The Ritz-Carlton, Millenia Singapore

This may be one of the most visually appealing hotels I have ever stayed at. One one hand, it doesn't make a big difference in one's stay whether there is nice lobby, but coming in and out I was always awestruck at how beautiful this hotel was, including the restaurant. The daily breakfast we had here was outstanding, and one of the highlights for our time in Singapore. We found all of the staff very pleasant (some are very young - or at least look to be!), and helpful. Room service is expensive but the quality is high, as was the afternoon tea (it was everything mango, although I understand they rotate flavors). I had a lovely facial at the spa, which was beautiful but subdued. Rooms were comfortable, spacious and had a great view of the city. The location of the hotel was perfect, and very walkable (albeit lots of construction around, it never impeded our sleep thankfully). Would highly recommend!

Had a wonderful dinning experience during our lunch at Republic Bar located at The Ritz Carlton Millenia,Singapore . I was very impressed with the quality of food and service. The place is relaxing and beautifully decorated . The staff including the chefs (Chefs Sundar/Ho Wei) were all so attentive and caring, making us feel very welcome. I would highly recommend this hotel restaurant to anyone looking for a great meal.

We always look forward to hosting our events at Ritz Carlton. It has one of the highest standards of hospitality in Singapore. From sales to culinary and banquet service, each team goes the extra mile to ensure that all our needs are met and surpassed. As challenging as some events requirements can be, the Ritz Carlton team has always shown grace, positivity and great adaptability to changes. Particular mention goes out to Jhovelle (Sales), Jovan, Hazim and Sam (banquet) for always ensuring we are well looked after. For every successful event, credit goes to this team for supporting us every step of the way.

Dickson and Kareena from Front Desk were welcoming Ganga, the Lounge Manager, was warm welcoming Shaoming was also nice. Housekeeping was impressive – fast and efficient. Clean rooms nice view Dinner at colony, food was exquisite, service by Alfian, Lee Lee, Rethish, Tesa, Benton, John, Clifton, and Jian Yu – were special and memorable. Chuckie and Adam from Concierge were smiley and accommodative. Niko, Jaykumar, Syaheen, and Arifian from the lobby were friendly chatty and nice. Thank you to Xin Jie, Gladys, Violet, Lee See, Winston and Howard from the club lounge went extra mile and we're attentive to needs. exceeded expectations, Luxury service and also heartfelt one. Will return soon.

One of the worse services we have received in years. Not a friendly or welcoming customer service. Nothing close to Ritz Carlton standards we are accustom to. We are a Family of six traveling for the first time to Singapore and sadly chose this property for our stay in the city. We all were treated very poorly since arrival almost like it felt personal at times. We had lunch and breakfast in-house and the service was consistently poor and careless, rude answers to requests and carefree attitude towards basic services. We are titanium elite members and we have visited a large number of hotels from the Marriott Family throughout our 20 year membership, being this one the worst in terms of customer service. We will definitely come back to Singapore, we loved the city and realized that it needs another trip to fully enjoy everything has to offer, but we will certainly not stay at this property again.