Park Hyatt Siem Reap

The service and ambiance at the Park Hyatt Siem Reap is excellent. We were welcomed at check-in with drinks, cold towel, and a 5 minute massage. The hotel staff are extremely kind and attentive. The daily breakfast buffet included with our room was extensive, including a variety of made to order items, and even included some local fare and arts and crafts around the central garden like fresh coconut stand, Khmer waffle station and coffee station. If you happen to be on a sunrise tour with early morning pickup, you can opt for a packed breakfast to go (if you place your order the night before). In the evening from 7-8 pm if you dine around the courtyard, you're treated to an hour of Khmer cultural dances by the banyan tree & pond (or in The Dining Room Restaurant of it's rainy). They also offer you a complimentary 15 minute quick tour via tuk tuk (bicycle cart) -- which we didn't get a chance to use during our short stay. Very convenient central location... less than 10 minutes walk to Pub Street with a good variety of great value restaurants and bars. Also, a wonderful place called Relax Spa is located just next door for great massage. Some minor disappointments or areas that could have been improved... They did not have a good variety of pillows available. I repeatedly asked for a firmer or memory foam pillow as I'm a side sleeper. They could not accommodate my request. The gym is quite small and not well equipped. Just your standard cardio equipment, some dumbbells, a bench, and a single functional trainer cable machine. We were told they do not have a sauna or steam room (even though I read in another recent review that they were offered the use of a stem room?). We were not offered any room upgrade (which we were eligible for with my Amex Hotel Collection reservation) and we did find our King Garden View room rather small. There wasn't really any room for our 2nd big bag without blocking passage ways. I also found the table and chair arrangements a bit odd. The main table where I tried to do some work on my laptop had no desk lamp, and the table in the corner that did have a desk lamp had no chair for seating.

We stayed at Park Hyatt Siem Reap for four nights and had an absolutely wonderful experience. From the moment we arrived, the staff were incredibly professional, attentive, and genuinely warm, making us feel welcome throughout our entire stay. The hotel itself is beautifully designed, blending modern comfort with traditional Cambodian elements. Our room was spacious, elegant, and very well maintained, providing a perfect place to relax after a day of exploring Angkor. The breakfast was outstanding, with a wide variety of high-quality options, both local and international. Everything was fresh and delicious, and the service was consistently excellent. We would especially like to thank a staff member named 美玉, who speaks Chinese. She was exceptionally helpful and went above and beyond to assist us with every question and request we had. Her kindness, professionalism, and attention to detail truly made our stay even more enjoyable. She is a real asset to the hotel. Overall, this was a memorable stay, and we would highly recommend Park Hyatt Siem Reap to anyone visiting the area. We would definitely love to come back again.

Welcoming and helpful staff, that go above and beyond to address our requests. Delicious and abundant breakfast. Charming patisserie.

Our stay at Park Hyatt Cambodia was absolutely outstanding from start to finish. The check-in process was seamless and such a lovely experience, setting the perfect tone for our visit. The staff were simply incredible—warm, attentive, and went above and beyond to make us feel welcome; we honestly couldn’t fault them at all. The food and drinks were amazing, offering delicious quality and variety. The location is brilliant, making it easy to explore, yet the hotel itself feels like a peaceful oasis. The amenities are absolutely fabulous, and there were so many great activities available within the hotel to enjoy. Our room was very lovely, spacious, and immaculately well kept by the hardworking housekeeping team throughout our stay. Everything was maintained to the highest standard. It truly was a five-star experience and we cannot wait to return!

We had the best time in Siem Reap and going back to this hotel was such a welcoming oasis! The kids loved both pools, and everyone we came into contact with who worked there was exceptional. I’d highly recommend this hotel to a friend.