IBEROSTAR Grand Hotel Rose Hall

Arrived yesterday at one of our favourite resorts in Jamaica, We were hesitant to come after the hurricane, but decided we needed to help out the people of Jamaica. Everything went extremely smooth from arrival at the airport to unpacking our suitcases. Check-in was a breeze, we told the receptionist what we were looking for in room location and she made sure we got exactly what we were looking for. Our dinner last night at the steakhouse was probably one of the best we have ever had here. Other than the top of the tall palm trees missing you would hardly even know that a hurricane had passed through, the pools are beautiful crystal Clearwater the beach was gorgeous. They’re doing a few small repairs here and there and one of the main elevators in building five is out of commission, but as I would think the resort is only 30% full ,The elevator issue is not a problem now but could be in time when people start to return. We cannot say enough about the staff and how courteous and what an outstanding job they’re doing in all aspects. A special thank you to Smiley who has taken such good care of us. So bottom line the pros there are just too many to list, the cons, limited dining as there are not a lot of people here, but they have at least two restaurants open every night serving great food. So glad we came. Will do a complete review after we leave.

I loved all the staff they were excellent in navigating thru hurricane mellisa, the entertainment team with special shout out to Trini and pixie for keeping us busy thru the storm. The food was excellent as well and the drinks strong. Beautiful beach!

Had a great time here! Angel was a great host. She made my stay even more enjoyable. pixi was also a great host. The Girls will give you a great time

My husband and I came for my 40th birthday. Some people weren't following or respecting the rules to not bring kids to the adult side but as soon as I told the manager Deivy he took care of it right away! It hasn't happened again. He is very attentive and the staff and the butlers have all been amazing especially Gary! Very friendly and cheerful environment! We're having a great time.😊🥰

Even though the entire island is under reconstruction. This resort was able to maintain a level of professionalism and character only reflective of the Jamaican community as a whole. My butlers, Rohan, Orain, Rennardo and Gary played an integral role to the success of my vacation. They were amazing! Yes there is devistation throughout the country so a ton of the amenities were not available. But you can see that with every week of progress comes something interesting to take advantage of. My heart goes out to all those still struggling with no electricity and internet. I can’t wait to see what the country rebuilds itself into. I hope Iberostar continues to represent Jamaica well.