Our experience at the Hotel Terra in Jackson Hole was wonderful. Great location, a room with a view, and an incredible Team. The onsite restaurant, Il Villaggio Osteria was very impressive. Great bar bites & drinks in the afternoon and an excellent dinner & wine selection for the evening. Special thanks to Colleen the Concierge, Riley in the restaurant, Tyler at the front desk, and all the other great Hotel Terra team members that made our stay fantastic.

Biggest issue is that there were items advertised that were not factual. This is not a ski out hotel, the closest chair lift is a 5 minute walk and that is for expert skiers only, the normal lifts are 10+ minute walk. I read managements comments to this during our stay and when I asked the concierge about a shuttle to the lift, she asked where I got that information so we walked. Next issue is misleading room descriptions and photos. I debated between the junior suite and the one bedroom, I decided to upgrade unfortunately. When we arrived, the room just didn’t look like the photos online. We walked into the cheapest type of room, the Terra king and then there was an adjoining door to the urban studio. We asked the front desk and they indicated that the rooms were the same size and it’s what they have to work with. The hotel is in a beautiful location and the staff was very nice. Just wish the marketing department wouldn’t embellished details that I based my decisions on. Create a new category of rooms if the 1 bedroom isn’t going to be the one in the photos.

This is our 2nd stay at Terra - my son and i stayed in a studio unit - very nice set up - surprisingly larger than we thought - well appointed - everything you need for an extended stay - murphy bed could have been a bit more comfortable but to be expected. Nice balcony overlooking resort and tram.

we found the accommodations to be very comfortable. We came with our son-in-law and granddaughter. It was perfect to have a kitchen set up and enough space for everyone to spread out. The staff is very welcoming and helpful. It’s great to be so close to the slopes and rental shops. The restaurant is excellent. We will be back again next year.

The room was spacious and comfortable. The location of the hotel relative to any and all activities you'd want to do in the Village and/or in town are very convenient. The restaurant and bars in the hotel were great. Service and food were top notch.