Anse Chastanet

We arrived on a Saturday afternoon. We were immediately greeted at the JetBlue vacations kiosk with Anse Chastanet representative. Because we were JetBlue we were picked up by JetBlue to bring us to the hotel. But the hotel itself does offer transportation to and from the airport. 1. The drive from the airport: it takes about one hour heading north. You’re on a beautiful island. Enjoy the ride. Enjoy the view the scenery the winding roads the hills the turns it’s an adventure to get to the resort. When you get off the main road, it’s about a 1 1/2 miles uphill, non-paved, bumpy, adventurous unique road. You can see Soufrière. We found out later during our stay the reason that road is not paved going up to both hotels is that there’s also some private villas along the way and won’t pave as they don’t want a ton of traffic up there as all the beaches are public. That’s why the resort is not crowded nor with cruise ship people. They do have water taxis that drop people off at the smaller beach for lunch etc but the resort the entire stay never was crowded! Never had to fight for a chaise lounge. Also the beach staff excellent. They would come over and put a permanent towel on your chaise lounge and then give you a towel for when you came out of the ocean. Junior is one of the staff members, and he is the gentleman of happiness. He will come by and provide for you a very cold cloth and spray you with a eucalyptus spray. The staff periodically throughout each day will come by with passionfruit water, a fruit skewer or homemade popsicles. 2. When you arrive, you are immediately greeted by the staff. They send you down to the concierge/bar area where you were greeted with a nonalcoholic drink, a cold towel and you are greeted by the general manager, Andrew Hedley. He is a presence on the property very cordial pleasant he would greet you when you arrive and he also says goodbye to you on your way out. And you see him around the property. 3. The check-in took about 15 minutes before we were brought by our van up to our room 14 A.Mahoe all the rooms are numbered and have names on them. We had booked with JetBlue vacations, the Hillside deluxe ocean view room. The room didnot disappoint. It had a beautiful king size bed with netting all around it, and at night went turned down service they close the netting fully and they a citronella coil to keep the bugs away because the room is open to the elements. There are plenty of fans over the bed to the right and left of the bed but at night time it’s cool enough you do not need air-conditioning. The resort does offer beach houses that have air conditioning if you must have air-conditioning. We did not mind it at all. We were greeted with water bottles in our refrigerator every day complementary. They gave us homemade banana bread/muffins and complementary little rum bottles with a honey lime, simple syrup. The bathroom was spacious with double sinks toiletries, a walk-in shower, plenty of towels. We had three closets ironing board a to put your luggage. They also had a spot for an extension cord bug spray which we never needed eye, masks, slippers, etc. the room didn’t lockfor anything. The key was this hanging swing in the corner of the room overlooking the ocean which we took advantage of absolutely beautiful view lavazza coffee, and tea were provided in the room so we use the banana muffins and coffee and tea for breakfast every morning. We did not go down to breakfast except for our very last . We were not on the all-inclusive package we paid as we went. they also provide a 110 outlet so you could plug in your phone. And they also had a strip if you needed more than one plug. Every night at the resort there is turned down service. It’s an eco-friendly resort so if you don’t need new towels, you hang up your towel or,leave on floor for new. They replenish water etc. they also give you a phone portable to take,with you. There are no TVs in the room. There is no phone in the room the phone that they give you is what you use if you need to ask for anything. Being at the top of the hill you walk down towards the reception and then from the reception area down to the beach is about 135 steps. So when we went down to the beach, we were down there for the day. The staff is amazingly friendly from the gentlemen who are repairing a wall to housekeeping,weight staff barkeepers the shuttle drivers. Everyone we encountered was super friendly, courteous, polite, and happy. The resort goes out of its way to make you feel happy. Also anyone with mobility issues you’d need to use the shuttle service. 4. There is no community pool at this resort. There are rooms I think that have a pool maybe one or two but it’s the ocean and is what you’re there for. The beach is black sand because it’s a volcanic island. It’s soft but when the sun is out, make sure you have flip-flops because the sand can get very hot. When the sun is out, you can see the bottom in the ocean. It’s not that tropical blue that you see in the Caribbean. It’s different color but it’s absolutely beautiful and it’s warm. We spent a lot of time in the water. 5. There are all kinds of Palapas on the beach some are higher, but most of them are low so we pulled out our chairs in the sun andif it got too hot, we would just pull them back under the Palapa. There is a yellow flag if you wanted wait staff to bring you a drink or food as there are menus under your Palapa they’re right there to serve you. 6. Every day we walked over to Anse Mamin, their sister beach, which is about a seven minute walk along the road along the ocean and a cliff. Felt good to get up and go to lunch. The food shack there is where we had lunch the entire time we were at the resort. The food, the service, the cocktails the beer all top-notch. The best Dorado fish sandwich I have ever had the sauce it’s messy, but it is delicious. Also, the best burger you will ever have. The local beer company has bottled beer that’s the only craft brewery on the entire island there’s passionfruit citrus, chocolate, stout, and one other. They also have Piton not craft and a few others. Beers typically ran about six or seven dollars a bottle and cocktails were $16 including wine same price. A shout out to Lisa at the burger, shack, great waitress and kudos to the chef and kitchen staff for making delicious food. 7. Down by the beach is another restaurant/bar that has Indian/St. Lucian cuisine. We ate there last night. The food was phenomenal. The service was phenomenal. 8. There are two shops on the property one has sundries gifts, etc. the other one is more of boutique shop where you can get wraps and bathing suits and shoes, etc. There’s also an art gallery on the property which we never went into. There is Pickleball and tennis down by the beach area. There is the scuba center, and that is where you take out your snorkel equipment. You can have of the day while you’re there. You can take out a hobbie cat you can take out paddle board or kayak. My husband utilized the snorkeling gear. The best snorkeling on the property was right off of the scuba center out towards on the left-hand side a lot of boats come into the property they go to the right of our property if you’re looking out at the ocean, but the best was to the left. 9. There are four restaurants on the property and they are all within walking distance of one another right near reception. Emeralds which is vegetarian/vegan the treehouse, and bawaloo. The menu for the three restaurants has a daily menu on the left and then a permanent menu on the right, but that also does change Without going into all three restaurants that we ate at they were all phenomenal, including the vegan vegetarian one it did not disappoint. The resort owns emerald farm 40% of their produce/flowers is shipped up to the resort on Tuesdays and Fridays. Everything is super fresh.The fourth restaurant is down by the beach that one is Indian/St. Lucian cuisine. The menu was amazing. The food was amazing. 10. Went to concierge on a Tuesday morning to book an excursion for Wednesday. We booked the Emerald farm. Martin was phenomenal as a guide. We got to taste some of the produce right off the branches. At the end of the tour the hotel also owns the local beer company, which is the only craft brewery on the island and we got to taste their local honey with their beekeeping area. Excellent. We also did the Sulphur Springs and the botanical garden with the waterfall and mineral Springs David was our driver who went from location to location. 11. Rajesh approached us Sunday on the beach and asked us how we liked our room. We told him it was excellent. We had a hillside Ocean view room. He then offered to upgrade our room at no cost to us. So we moved within less than 24 hours from room 14 a to 7B with the view of the pitons and sunset it was phenomenal. Jonathan the general manager on Sunday afternoon came up with us to make sure we like the room before we moved and it was a no-brainer phenomenal view. I will preface that on Sunday morning. We went to reception to say that our toilet was not working. We were going to be on the beach all day so she told us maintenance would go up there but then we were approached around 2 o’clock in the afternoon if we wanted to change our room that might’ve been the reason they switched us maybe not but either way they left us very happy. 12. There is entertainment every night at the hotel. It is at the Piton bar. every night the entertainment was excellent. On Tuesday nights all three restaurants on the main level close and there’s a cocktail reception from 6 to 7 PM on the beach and then a dinner buffet so if you’re not off property that’s the only place to eat on Tuesday night is down by the beach. That night we chose to go to their sister hotel Jade Mountain. We had reservations at 8:30. We got up there early and we were seated and if you have a chance to eat at Jade Mountain, please do so the service the view same as the one at our resort just a little higher up we’re all five stars. They also had a singer up at the Jade Mountain. She was wonderful. Overall, you cannot go wrong with Anse Chastanet kudos the Troubetzkoy family. Karolin is wonderful and what a vision her husband had years ago to build these 2 beautiful resorts. If I could give this resort a 10, I would, I would not hesitate to recommend family and friends here at all. Our last day was the only day that we took advantage of breakfast. Breakfast lunch or dinner the staff always asks you if you have any allergies, etc. It is a buffet continental style but if you want, you can order off the menu which we did, I ordered an omelette my husband had eggs and bacon, etc. the food was great. The one thing everybody should try while they’re there. It’s called Cocoa tea. I actually bought a Coco stick to make cocoa tea at home. It’s unique to the island and it’s a must try. The day we left, we checked out and as we were getting into our taxi to head back to the airport we were given complementary coconut muffins with an apricot glaze and two bottles of ice cold water for the road. One thing if your bags are not being checked any liquids that you purchased at the resort like hot sauce or banana ketchup, they will confiscate it at the St. Lucia airport. Mine was taken because it wasn’t checked in a bag when we only travel with carry-on lesson learned. The airport is tiny. I suggest you get there 90 minutes before your flight. The line was really long. We had a 320 boarding for a 4 PM flight and we got to the airport at 2:15 PM. The airport you have to get in line to get through immigration and then you have to go through security and you have to take your shoes off. no sliding of anything manually have to move things. Once you get through security, it’s a two minute walk to get to your gate. When you start to board you head outside and you have to walk all the way down the airport to get to JetBlue you walk onthe plane from outside just a heads up. All ran smoothly made the flight on time. Overall, I would recommend this place in a heartbeat. Kudos to the staff and owner.

Spent 5 days here after staying at another resort in the north. First off, we came primarily for the snorkeling after reading the many positive reviews. We have been all over the Caribbean, to Belize, Mexico, Roatan, Hawaii, and the Great Barrier Reef, so are familiar with current coral conditions and did not have high expectations. We were pleasantly surprised by the house reef, which, while not pristine, is large, varied, has a great variety of fish and a few turtles. The resort does a good job educating on sea life and coral conservation. Unfortunately, sargassum covered much of the swimming areas each day we were there. We also did a resort snorkel excursion to the Pitons which was an inexpensive way to see them up close, as well as a bat cave and some amazing blue water. However, the snorkel site itself is less impressive than the areas at the resort. The Beach--both beaches have soft, dark sand and the walk alongside the cliff between the 2 is scenic. The staff work hard to bury the seaweed, bring you drinks, food, scented towels, and popscicles. Note that entry into the main left reef has to be done currently through boat traffic. Dining--the food is exceptional. We are not foodies, but the offerings would please those who are--everything is fresh, locally sourced and there are plenty of options. The AI plan is definitely the way to go. However, service in all restaurants is slow and sometimes requested items are forgotten or the servers just seem unsure of menu items. Also, there are really just 2 restaurants. The Treehouse is for breakfast, which becomes Balawoo and Emeralds at dinner and the Beach restaurant, which serves lunch and afternoon tea at their bar. This space becomes Aspara at night. We were there at Easter and the chefs did an incredible job both breakfast and dinner with many traditional holiday foods, themed chocolates and candies for the kids and even an Easter egg hunt for all ages. Rooms-- we reserved a beachfront room and appreciated the A/C option. While housekeeping came each morning and restocked all supplies and always did a turn down while we were at dinner, the level of cleanliness was perfuctatory. For example, there were streaks and smudges on the windows and mirrors and these were still there when we left. Also, the photos on the website made the room type seem much brighter and larger than the one we received. There are dark brown louvers encasing the room which gives a somewhat prison cell effect. Some bottom floor rooms of the same type had hammocks, a tiny fountain, or scenic foliage. Our 2nd floor one looked over the tennis court and just had the fridge, coffee maker, and small table and chairs, so you may want to ask for one on the ground floor. Service overall--it is clear management emphasizes this and everyone greets you and tries to help. That said, we had just come from Stolentime where employees were always smiling and joking, and genuinely wanted to get to know you and share their own personal stories. While the two resorts are quite different, we found the more formal attitudes at Anse to be a bit less memorable. All said, we would love to return to this wonderful resort and to St. Lucia

This resort was amazing, you can tell they take care of their employees and that they are happy as soon as the van pulls up, and throughout your stay. Exceptional dive team and a beautiful boat as well. Food was excellent as well. Amazing experience, will be returning here again.

Truly a 5 star resort. The staff are so friendly and all seem to know your name within a day of arrival. We had a superb hillside view with the best possible view of the Pitons and the sea. Note hillside. It was 126 steps from our room to breakfast and probably about the same again to the beach. A shuttle is at your beck and call though! No pool but two stunning beaches served by bars. Good snorkelling just off the beach. We saw turtles and grouper among other things. We stayed for a week and were all inclusive. That was probably enough for us given the range of dining options and special evenings that we were interested in. Really good food! The only way to and from the resort by road is a 20 minute drive down a very, very bumpy road. Kinda put us off venturing in to Soufriere to dine in the evening. We had a minor problem with our room. The sort of thing that could happen anywhere. It took a few days to fix but all the staff were attentive, concerned and handled it very well. They voluntarily applied generous consideration to our final bill for the inconvenience. Come here, chill out, enjoy all they have to offer, spa, excursions, more. Would highly recommend.

This was the perfect resort for us- well kept and clean, but not stuffy. Great food and genuinely warm service. Two beautiful beaches with incredible snorkeling. Lovely views of the Pitons from the room. Waking up to bird song every morning. Lively entertainment in the evening. Can't wait to return!