magic that sets it apart from other 5-star properties. We had two rooms--one upgraded as a Globalist to a spectacular suite with outdoor space, an outdoor shower--and the other a pool view. Both were beautifully appointed. The breakfast experience also felt unique with local entertainment and activities sprinkled throughout the courtyard. The hotel's own tuk-tuk fleet was very efficient and easy to use to get around town. The only negative we felt was dealing with mosquitoes, which may not be unique to this property, though the staff did what they could to mitigate them in our rooms by using repellent. Some hotel stays feel very special, and this one will certainly stay with us for a long time.

Siem Reap was an add-on to our 2.5-week trip to Thailand, and we’re so glad we decided to include it. We ended up loving Cambodia, and the Park Hyatt made our time there truly special. From check-in to check-out, we experienced some of the most exceptional service we’ve ever had at a hotel. Upon arrival, we were greeted with fresh beverages, snacks, and even complimentary massages, such a thoughtful and memorable touch. Although it’s a smaller hotel, we were amazed that the staff remembered our names, as well as our food and beverage preferences and orders throughout our stay. The level of personalized service is something we’ll never forget. The rooms were very spacious and comfortable, and we also enjoyed the spa, where we had excellent massages. The hotel is perfectly located within walking distance of everything, which made exploring incredibly easy. The staff was wonderful, and we are still talking about the people and service! We highly recommend staying here.

Throughly enjoyed stay! Especially loved spa - Sen was wonderful!

We had a wonderful stay at Park Hyatt Siem Reap. The location truly cannot be beat — right in the center of town and an easy walk to Pub Street, markets, and restaurants. Although it’s situated on a busy street, the moment you step inside the compound it becomes incredibly peaceful and quiet. It feels like a true oasis. The staff were exceptionally friendly and welcoming throughout our stay. Service was warm, attentive, and consistently professional. Breakfast was well-balanced — not overwhelmingly large, but certainly not limited — and the quality of the food from the menu was excellent. Everything we ordered was fresh and beautifully prepared. We would absolutely stay here again and highly recommend it to anyone visiting Siem Reap.