IBEROSTAR Grand Hotel Rose Hall

We really enjoyed this visit. Although it's not as ornate as Joia in Mexico, it's a very nice property. The rooms are comfy and well stocked, although we sometimes had to call to get things restocked. Food is good to very good; we ate at every restaurant except the Hibachi grill and enjoyed them all. The beach is very nice and clean with no seaweed problem. The pools are nice, and we mostly did not have problems getting chairs or towels, although you could tell the resort was not at full occupancy. Service was mostly very good; the staff are friendly, kind and helpful. I never felt like a tip was expected, although we tip pretty generously. A word of caution: the wood surfaces around the pool get VERY hot (bad choice for people who walk bare-footed), and the tiles surfaces get slippery. Opportunities for improvement: It was not always easy to tell what the activities were or when they were starting. It would be nice if they announced them. There also were not as many activities as the one in Mexico. My adult kids missed having pool volleyball. You are able to use and eat at the other 2 resorts here, but there is no obvious way to tell what's available at them. It would be nice if that was on the app. A restaurant or two are closed most nights. I found it strange that the steak house and French were closed on Friday; I would think that would be a peak occupancy night and the nice restaurants would be open. It would be nice if the bar by the beach was open at night; a drink by the beach at night would be great. People smoked by the pool; I did not see a designated smoking area or any no smoking signs. But those are minor things, and we would definitely go back!

Stayed at the adults only side this time and it didn’t disappoint! Our rooms were great, the butler service was top notch (thanks Alain, Andre and Glen). Food was delicious, drinks were on point and plentiful! We will be back!

I have been coming to this wonderful resort for 15 years! The latest draw to it is THE CAT SANCTUARY!! After hurricane Melissa, they were a le to rebuild and make it even better! 54 kitties of all ages are safe and well cared for! Oh guys! If you come to this wonderful resort…please don’t forget the cat sanctuary! It was a wonderful experience! People from all over the world are visiting! The resort is doing a tremendous job, caring for these kitties!! Please bring much needed supplies, when you come! They can really use soft food for the older cats with few teeth… A few photos from today’s visit! What amazingly unique personalities they all have!!!

Everything was amazing and awesome! The resort was beautiful, awesome food and experience!!! Staff was amazing! Alain and Andre the butlers also provided the best service ever!!!!!!!!!! We will be back:) ! Can’t wait !

Great hotel , all inclusive is one of the best that I have experienced. Plenty of sunbeds