October 28, 2017 for 3 nights for 2 adults.

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Shangri-La Hotel Sydney in Sydney, Australia

Perfectly located between the Opera House and the Harbour Bridge in the historic Rocks area of Sydney, Shangri-La Hotel Sydney enjoys a commanding position on Sydney's spectacular waterfront. Each of the elegantly appointed rooms and suites offer views that stretch across the harbour to the Pacific Ocean and west to the Blue Mountains, while dining experiences within the hotel are rich and varied ranging from award-winning Japanese cuisine at Unkai to exquisite Australian delicacies at The Rocks Teppanyaki.


Start your Sydney explorations at The Rocks, an eclectic enclave and the center of the city's history, culture, and commerce. Exploring Sydney Harbour is a must. Its multiple sandstone headlands, dramatic cliffs, and stunning bays and beaches make it one of the most beautiful stretches of water in the world. Each weekend, the stalls of the renowned Sydney Market open, offering everything from arts and crafts to exotic foodstuffs. For a bit of culture, be sure and visit the billowing architecture of the city's glorious Opera House, and explore the historic buildings, galleries, and museums.

Location of Shangri-La Hotel Sydney

Shangri-La Hotel Sydney
176 Cumberland Street, The Rocks
Sydney, Australia

Nearest Airport: SYD

Reviews for Shangri-La Hotel Sydney

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TripAdvisor Traveler Review Rating Reviewed 1 day ago

We only stayed one night but were very impressed with the amenities and courteous staff. Very close walk to the wharf to catch a ferry anywhere. Great breakfast ($30 australian per person with reservation) but seemed worth it with the selection and quality of food. It was about 30 minutes to the airport (about $50 Australian for the cab fare). Would recommend!

Joseph T

TripAdvisor Traveler Review Rating Reviewed 1 day ago

Let's get a few things straight! This is a fine hotel, located centrally downtown whether you are in town for business or pleasure. Rooms are spacious and the business traveller will appreciate the presence of a decent working space and a chair for relaxing and reading when you get back in your room. Beds and dunets are fantastic! It's on the pricey side but that's to be expected when you stay at a Shangri-la. Downsides are a wifi which is not quite up to par compared to what you would expect from a top hotel today, a Ground Floor lobby/lounge area which is fairly average, and If you have stayed at e.g. the Shangri-la in Shanghai or Orchad Road in Singapore you'll be dissapointed. Not much Shangri-la grandeur there. Pool area is not worth a detour, but the gym is OK. Service is also more uneven in quality compared to at least the sister hotels mentioned before. All in all a hotel were the public lobby area and breakfast offers are fairly standard for any decent business hotel, but not more that, whereas the standard of the rooms are more what you would expect at a hotel in this price range.

Anders H - Copenhagen, Denmark

TripAdvisor Traveler Review Rating Reviewed 2 days ago

Really enjoyed staying at the shangri la.... my favourite part. Listening to Michael Roh at the lobby bar.... absolutely amazing Played every song we requested. So beautiful i could listen ro him play all night

Blair P

TripAdvisor Traveler Review Rating Reviewed 3 days ago

Having worked for 5 star hotels such as Four Seasons Hotels, Inter-Continental Hotels and Forte Meridien, I knew of this brand and thought it would be as good if not better. Unfortunately this hotel doesn’t live up to the standard of other shangri la hotels and quite honestly it was appalling. On Arrival at 8.30 am on a Sunday morning I was greeted well and the reception said the room was not ready but I could pay for an upgrade which I agreed. Instead of a king bed I was given twin executive which was nice on floor 26 with good views. Traveling in all night we thought it’s only 4 nights however my girlfriend wanted a bath but the plug didn’t close. I called service and after 20 mins I called again which you shouldn’t really call twice in this type of place. Eventually after 40 mins we fixed it. I then needed to iron and the ironing board wouldn’t lock and fell flat every time. I called service and after 20 mins looked outside the room and a lady said I will chase them up. After another 15 mins I called again. Eventually I got another iron. Then I went to work and my girlfriend went downstairs for breakfast and was told that if she didn’t book it was 42 dollars and if she did it was 30. Never heard of this rule before. So after 2 slices of toast and a rancid stewed coffee she left. Well worth 42 dollars! I complained and although I got refunded as a good will gesture it shouldn’t have happened. Calling twice is a no no and the service bad.

garyparker231 - Royal Tunbridge Wells, United Kingdom

TripAdvisor Traveler Review Rating Reviewed 5 days ago

Booked in for 2 nights as part of our honeymoon. Most issues were excusable on there own but.. - Paid for view of Sydney Harbour Bridge and Opera House, windows in the room were so dirty I couldn't get a clear photo of the view at all. The windows on the pricey but excellent cocktail bar upstairs was super clean and clear. - Tried to open a nice bottle of champagne but found over half the glassware missing. Took an hour and two visits by house keeping to sort. - Hotel services in room guide book had a broken binder and was so shuffled out of order we couldn't make out the room service options. Took another hour to replace. Went out for dinner instead. - Room service turned up at 4;30pm and the turndown service at 5:30pm. Neither replaced the toilet roll and we ran out. - Locked out of the room while wife busting for the rest room. The replacement key card failed as battery in the lock had gone flat. Took 50 mins to get back into the suite. - Complimentary Champagne and chox for honeymooners had not be delivered despite management saying they were dispatched. - Offered a $100 refund on checkout or a sandwich for the road trip. 4 hours later they called and finally agreed to refund one of the two nights room charges ($NZ320)


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