Fairmont Royal Pavilion

We visited for 5 nights from March 15-20,2026. We had 2 rooms. 1 “Beachfront king suite with Butler service” plus an “Oceanfront 2 Twin room” for my 18 and 20 yr old children. The total price for the hotel rooms alone was just over $20,000 for 5 nights. So we’re paying $4000 a night for the four of us to be there not including food (breakfast was included). For those prices, you would think accommodations and service would be top-notch. Not so much. Over all the rooms are disappointing for a luxury resort. Even taking into account the havoc that the Caribbean can have on furniture and fixtures, the maintenance department should be able to touch up/replace things as needed. See attached pictures from so-called “oceanfront butler suite”. Our AC unit was damaged and it was leaking the entire time. Huge puddles on our floor at all times. They had to bring us extra towels to try and keep the floor dry. The water had seeped into the wood cabinet next to it and it was all rotted out. Pretty unacceptable for a luxury resort. The fact that there is no spa on site is very disappointing. This is something that should have been added over the years. Also, we have never been to a Caribbean resort that does not have live entertainment in the evenings. There is nothing to do past dinner and for guests who like to stay up and have an after dinner cocktail or coffee; the atmosphere is drab and dead. The food at the resort was good, especially the breakfast. We were very happy with almost everything we ate at the hotel. However, the wine selections could use some improvement. Also, occasionally at the bar, they did not have premium liquors such as Grey Goose. Overall, the service was decent. But this is where you notice it’s not a true luxury resort. (I was born in Barbados so I love the island and people, but the staff almost everywhere you go is super snobby and not very nice to tourists). Generally staff makes you feel like an inconvenience all over the island. It was the same at the Fairmont with the exception of a few bartenders and servers. The housekeeping staff was very friendly as well but they do not have a general hospitality/ top notch customer service vibe that you would receive at a Four Seasons, Ritz Carlton, or Sandy Lane etc. Overall, the location is fantastic and the hotel is historic and beautiful. You can’t beat the turquoise water! We would definitely come back if some improvements were made!

After much research, I booked Fairmont for my family. I felt extremely expensive, but it was very last minute and I was able to find two rooms connecting. They guarantee connecting rooms if you book using their family offer. We loved our stay! The people are so friendly, rooms were quite nice with a big balcony overlooking the ocean. Housekeeping was everyday with turndown service. There were unlimited bottles of water should you need them. Pool service and food was good, and daily included breakfast in the restaurant was plenty. We had to think of nothing and plan nothing during our stay. Parking is free. For water sports you have to go to the nearby Beach Club which is not far, walking distance right by the parking lot. The people here are so nice and really want you to have a good stay. The pool was quite good and deep. While most people hung around the pool, nobody really went in so we had plenty of space to ourselves. The beach was serviced all day and you didn't really have to fight for space, there were enough chairs. We had a wonderful and relaxing stay. We had only 4 days and were so happy with our stay here. The beach service does need work though. After a time, they get incredibly slow to bring food and drinks. We had to wait for over an hour and went to the pool area just to get food since everything was so slow. By evening they also stop servicing and setting up the chairs. Their internet is spotty especially on the beach and some other places which I really hope they fix. We did venture out of the hotel one day for nearby attractions, and mostly went out to eat due to boredom from eating in their restaurant daily, but you could really spend all your time here and not go out at all. Limegrove mall, really beautiful but highly expensive, is a 10-minute drive. You don't need a car but I am not sure how cheap it is to get a taxi or uber. Car rental was pricey but we liked the freedom of movement and liked eating out everyday. A lot of nice restaurants are within 10 minutes driving distance. Overall, I highly recommend this hotel. It is very pricey yes, but worth it. The store in the hotel is quite good and well-priced compared with Limegrove mall. However, the woman keeps telling everyone that it is locally-made which is not true if you look at labels. A lot of the stores in general here say everything is locally made but it is clearly not.

The hotel is run down, almost delapidated and is in need of modernisation. Comfortable bed and great view from room. We didn’t enjoy our stay. Apart from the room cleaners who were excellent and three particular staff members this hotel is possibly the worst hotel we have ever stayed at. And in my 77 years I’ve stayed at hundreds. • Service, slovenly • Food, mediocre • Beach good • One particular lady on reception, dreadful (through my invoice at me) On arival they take credit or debit card for authorization to cover any incidental charges during our stay. Of course the alternative option is for guests to ‘pay as they go’, certainly a lot more reliable and less open to abuse.. The y have overcharged me 3,940.08 BD and Im having difficulty getting my money back .... dreadful. And its not a staff problem, it’s a management failure. No leadership .....

We actually stated next door via Airbnb, but I have to mention these guys. The staff! They would actually be therapy! Their sincerity, smiling faces and general demeanour alone was spellbinding, but their obvious pride in the island and affection for their colleagues is a life-long memory for me. Thank you 🙏

The hotel needs total updating and appears very tired. Comfortable bed and great view from room. However, the staff was very aloof and sometimes rude. Food was very subpar and we ate out during most of our stay. Thank goodness someone told us about the Lonestar restaurant down the beach. Get the crab salad!! It was wonderful! If you get a chance, get a foot massage from Dr. Kool who operates on the beach. There is no on site spa at the hotel.