Fairmont Royal Pavilion

Overall we had a very nice stay at the Fairmont Royal Pavilion. We stayed in a beachfront suite, which had its own little deck and lounger area looking over the water. We really enjoyed easily being able to pop back into our room for things and having designated loungers. Michael was great and friendly helping set up our loungers each morning and making sure we had towels. He also would walk by and make sure we didn't need anything else throughout the day. The room itself could use a little updating. The couch and carpet had some staining and a tile in the shower was broken, but the rooms were very clean and housekeeping made sure we had anything we needed throughout the week from extra pillows to tea. Where the hotel really shines is its employees. From Ashlee in the restaurant with her welcoming smile morning or night, to Nicole and Crystal taking care of us on the beach, to our butler Renico who was so nice and always happy to help, everyone was great to interact with. Renico always checked in with us, made sure our afternoon tea was delivered daily, provided recommendations of places to see on the island, as well as giving us a map. He is a real asset to the hotel. The hotel is conveniently located. You can walk to Lone Star for a great meal, or a short taxi ride to Holetown and many other restaurants. Overall I would recommend this hotel, but with a few updates it would really be top notch.

We have stayed at the Fairmont in Barbados 29 times since 2006 - the staff are so lovely. From the warmest of welcomes when you arrive to the friendly chats during your stay. They really make the stay. The beach guys cannot do enough for you. Special call out to Michael Sealy, Odvin, Twanda, Deirdrianna, Leroy, David, St Clair, Andre, Ralph, Sabrina, Alison, Shane, Ryan and Nathan. And most of all the best housekeeper ever - Serina! Looking forward to come back soon.

The majority of staff at this hotel must be costing the business millions in repeat bookings. Hardly any staff smile at you, you are treated like an inconvenience despite being overly polite yourself. I think there are a few influential staff that make their understudies feel that it is 'not cool' to be friendly and accomodating - we won't be back, as I'm sure many other guests I've seen rolling their eyes at the lack of customer service won't either. There is one lady, I think she is called Alison, that served us at dinner pool restaurant who is very rude, she told us that a reservation was not a reservation, it was just to inform the restaurant who might be coming! She also scolded my wife at breakfast this morning for daring to suggest that the table.might be large enough for four "I do know what I am saying!" before slamming down place settings in a temper - she is called Alison, I guess that she has lots of complaints made about her, I wouldn't pay her in washers...

I’ll be honest and frank with this. Chose this hotel because our cruise line (Seabourn) recommended it. $1500 plus a night for our two night stay. Firstly the room: King bed oceanfront. Nice room, comfortable and clean, certainly not outstanding in any way, view is lovely. Kettle don’t work in room and no room service menu. I asked a total of FIVE times for one to be provided. Still did not get one. Pool restaurant: Went there at 5.30pm, barely greeted by hostess, told to sit at a table that had no chairs.. Ordered food. Two appetizers and two cokes came to $188!!!!!!’ Food ordered. Nachos and crab cakes. Breakfast Buffett: Nice location and view . That’s the good part. Went to station to order eggs . Omelette took twenty mins to appear, husband two ro eggs took over thirty. Tea was lukewarm. Ketchup took a while to appear Breakfast was included and I’m glad it was. $160 was the charge if we didn’t have it included. Room service: just ordered two burgers and fries with two cokes. $168 for two burgers. Food was inedible. I’ve had better food from a gas station. All in all this hotel is below average in the service and food areas. Way too high prices for food that honestly isn’t up to McDonald’s standards if I’m being totally truthful. Staff are polite and pool guys are attentive BUT service is lacking in many areas and I would not stay here again or recommend it to anyone. Overpriced and underdeliver comes to mind

We have just returned after another excellent stay at The Fairmont Royal Pavilion in Barbados. The hotel has a wonderful location right on what is the best beach on the west coast. We were again Royally looked after by Michael Sealy, who surly needs to be made the New General Manager. Assisted by many of staff, the hotel does all it can to provide you with the perfect holiday, and we look forward to returning again next year.