Aman Tokyo

Aman Tokyo gave me an unforgettable experience. It offered me a precious opportunity to rest and meditate, creating the perfect sanctuary to distance myself from the hustle and bustle of life in Hong Kong. I absolutely love Aman Tokyo! Location The location is unbeatably convenient. It is a five-minute walk from Otemachi Station and 10 to 15 minutes from Tokyo Station. A major highlight was its proximity to Nihonbashi, making it easy to pop over to Mitsukoshi and Takashimaya for souvenir shopping or a quick lunch. Accessing the Tokyo Metro, JR lines, Shinkansen, or the Narita Express (N'EX) for airport transit was completely effortless. World-Class Facilities The wellness facilities are truly top-tier. While the fitness centre is superbly equipped, my absolute favourite was the magnificent swimming pool. I had a deep affection for its serene blue and grey colour palette, which made me feel as though I was swimming in the open sea with total freedom and relaxation. The floor-to-ceiling windows flood the space with natural sunlight, beautifully illuminating the dark stone walls of the pool (I’m not often poetic, but the ambience truly inspired me). The entire area evoked the feeling of an authentic Japanese retreat. I could have happily spent the entire day lounging on the sun deck. I am also deeply grateful to the staff who keeps every single area immaculately pristine, as well as the warm and welcoming team at the Aman Spa. Thank you! Lobby and Room My first impression of the hotel lobby was nothing short of breathtaking. Stepping inside felt like walking into a colossal shoji paper lantern, immediately making us feel like honoured guests in a remarkably grand and classy hotel. The staff graciously welcomed us at check-in and escorted us to our room. The true highlight (climax of this trip!) came when we entered our serene room. Being incredibly spacious with high ceilings, the room was elegantly decorated in a traditional Japanese aesthetic. Once again, the floor-to-ceiling windows delivered a panoramic skyline view stretching all the way from Tokyo Skytree to Tokyo Bay; the sparkling night views of the city were indeed spectacular. The bed was enormous and exceptionally comfortable, and the hotel flawlessly executed all my requests for a quiet room placement, a slightly firm mattress, and low-profile pillows. The bathroom featured an onsen-style setup with a mesmerising view from the bathtub, making a deep soak feel like the ultimate luxury. I spent a long time simply relaxing in that tub—what a delightful way to enjoy a holiday! Culinary Highlights The dining experiences were sublime and delightful throughout my stay. At Arva, breakfast featured a lovely semi-buffet service alongside à la carte options. I ordered the Japanese Set, a salad, toast, and waffles, all of which were appetising and scrumptious. The restaurant's view of the Imperial Palace Gardens was refreshing. Staff Most importantly, the staff at Aman Tokyo were universally friendly and warm. I am particularly grateful to the reception and concierge teams for their welcoming demeanour. I also had a wonderful chat with a staff member who shared our passion for J-Pop. Experiencing such high-quality, personable service was highly impressive, and I was genuinely touched. Thank you, Aman Tokyo! Our amazing journey wouldn't have been the same without staying here. My mind is truly at peace. I love Aman Tokyo.❤️

Finally decided to throw down $4000 to stay here for 1 night and see if the accolades are true The staff at L1 car lobby are indeed very good. How good? They line up (all 5 of them) and bow to you and the taxi driver as you drive off Check in less so. After taking away our passports, she came back to say my partner’s name can’t be found. I suggested she check mine, since i made the reservation The lobby is famous and rightfully so, the ceiling is a sight to behold The room is large, kinda. For the price, you’d expect more. The bathroom is roomy. The tv tiny. In-house branded amenities. There is no view, you see tall buildings and construction. The mount fuji view is from the lobby/breakfast restaurant Breakfast was laborious. Waited at the front desk for 10 min as there was no staff, just staff scuttling past you. Then when she arrived, you’re asked to wait in the lobby , another 10 min. Waited another 10 min to have our order taken. Then a last 10 min wait to get food. No buffet, just a la carte. And it was ok, not mind blowing The gym is decently sized Final thoughts - maybe top 10 in tokyo, but not top 3 if you include value. The price is sky high, but you’re brought back to earth pretty quickly 9/10

Got my first lesson on how an urban resort is possible

We went during the summer holidays. The hotel is close to empty, the front desk staff are just ordinary. hence, it does not feel Aman or classy. but the views are truly great.

This is a visually stunning property with all the characteristics of calm and service for which Aman is known. The reception level is especially striking, with impossibly high ceilings and an overall feeling of absenting oneself from the Tokyo dynamic. Aman has really outdone itself in creating an urban oasis in one of the most urban of all urban environments. I could quite happily live the rest of my days in my lovely suite as a matter of space, light and design. The most surprising part of the property was the weak English from so many staff. Aman has properties in wildly remote locations and nevertheless has teams of exceptional staff with full linguistic capabilities. Not so in Tokyo. It was not an exception to have a staff member on the phone where communication was just very difficult. There was also a regrettably formalistic approach to food service hours. At this price point, guests should be pretty much able to do as they wish and the hotel should unfold around them. Instead, there was quite a rigid approach to when and where one could eat, which was especially odd given that there appears to be one central kitchen. Nevertheless, if you missed the cutoff in one establishment, you were entirely out of luck not only to sit there but also to have the dishes from its menu - and there was no traditional Aman sense of meeting the guests' needs. Rather, the rules are the rules and that's that. It was all odd given that the "restaurants" are literally beside each other. But the soaring design in a city known for parsimony as to space makes up for a lot of foibles.