Park Hyatt Siem Reap

My friend and I spent 3 nights in Siem Reap and decided to treat ourselves with a stay at the Park Hyatt. When comparing to a Park Hyatt in another city, there was no question that this would be a good choice! Location is good and only 6 minutes to walk to Pub Street. Immediately upon arrival, our luggage was unloaded and we were welcomed with a relaxing check-in process that included tea and a 5-minute massage. In our room, we were welcomed with tropical fruits and scarves, and turndown service included nightly snacks. The hotel was beautiful and the staff were VERY hospitable. They always knew what our daily plans were and checked in on us frequently at breakfast and as we came and went. I’m not sure how they kept track of all of us personally, but it was truly exceptional! The breakfast options were delicious and the cocktails were great! We also got Khmer massages at the spa which really helped us loosen up after days of travel! My family is originally from Cambodia so I was able to communicate with the staff well enough and they made me feel even more welcomed. It was like visiting family friends (albeit in a very nice home)! They were very patient with my more limited vocabulary and were so nice the entire time. When we checked out, multiple staff members walked us out to send us off and I truly felt so sad to leave. I hope more people visit Cambodia (and the Park Hyatt) to see how wonderful the country AND the people there are!

We stayed at Park Hyatt Siem Reap through FHR to celebrate my mother’s birthday, and it turned out to be one of the most memorable trips we’ve ever had. From the moment we arrived, the team was incredibly thoughtful. Pipi welcomed us warmly, arranged breakfast while the room was being prepared, and even offered a shoulder massage at check-in. My mother was so touched by the little details, and it truly set the tone for the celebration. Throughout the stay, the staff made her feel very special. Vivi, the guest relations manager, checked on us daily and ensured everything went smoothly. At breakfast, Sarath the chef surprised us with a custom omelet, and Solthavy’s attentive service made my mom smile every morning. Channy taught us how to fold lotus flowers, and Sreymom offered a local spirit tasting—both added fun cultural touches that we’ll never forget. The service was consistently personal: Vanith opened champagne for us at the bar with such care, Hoth brought ice pops at the pool, Nareth arranged a tuk-tuk tour, and housekeeping by Sith was always perfect. At check-out, Sreinuch and Kourou made everything smooth, with Kourou even arranging a complimentary late check-out so we could shower before leaving—so thoughtful. The hotel also added special touches for the birthday, including turndown gifts and infused water, which made my mother feel celebrated. She was genuinely happy throughout our stay, and we both agreed this was one of the most caring hotel experiences we’ve had. We are so grateful to the entire Park Hyatt Siem Reap team for making this birthday so special. It was a perfect mix of comfort, culture, and heartfelt hospitality. We’ll definitely be back in the future.

Stayed for 4 days from 8 to 11 September 2025. We were upgraded on arrival and pleasantly surprised with the hospitality and care that everyone showed through our stay. Everyone was eager and constantly checked on our well being. Everyone had many recommendations to share on what we could do during our trip. The room was well equipped and comfortable. It was very well furnished. We promised to return because it felt like we were home.

Hyatt Siem Reap is a beautiful and comfortable hotel with spacious rooms and friendly staff. The location is convenient for visiting Angkor Wat and local markets, and the pool and dining options make it a perfect place to relax after a day of sightseeing.

perfectly located a short walk from many great local restaurants, but just a few blocks from pub Street if you're ready for a nice drink. the kitchen staff went above and beyond for gluten intolerance, even making special rice flour waffles on the final day of our stay. the poolside foot massage was just what we needed after 2 full days of hiking the many temples of angkor and the surrounding area!