IBEROSTAR Grand Hotel Rose Hall

Great vacation at JOIA I was very happy with this resort. I found the food to be delicious (special thanks to Claudio and Orville,they went out their ways to make us happy. The beach was beautiful and clean and the bar service great (Thanks to Keresa for making me the perfect heart of Jamaica drink) The hôtel rooms are large and comfortable and the service was excellent ( thank you Rose Marie you are the best) Thanks to Britannia at the French restaurant for chilling our glasses of sparkling wine. We appreciated the drink so much more. The reception staff was always smiling and in such a good mood ( thanks Sonika) Thanks to all the outdoor activities team specially Alrick and Ace for the volleyball fun. Overall I found the staff to be the best of all the resorts I have been over the years. I hope they will all still be there when I return to this resort.

I had the pleasure of vacationing at JOIA Rose Hall, Montego Bay, Jamaica 5-12 May 2026. The location was exactly what I needed. The property was beautiful, on a great location that provided the best views for both beautiful sunrises and sunsets. In spite of a wonderful location and a beautiful property the service and hospitality there was beyond approach. Great service began at arrival from the bellhops William and Sean with their warm greeting and help. This extended throughout my visit, it also included Judy James in the restaurants, she was always kind, professional and a pleasant presence. On the beach, I received excellent service provided by Donavon, Shelisa, Rasha and Moesha. And with any questions and assistance I required, I could rely on Shafa’e, Briana, Brittney and Deidrian which continued professional and outstanding assistance during my entire stay. Since this was not my first trip here, I had the pleasure of seeing old friends and once again receive OUTSTANDING assistance from Marsha-lee, Patrice Johns, and Breanna Fray. These ladies make me want to return as soon as possible to Jamaica Rose Hall. In fact, I am booking my next trip today. I love to visit this property because it has these wonderful people, who are always a pleasure to be around them. With each visit I continue to be impressed with how the level of service continues to rise. I look forward to returning.

I travelled here with my daughter for 7 days (not long enough in my opinion. This is a great resort. It is only about 15 minutes from the airport. The people are really fantastic. It is an adult only. The grounds are immaculate. The beach was very nice, and we were able to snorkel just out in front of Sections. The food was absolutely delicious. Our room was very large, and the patio was huge and the bathroom was very large and amazing. I would not hesitate to return here.

This was my first time at the resort and my expectations were exceeded. I had an oceanview butler suite and it was amazing. Ralston was my daytime butler and Kadeen was my evening butler. 5-stars for the both of them. They anticipated our every need and were extremely attentive. From checking in on us regularly, dinner and spa reservations to just making sure we were having a great stay, they did it all. I plan to go back after the renovations and I will definitely request Ralston ans Kadeen as my assigned butlers.

Great service from the hotel and staff especially Berrington, Alain and Andre! Clean and spotless from the room to all the facilities and the food tasted like authentic Jamaican food and I’m Jamaican so I’m giving it the full approval. You can walk in the complex or get buggy’s to take you to different parts but very easy to access everything for everyone! Wasn’t too busy and lots of spaces to relax, have fun, entertainment and good restaurants and food options. It was worth the price as there was luxury all around, great value for money