IBEROSTAR Grand Hotel Rose Hall

Christopher was an amazing butler!!! He helped so much and was so friendly and fun to have with us on our trip!! I thank him so much for making our trip so incredible!!

5 stars for Christopher the butler as well as the other butlers, they were all amazing and so friendly!

The Joia Iberstar, Is the best in the Caribbean in my opinoin every location on the resort is so clean & the aroma in the hall ways will give you the fellings of the 5 star represention it has come to be know for. First I would like to present a few name"s suggestions who I would like to let you know go beyond ttheir politeness as employees to make sure guest are well taken care of. I will start at the top with a manager by the name of Basiene Channer I was in contact with him with a few deficencies I was having in making my stay peaceful & the best it could be while booking my trip & I ended up specking with him & I know he has so many other responsibilities he has to attend to but he took time out to address all my needs in a spacal way & I can't say enough about his professionalism. just to mention a few of the staff who are what really will keep you coming back again & again are the ladies who work the towel hut not only do they make sure you have towel's for your beach chairs they took the time to show me how to roll a neck brace in a towel & there name are Shadae, Theolyn, & Anishka, Just beautiful people inside & out, Then there is the ladies who will serve you drinks on the beach & no matter how hot it may be it seems they always have a smile on their face & do their best to get your order to you asap & how they remember everyone"s drink is beyond me LOL the one name that stands out who does that job is Keresa, their are others but I cannot remember their names Another wonderful place to relax & enjoy the vibe is the bar area in the lobby & one particular waitress is Alexia not that it"s she alone in serving drinks in the lobby but I just cannot remember other names All the people who work the check in are good @ what they do but I would like to give a shout out to my man @ the desk who on my last trip I happen to come in when there was large group of guest checking in @ the same time must have been about 40 people in front of me & when he saw me in the back of the line he came to me ask for my passport & checked me in & said Goody your room is ready his name is Mr. Barrington & I hope I got that name right.So to try to express myself I would like to leave you with this the place is large enough yet not to big & everything is in walking distance the food is fantastic , entertainment is wonderful & you will be more then please in my option if you choose to go to the the Joia Iberstar Grand in Jamaica. The music that was being played was just a wonderful vibe of R & B Reggae mix even in the restroom was such a welcome enjoyment. If I could I would stay a whole year @ this resort Thank you for taking the time to read this it gives me great pleasure to just tell you of my expression of this resort.

Great resort and lovely staff! The butlers assigned to our rooms were so accommodating and helpful.

Alain and Andre where great people