Park Hyatt Siem Reap

Just fantastic! Conveniently located, accessible to many restaurants, walkable to the pubs, and a supermarket down the street. We had a suite on the first floor. Despite facing the main road, we could hardly hear the street sounds. The room was impeccable - clean, firm mattress, power sockets next to bed, bathroom was a nice size and two toilets with a pantry. This was one of the better rooms among all the Park Hyatts that I have stayed before. Meanwhile, I heard that the villas have not been “updated.” My friends heard chanting from neighbouring temple which kept them awake. The villa was even smaller than my assigned room. Anyway, probably good to choose a suite than villa. Service from team was great and efficient. The staff were attentive and cater to our requests quickly. Meanwhile, I thought the breakfast could have been better. The choices were many on the menu but quality was lacking. It was a rather standard fare with no surprises. I was not wowed at all. Lastly, the spaces across the hotels were immaculate. Evident from the pictures, you can see that the spaces are quite well designed.

Typically, a luxury hotel in the heart of a city is not my first choice, but the Park Hyatt Siem Reap completely exceeded our expectations. From the exceptional service and attentive staff who anticipated our every need, to the perfect central location, every aspect of our stay felt effortless and refined. The breakfast and dinners at The Dining Room were outstanding, and evenings in The Living Room enjoying expertly crafted cocktails became a highlight of our trip. The hotel also served as the perfect base for our incredible two-day experience exploring Angkor Wat and the surrounding temples with The Lux Tuk Tuk tour. After long days of touring in the Cambodian heat, returning to the calm, elegant atmosphere of the Park Hyatt felt like absolute luxury. Together, the hotel and tour created an unforgettable Siem Reap experience that we would highly recommend.

We had a wonderful experience! The level of customer service is superb! We highly recommend this property to future travelers!

From the moment we arrived, the Park Hyatt Siem Reap set the tone for an exceptional stay. The evening manager welcomed us with warmth and genuine care, and a thoughtful anniversary gift was waiting in our room — a perfect first impression. The curated experiences on property are where this hotel truly shines. The complimentary welcome massage was a lovely touch after a long travel day. The hour-long tuk tuk tour through Siem Reap was a highlight — charming, immersive, and perfectly paced. The Apsara dance performance was mesmerizing, and the Khmer Signature Dining experience was among the most memorable meals of our trip: beautifully presented, deeply rooted in local tradition. What elevates Park Hyatt Siem Reap above the competition, however, is its people. Late on our final evening, I encountered a stressful situation — an ATM swallowed my debit card just before midnight. Staff member Sehya responded immediately, stayed by my side throughout, and personally coordinated with the bank until their staff arrived and returned my card. That kind of calm, unwavering service at midnight — for a problem entirely outside the hotel's control — speaks volumes about the culture this property has built. If you're visiting Siem Reap and want a hotel that combines luxury with genuine Cambodian hospitality, look no further.

The service and ambiance at the Park Hyatt Siem Reap is excellent. We were welcomed at check-in with drinks, cold towel, and a 5 minute massage. The hotel staff are extremely kind and attentive. The daily breakfast buffet included with our room was extensive, including a variety of made to order items, and even included some local fare and arts and crafts around the central garden like fresh coconut stand, Khmer waffle station and coffee station. If you happen to be on a sunrise tour with early morning pickup, you can opt for a packed breakfast to go (if you place your order the night before). In the evening from 7-8 pm if you dine around the courtyard, you're treated to an hour of Khmer cultural dances by the banyan tree & pond (or in The Dining Room Restaurant of it's rainy). They also offer you a complimentary 15 minute quick tour via tuk tuk (bicycle cart) -- which we didn't get a chance to use during our short stay. Very convenient central location... less than 10 minutes walk to Pub Street with a good variety of great value restaurants and bars. Also, a wonderful place called Relax Spa is located just next door for great massage. Some minor disappointments or areas that could have been improved... They did not have a good variety of pillows available. I repeatedly asked for a firmer or memory foam pillow as I'm a side sleeper. They could not accommodate my request. The gym is quite small and not well equipped. Just your standard cardio equipment, some dumbbells, a bench, and a single functional trainer cable machine. We were told they do not have a sauna or steam room (even though I read in another recent review that they were offered the use of a stem room?). We were not offered any room upgrade (which we were eligible for with my Amex Hotel Collection reservation) and we did find our King Garden View room rather small. There wasn't really any room for our 2nd big bag without blocking passage ways. I also found the table and chair arrangements a bit odd. The main table where I tried to do some work on my laptop had no desk lamp, and the table in the corner that did have a desk lamp had no chair for seating.