Shangri-La Hotel Sydney

My wife and I recently wrapped up a trip to Australia by spending the final three days at the Shangri_La in Sydney. I was looking for a hotel room that would provide high up views of Sydney Harbour with both the bridge and the Opera House. After checking out a number of hotels on line it seemed that the Shangri-La fit the bill and it certainly did. The hotel is already situated high above The Rocks area of Sydney, so getting a room on the 31st floor positioned us well above the harbour with views that we will never forget. Best of all the room has window seats that allow one to sit right beside the window with only the glass between you and the outside world. By paying for one of these top rated rooms you get access to the Club Room on the 30th floor where you can get breakfast and hors d'oeuvres which helps defray the costs a bit. As with every Shangri-La we have stayed at, the service is superb. The rooms are large as is the bathroom. The photos tell the story much better than I can present it.

Spectacular view. Great food. Blu Bar is amazing. Rooms are clean. Staff are friendly. Location is perfect. We were disappointed that the room's mini bar did not contain much to choose from and two years ago when we were also staying there the mini bar had the best cocktails, no couldn't even order cocktails as a dine in service. Complimentary breakfast was great, however we were disappointed with the complementary high tea, as all they serve is scones, I would change the complementary high tea to scone and tea.

We spent a weekend here with our family and found it a very comfortable stay. The room was supposed to have 2 double beds but had 2 king singles instead. Room service was great, very well priced and delicious food

My husband and I recently enjoyed a 2-week cruise from New Zealand ending in Sydney. We spent one night, March 15, 2026, at Shangri La Hotel because of its beautiful location and great reviews. The staff was very friendly and helpful to us on our arrival, and we enjoyed a nice walk around The Rocks, the area where the hotel is located, while we waited for our room. Later we enjoyed a sunset cruise on Sydney Harbour which was great! We truly enjoyed our time, though short, at Shangri La. Our only concern is that a $100 hold was placed on our credit card which we understand, but it has not yet been removed from our card, almost one month later. I’m sure this is an oversight and can be corrected quickly. Thank you in advance for your help. We highly recommend Shangri La for amazing views of Sydney Harbour and a wonderful experience! David & Suzy Milburn Springfield, Missouri USA

I had a lengthy twelve night stay here and loved every day - I’ll certainly be staying again. The location is good being very close to many key spots, although be prepared for the steep hill! On arrival the door staff are great with the welcome and assisting with luggage, and the reception staff are wonderful. The process was completed quickly and the six elevators serve all the floors impressively quickly; there was never a need to wait. My seventh floor corner room was extremely impressive and comfortable - there was a separate living area with sofa and tv, a large spacious bathroom with walk-in shower and separate bath, and the main bedroom area was really large. The corner aspect meant the windows were huge and flooded the room with natural light, just a shame I wasn’t higher up for a better view. All of the facilities and touches you’d want were present - electric sockets next to the bed, loads of lighting control and lamps, arm chair and coffee table, sizeable desk and well stocked mini bar. The bed was huge and one of the comfiest I can remember. Sleep quality was just perfect, with thick curtains and no noise at all. The bathroom also had every amenity you could wish for and plenty of large soft towels. The shower was large with good power and the bath deep. Toiletries were pleasant and everywhere spotlessly clean. Nice dressing gowns and slippers were also provided. Housekeeping were exceptional, always observing the do not disturb light yet returning proactively, even late in the day. They attended every aspect of the room each time doing a perfect job and it made returning each day a delight. Overall I found this hotel exceptional. Even after twelve nights I didn’t want to leave the comfortable room and the service throughout every aspect was top notch. Highly recommended and next time I’m in the city I’ll be staying here again.