NH Collection Taormina

Excellent Hotel and Service. Rooms and bathrooms are big, not very common in Italy! location is perfect!

Arrived and were greeted by Giovani who should have been a UN diplomat. Nothing was too hard to do. Firstly he had our car juggled between spaces in the limited outside parking. We had booked a room with a view, however ours was on a lower floor so when asked if there were any on a high floor, he looked at the screen and immediately upgraded our room and wa-la, we were up there with a fabulous view. He had our luggage delivered without a prompt and it was nice to see an employee who had the philosophy of "the guest comes first'. Breakfast was on the ultra new mezzanine floor with a wonderful selection, just not cakes and pastries which most European hotels think make a great breakfast. Room spacious and well appointed with coffee/tea facilities. The view from the hotel roof garden worth the visit. If we return to Taormina in the future, this would be our hotel of first choice.

Our stay at NH Collection Taormina was wonderful! The staff went out of our way to way to make our stay special. We were on our honeymoon and when we arrived at the hotel the staff brought champagne and cookies to our room. On our last night they gifted us a beautiful ceramic pine cone. Sarah was incredibly helpful scheduling reservations and a tour of Mt Etna. We highly recommend NH Collection Taormina!

Great service, helpful employees. Hotel was very clean. Breakfast was delicious. Only thing I didn’t like is I couldn’t lock the bathroom door in my room, and the doors were glass, so you could see through the top and bottoms of the door. Otherwise, my stay there was awesome.

Central location. Fantastic view from deluxe room, over the old town and mediterranean Sea. Small but charming balcony. The kitchen have a high standard both for breakfast, roomservice 24-7 and during evening service. The beef cheek was exceptional delicious! The staff really cared about our wellbeing and asked several times that everything was to our taste. The staff was very customer friendly, nice treatment and caring. For us was Eleonora on guest service, Monika in the restaurant and Alexandra in cleaning fantastic. Their smile and care stays with us! We had a wonderful week!