The Ritz-Carlton, Millenia Singapore

I’ve stayed at this hotel dozens of times for multi week business trips and it never fails to impress. The staff learn your name, breakfast buffet is one of the best in Singapore and facilities are top notch. Pool is nice size for swimming laps ( I suggest a swim at dawn when it is empty of 5pm when it is quiet) and gym has lots of machines and free weights. Location is easy walking to MBS, Merlion, Gardens by the Bay and also metro. Hotel is connected to two mall LS which then in turn connect to other malls. You can also use the spa facilities for free when down at pool (hot tub, sauna, steam room).

Had the $48 dinner set at The Ritz Lounge.the Beef Wellington was cooked perfectly with Buttery mash and the sauce Bordelaise was rich. For the dessert, the Tiramisu was light and not too sweet. Special shout out to Benedict and Tiffany they were so attentive, explained the menu well, and made sure our water was always Topped up.The service really made the night feel special. Will definitely be back.

My family and I were on vacation in Asia with our goal to board the Disney Adventure cruise out of Singapore, and we decided that we should splurge a bit and stay at The Ritz-Carlton, Millenia Singapore prior to boarding. This was definitely the best decision of our trip. From check-in to check-out, we were welcomed warmly, had plenty of opportunities to interact with many of the staff all over the hotel. Amelyna at the front desk was so very happy for our arrival at 5:30am! She took the time to explain all of Millenia’s offerings as well as suggest a space to relax before the breakfast restaurant (Colony) opened for the day so we could be comfortable while we waited. She held our bags for us, and miraculously found an available room as soon as we were done with breakfast! When we stopped by the desk to grab our room keys, my husband spoke with Prakash to inquire where we could purchase a Ritz-Carlton, Millenia Singapore hat. Prakash told him that unfortunately their shop was not available, but he was going to see if he could find any that might have been leftover. The next morning, Prakash came to the door with his apologies that he was unable to locate any hats, but that he was able to work with some of his team and found some Ritz-Carlton, Millenia Singapore coffee mugs which he had personalized with all of our names along with a Leo the Lion plush for our daughter and some other items that were specific to the property as well. The Colony Restaurant was definitely a highlight of our stay. Everything about the restaurant and staff was absolutely flawless. We ate at Colony every day of our stay and will be back largely in part to Ningning and her presentation of a Ritz-Carlton Lady serving Ladies & Gentlemen. Ningning met us in Colony on our arrival day, which had us without a room, after an 8 hour flight, and she wasn’t even serving our table! She saw our 5-year-old daughter and immediately came up to our table just as we were about to leave to get into our room and relax. The entire interaction maybe lasted 10 minutes, but Ningning made a very large impression on our daughter in those short 10 minutes! When we got to our room, our daughter immediately asked when she could see Ningning again. Our second morning, this time with Ningning as our server, she saw my husband trying every single local item on the buffet. Ningning took it upon herself to put together some traditional breakfast items, such as soft boiled eggs with kaya toast, before asking if we would like to try Masala Tea. As soon as she brought the tea to our table, I was immediately transported back to 2011 when I worked at a doctor’s office with a woman who always brought me this tea, but never told me the name as she said the ingredients had to be imported either from India or England. As soon as I took a sip, I immediately felt at home and told Ningning that I had indeed had it before and the full story about how happy and excited I was to finally have it again. On our third and final morning, we sat at the same table where even the hosts greeted us by name as they led us to the same table as the morning before. At our table, Chef Pedro presented us with assorted delicious macarons and Ningning had set a congratulations message to our daughter wishing her the best of luck in kindergarten and then presented us with matching Singapore-specific Disney cruise t-shirts for when we boarded the ship that afternoon! They are so cute and they fit everyone as well! Of course, not to be outdone by herself, Ningning then ushered all of us into the kitchen to meet with Chef Sundar who had Chef Damish teach my husband and I how to make Masala Tea! It was the best experience I have ever had at any place - hotel, restaurant, etc. The chefs took the time to show us how to make the tea, and also provided us with the ingredients to make it ourselves! The pride and passion that every single Lady and Gentleman embodied at The Ritz-Carlton, Millenia Singapore was something that I personally strive to provide in my own career, and seeing it in action absolutely took my breath away. Seeing each Lady and Gentleman use their empowerment to make memories for our little girl and us brought me to tears as we left to board our cruise. The Ritz-Carlton, Millenia Singapore is on the opposite side of the world from our home, but in the grand scheme of things, I will not hesitate to fly another 26-ish hours to be able to stay at this property again. It was more than just stuff, it was the personalization, the thought behind each experience we had, and how many of the Ladies and Gentlemen helped to make the entire stay flawless. I am sure there are some Ladies and Gentlemen that I have missed in recognizing by name, but please send all of my thanks to everyone involved in our stay with you! I can’t wait to get home and start making Masala Tea again! I look forward to our next trip to Asia if for no other reason than our future stays at The Ritz-Carlton, Millenia Singapore.

Ritz Carlton Millenial is a large centrally located beautifully decorated hotel with great service. Walk or short taxi ride to shopping, restaurants and attractions. Our suite was very comfortable with a view of Marina Bay and the office towers. Well stocked mini bar, complimentary bottled water, nice toiletries and plenty of towels. Great breakfast buffet. Very good choice for a Singapore stay.

A mark of service excellence is in service recovery… Ritz Carlton Singapore shines. My family and I had some astonishingly unpleasant encounters in a previous visit. Thereafter, Ms Amy Han, Asst Director of F&B, reached out to us and extended her apologies on behalf of the hotel. She and her team hosted us at Colony and exhibited the standards which we were familiar with in Ritz Carlton. GM Peter Mainguy also responded to my feedback positively. You have restored our confidence in your standards and we appreciate your sincere efforts. Also would like to share positive highlights we experienced at Summer Pavilion: High standards for food and customer service are the baseline expectations of a Michelin star restaurant, especially when awarded for 9 consecutive years. From the moment we were seated, Sommelier Dunstan and Manager Karen ensured that we were well taken care of. Dunstan conducted a tasting for us from a fancy champagne trolley and gave us very good recommendations. Throughout our lunch, Karen engaged my mom, whose 78th birthday we were celebrating. Both personable staff exceeded expectations. Mom was delighted by the beautiful set up of longevity buns with dry ice. She said this was her best birthday celebration. Thank you!