Four Seasons Hotel Sydney

Fabulous start to our honeymoon! Ghizlaine and Lisa were extremely welcoming and friendly and managed to get us into a room early after 24 hours of travelling (which was much appreciated). Their customer service was exceptional and it has been a very special start to our honeymoon, thank you both with a gift and card in the room too. The room had a stunning view of the harbour and the turn down service each evening was a nice surprise too. Pool was at a great temperature and the chilled water available was a nice touch. Thanks again

Shocking house keeping in this so called 5 star hotel. Disgusting stains on bed linen and bathroom towels. Food leftover on floor. Can’t believe this is a 5 star hotel. Check in and room services are responsive, however the hygiene is horrendous.

Needed somewhere to kill a few hours in Sydney, so popped in to Four Seasons ...afternoon tea was beautifully made and serve by accommodating staff, and we were able to pay cash, which is a priority for this, and the main reason we will return.

Not all Four Seasons are made same. When I entered the hotel I wondered if I am at the right hotel as it doesn’t look or feel like a Four Seasons. Once I got through the initial jitters, I got used to the ambience and optics. Room itself was okay, nothing great or nothing terrible. Service overall was a bit disappointing. I may have had high expectations partly because of multiple stays at other Four Seasons and especially Japan where they take the hospitality to next level. Check in was pretty cold. No welcome, no smile, just ‘can I have your passport and here is your keys’. Same as any airport hotel. This is ‘not bad’ but I don’t know if that’s the level that Four Seasons is aiming for.

Amazing hotel and we can see why it's rated highly. We had a corner king room, which was a great size with plenty of space. The room was clean and everyone was very friendly. It walking distance to lots of things nearby including the ferries, boats, shopping, and restaurants.