The Ritz-Carlton, Millenia Singapore

Celebrated our anniversary at our favourite hotel again this year and it was once again, an amazing stay! Thank you to the Club Lounge team for always making us feel more than welcomed with your professionalism and hospitality. We felt right at home from the moment we checked in for our 2-night stay, it was really nice to know that the staff remembered us. Special shout-out to Ferdi whom we met for the first time - delicious cocktails you made there, and great attitude/potential for a young trainee. Keep up the wonderful work!

Had a short stay at the Ritz Carlton in Singapore as a layover between travels. I had nothing short of a phenomenal experience. The amenities were state of the art and very clean. My evening on the club floor was the highlight. I was treated with tremendous hospitality, scenery, and fine dining/drinks on the club floor. I was fortunate enough to meet Sam, Cora, and Ferdi who were very welcoming, provided great recommendations, and made me feel at home. They informed us about the landmarks, light shows, history, and culture of the city through the fantastic skyline view. I will indefinitely make a return the next time I am in Singapore. Huge thank you to those 3 for going above and beyond and enhancing the experience!

I had an incredible stay at The Ritz-Carlton, Millenia Singapore, and what really made the experience stand out was the people. From the moment I arrived, everyone I interacted with was incredibly welcoming, attentive, and genuinely friendly. A special thank you to Sam and Kora at the Club Lounge. They went above and beyond to make me feel welcome and taken care of, and their attention to detail and hospitality really made a difference. They were both fantastic and made the Club Lounge feel like a place I genuinely looked forward to spending time in. I also want to recognize all of the other employees throughout the hotel. Everyone I came across, from the front desk and lounge to the staff around the property, consistently provided amazing service with a smile. It’s clear that the staff takes a lot of pride in creating a great experience for guests. The hotel itself is beautiful, but the people are what made my stay memorable. I’ve stayed at plenty of nice hotels, and the level of hospitality here really stood out. I would absolutely stay at the Ritz-Carlton Singapore again and highly recommend it to anyone visiting Singapore. Thank you to Sam, Kora, and the entire team for making my stay such a great experience! -Logan

Great property but really annoying they are NOT part of the Marriott Bonvoy programme. All the staff were outstanding but Christine on the front desk needs to be either fired or retrained as she took a whole ten minutes to check me out and she kept making mistakes. Not a nice way to leave a property!

Disappointing Experience and False Post-Checkout Charges. As a frequent luxury traveler and a Hyatt Lifetime Globalist, I expect high attention to detail and accuracy from a property of The Ritz-Carlton’s standard. Unfortunately, my recent stay at The Ritz-Carlton, Millenia Singapore was ruined by post-checkout mini-bar billing errors.After checking out, I received an email informing me that my credit card was being charged for Honor Bar items. I do not drink alcohol. Even when luxury hotels provide complimentary champagne or wine in my room, I never touch them. Charging a guest after departure for alcoholic items they never consumed shows a clear failure in their room inspection process and guest accounting.To make matters worse, billing guests post-departure without verifying accuracy is unacceptable for a brand that prides itself on service excellence. I hope management addresses their housekeeping audit system and resolves this immediately.