Hotel Terra Jackson Hole

Had to change travel plans. Did stay for a shorter period and Chris (Front Desk Manager) was super accommodating. Really appreciated their service and the hotel is top notch. Great setting and clean beautiful rooms. Bob W

This place c was outstanding! Great view lots of outdoor activities and plenty of restaurants. You can not go wrong with this hotel. The Italian restaurant is awesome. Mangy moose is the best ever. Was there every night live music and fun.

We ski every year with a group of families, and yes, our kids did stay next door at the Hostel! They wanted to room with friends and hang out with the younger crowd and they're all in their late teens/early twenties & responsible so it worked out really well. We rented a studio with a Murphy bed so we could have living space during the day, and it was terrific. Loved the little balcony, too. There was plenty of room for entertaining, a wonderful kitchen and the most interesting coffee maker you will ever find. The friends who weren't staying at the Terra were a little jealous, I must admit. The fireplace did not light and it was taken care of right away (pilot light was out). The rooftop adult spa was hard to access and too small. There was another small pool/large spa, but was not hot enough to really be a spa. Which is fine, but they really need another actual hot tub in that area, not just a warm swim pool for small children. If you want terrific spa facilities, their sister hotel- Teton Mountain Lodge just across the way- is a better choice. However, the Terra seems otherwise more upscale than the Mountain Lodge, it is smaller and and more luxurious. Again, I really loved the room itself. If I were not a spa-lover, I'd choose it again next year. I had a hard time giving the Terra four stars instead of 5.

Stayed one night at the hotel and mislaced my father's wristwatch. Hotel staff went out of their way to locate and return it to me in a timely (no pun intended) manner. Even packaged it almost as if new. Much appreciated!

This is our 3rd time at this hotel over the years. I believe they may have been sold to a new company since our last stay and a few things have changed for the worse. They seem to have gotten rid of their in house breakfast/lunch place called Terra Cafe. All the signs for it are still up around the hotel, though. We were there towards the end of the season and things appeared to be in shutdown mode in general. There was a realtor and shop located on site that up and disappeared one day - furniture and everything. They were taking pictures off the walls and really seemed to closing down for the season. Even the Osteria restaurant on site stopped serving breakfast. OK there are plenty of options around the Village for breakfast as long as you like breakfast sandwiches. Perhaps it was our mistake for booking so late in the season. We learned our lesson booking ski trips before xmas so now we will probably add late march to that as well. The hotel hasn't had much updating over the years and the age is starting to show. Furniture in the rooms are a little beat up, TV's are old, hot tub area isn't super clean, paint chipping outside. Small stuff like that adds up and it seems some maintenance over the years has gone unchecked. My other gripe is the coffee pot in the rooms is terrible. They use one without a glass carafe and it uses this plastic internal holder that gets removed and placed in the dishwasher by the staff. Nice to have it cleaned, but bad for having your coffee taste like d/w soap. Plastic and d/w soap do not mix. Always a bad idea. There are washers and dryers on each floor, but they don't give you detergent so bring your own or plan to buy at the store. You can ski in, but you'll need to walk a few hundred feet to the tram or gondy. Up hill. Not the best, but better to be able to ski in at the end of the day in my opinion. On the plus side the wifi was really good. Better than most hotels I stay at. This may have been because the hotel was less than full, though.