The Ritz-Carlton, Millenia Singapore

The Ritz-Carlton itself is part of the Marriott Bonvoy hotel chain, but the Ritz-Carlton Millenia Singapore does not participate in the Marriott Bonvoy program. Therefore, elite status benefits are non-existent, and points are not earned for stays. However, it can still be booked via the Marriott Bonvoy app. Despite not having elite status, the service offered to guests is very excellent, and the hotel was so busy that there was a queue for breakfast. Check-in were provided with drinks and food while we waited. Seeing that we had a baby and a child, they immediately offered us a baby crib. Complete amenities for children were provided, including two dolls and two drawing toys. The children's bath amenities included Ritz-Carlton Millenia-branded ducks. Our room was upgraded to a high floor. The location is quite good, close to Millenia Walk, which has a supermarket and restaurants. There's a bridge and a covered walkway so you don't have to worry about getting wet. Even Suntec City feels close by, as it passes by the mall and many shops. Although at the photo, the room looked old, especially the light ambience, accompanied by furniture that was the same color as the patterned wall panels, but in reality, when I was in the hotel, there was no musty smell at all, full walls and the furniture material and upholstery were very premium and sturdy. The bed was very wide and comfortable. The room is usually equivalent to a Junior suite because it has a sofa, armchair, and work desk. The room view can be the next building and half of the Singapore flyer. Mineral water is provided free of charge and free refills. The tea uses TWG and coffee capsules. No need to ask for extra pillows because the cupboard is already provided directly with 2 extra pillows + 4 pillows on the bed + 1 small pillow. The bathroom offers a luxurious feel from the city view window, which can be enjoyed from the bathtub. The Marina Bay View suite is especially beautiful, allowing you to bathe while enjoying the view of Marina Bay. The amenities use the standard Ritz-Carlton phylosikos. The toilet seat is heated and a manual bidet is also available. Facilities include a swimming pool with a view of the beautiful Ritz-Carlton Millenia, a gym with complete and extensive equipment. There was a Ritz-Kids Kids Club, but it was empty. It turns out that one of the meeting rooms has been moved behind the reception and converted into a kids club, which also serves as a waiting room for guests waiting for their rooms. The kids' amenities set also includes a Ritz-Kids Explorer, where you collect stamps at various locations throughout the Ritz-Carlton Millenia. Once you've collected stamps, you can redeem them for free ice cream. Breakfast was at the Colony restaurant. The place is very spacious and the atmosphere is magnificent because the roof uses a skylight so it provides good natural lighting, the taste is all delicious, the variants are also extraordinary, from Western Asian to local, very complete, the arrangement is also beautiful and also looks good in the photos. The menu: 1. Milk, waffles, pancakes, yoghurt, cereal, cheese, cold cuts, miso soup, salmon teriyaki 2. Chuka jellyfish, scallop, chuka wakame(seaweed), baby octopus (chuka idako), tofu 3. Soba, various cold cut salmon, honey, salad, nuts, dim sum, dumplings 4. The noodle station is a must try because it has bakkutteh sauce with baikut meat 5. Nasi lemak, fish cake, yong tau fu, carrot cake, fried noodles, cheong fun, oden, vegetable 6. Various Indian foods, prata, samosas, jala cakes, putu mayam, tart pies, pastries, donuts, bread 7. Egg station, bean, mushroom, sausage, bacon, hash brown, tomato 8. Various chilled and fresh juices and also a machine for making orange juice from fruit. 9. Watermelon, guava, grapes, orange, melon, apple, pear, pomegranade, pineapple, dragon fruit

This is the second time I’ve stayed here and I think when I return to Singapore again I will choose the Ritz Carlton again. First time I stayed was for business, this time family vacation. We pre booked 6 months ago were a family of 5 so an interconnecting room was important. A lot of the other hotels in Singapore wouldn’t guarantee us one however the Ritz reassured us we would have one. Single most important thing for us with us being a family. We knew the rooms will be big, spacious and comfortable with an amazing view. Please be aware there is construction going on the marina bay side so the view can be obstructed. The swimming pool is fantastic size with plenty of sun beds and great poolside service with food and drink being fairly reasonably priced. The staff made you feel special. From welcome gift which included a children’s play bag for my youngest which she was so greatful for after a long flight from UK. Service at breakfast was outstanding a very special time for me and my family. I want to give Rudi a big shout his service and attention to customers was exceptional. I have worked for very high end manufacturers and the service he offered was second to none. Thank you for making our trip even more special!!!’ I’ve stay at various Ritz Carlton hotels and always had exceptional service. We popped into Marina Bay sands and it was impressive but complete chaos when compared to Ritz in Singapore. I wouldn’t always feel comfortable booking the Ritz with my family because there not a family atmosphere however I’m impressed with the service from this stayI would feel comfortable bringing my family to, not the right atmosphere if you know what I mean. But at the Ritz Carlton because I was with family I felt they went the extra mile and made out short break in Singapore even more special, thank you.

Stayed one night in the Kallang-facing room to catch the NDP fireworks. Check-in was smooth despite it being a relatively busy morning. The room was spacious and offered an amazing view. Unfortunately, there were a few service lapses that affected the experience. We found an opened milk packet in the room, and when we informed the front desk, we were simply told it had been missed by housekeeping. One side of the power outlet at the bed was also not working, which could be an inconvenience if it was a longer stay. The celebratory cake that was supposed to be prepared before check-in was also missing. Although we were told it would be sent to the room, it only arrived after we followed up with a second call. Overall, it was a decent stay with a fantastic room and view, but the housekeeping, maintenance, and service oversights were disappointing. While we still enjoyed our stay, we would probably choose a different hotel next time.

The moment we arrived at the Ritz Carlton we were warmly welcomed again . The luxury of the hotel is felt as soon as you walk into the lobby . The hotels elegance extends throughout and the club room is exceptional . The attention to detail and kindness from the friendly staff is much appreciated . Once again Violet in the club room was so friendly and welcoming that we genuinely feel her friendship . Also Moira , Sam and Pierre made our stay so enjoyable . The view of marina bay and gardens by the bay is so calming . This is our hotel of choice when we visit Singapore .

I liked their service at the ritz lounge, highly recommended