Park Hyatt Siem Reap

I had a very enjoyable stay here. The staff were all warm, friendly and efficient, and they were very helpful with arranging tours and other plans. A special thank you to Mouyee, who really stood out during my stay. She speaks very good Chinese and helped me with many different things. What impressed me most was how genuine and sincere she was. Her kindness never felt scripted or simply part of the job — she truly seemed to care and was always willing to ask if there was anything she could help with. She made my stay feel much more comfortable and personal, and I really appreciated all her help. A lovely experience overall, and I would be very happy to stay here again.

Superb hotel with an excellent breakfast with many fresh options and excellent cooked items. Decor and design around the hotel is excellent

The Park Hyatt Siem Reap is very well located, close to town, and still has quite a bit of charm. Our regular room, in the less expensive category, felt somewhat old and tired. Do yourself a favor and spend a little more for one of the rooms facing the second, smaller pool. They have easy access from the lobby, a lovely garden setting, and feel much more private. That area was by far my favorite part of the hotel. The main pool, on the other hand, is an architectural disaster in my opinion—too many planters, awkward spaces, and part of it sitting under a ceiling. It simply does not feel inviting. Breakfast was very enjoyable. Watching the lotus flowers being prepared in the mornings was interesting and beautiful, and the traditional dancing dinner was also a nice experience. The biggest disappointment, however, was the private tour guide we hired through the hotel. We deliberately paid the premium hotel price because visiting Angkor is the most important part of a trip to Siem Reap, and we expected an excellent, knowledgeable guide. Unfortunately, he was not very knowledgeable at all. He was a very friendly and pleasant young man, but that is not enough when you are paying a premium for a private historical tour. My advice: stay at the Park Hyatt, choose the better room category by the small pool, but arrange your Angkor guide independently and research the guide carefully. This is not the part of the trip where I would try to save money—or simply assume that booking through a luxury hotel guarantees the best guide. I would also avoid buying anything from the hotel shop without first checking what you are buying and comparing prices. These days, even asking AI for some background before making a purchase can save you from an expensive mistake.

It was great experience to stay in Park Hyatt Siem Reap, all the staffs are really warm professional and friendly, Ravy, Moeut, Slithet, Mouyee and other staffs, I can’t remember all, they are great people, I got ankle sprained from the stair of the temple, and front desk team was notice, and inform to his team to bring me some ice, without I ask for it , it’s helped a lot, so I could sleep all night . One again thank you so much for your taking of me and my family, and for sure will go back to see all of you again .

Absolutely loved this hotel. The welcome, the room, the dining. It was all perfect. Cambodian people are so wonderful and kind. This is not inexpensive, but I felt it was well worth what we paid.