IBEROSTAR Grand Hotel Rose Hall

Enjoyed time here. Was bullied into giving tips to cleaners which was unnecessary and uncomfortable

Awesome resort to stay at! The local staff really made this trip special; such as Rose Marie & Venice (room maids), Delvoy (breakfast chef) and Deivy the entertainment manager. My wife and I and another 60 year old couple absolutely loved our stay.

When I say I was pampered and relaxed in the beautiful weather no rain all sun. Romell along with the Prestige team ensured everything went perfectly. He was always present whether on the beach in which had no seaweed (perfect), at lunch and dinner or even at the room. He also decorated our table at dinner to wish me a Happy Birthday which was such a sweet touch to end the night. Thank you to the Club for this VIP experience ❤️🇯🇲 Jamaica has my heart. The value here was worth the money spent.

We just got back from 5 nights in Jamaica at JOIA Rose Hall. We had an amazing time. We were a group of two couples & two singles. The resort, the beach, the service, & the entertainment were fantastic. It was a great atmosphere & great people & it was not a far journey from the airport to this little bit of paradise. Our highlights of staff were Omar, one of our butlers, Travis at the swim up bar, Cassandra at the pool bar, & Tasmin with W2M whom we used for transfers & a booked excursion. They made us feel so welcome & appreciated. We had a beachfront room with butler service & it was completely worth it. Omar, Christopher, & Berris were on top of anything we even mentioned in passing. The food was alright with some hits & misses, but overall I have no complaints on it as I have found with international travel I always find some items fantastic & some more meh. We all have such individual tastes & they just flavor & season differently everywhere around the world. We have traveled to several all inclusive resorts in Mexico & the Caribbean & this has been my favorite to date. We are already planning for a future return!

The location of this hotel is fantastic. Beachfront and a 25-minute drive from the airport. The atmosphere in the hotel is second-to-none. The staff are incredible - attentive, friendly and always on hand to help. The rooms are large and spacious. It is about to undergo a complete restoration which will improve the accommodation even more. Our balcony had fantastic views of the ocean and the hills and we could watch the sunset every evening from our swing on the balcony! We thought that the hotel was incredibley good value for money, considering being able to eat and drink 24/7. There were no additional charges for the mini bar or room service. There were ample restaurants dotted around and we had access to restaurants in the two adjoining hotels which were not adult-only. The rooms were serviced every day with a turn-down service offered in the evening. We never came back to our room or used any of the restrooms feeling that they had not been attended to or cleaned. Even the restrooms which served the beach and pool areas wre cleaned regularly, with cleaners on-site all day. There was music playing throughout the hotel which kept the atmosphere lively and joyful. We were able to sleep well with no noise heard from other guests. We became Club members whilst on vacations and benefited from the "Star Prestige" service which included access to the spa, your own private beach area and oustanding service from our butler (Valentine). We had an execeptional experience at this hotel and are very much looking forward to returning in the next couple years.