Hotel New Otani Tokyo

We stayed at the hotel for 4 nights. Excellent location. Close to the entertainment and dining center of the Akasaka district. Close to a subway station. The room is comfortable and luxurious. The service is excellent. Clean and quiet. The hotel has restaurants, shops and a supermarket. There is a beautiful garden and waterfall in the hotel courtyard. Recommended.

What a wonderful find! This hotel has its own beautiful Japanese garden. And the biggest surprise was to find a Christian chapel instead of a temple in the garden. I felt truly blessed! Enjoyed the view immensely from the cafe. You can wander around the hotel and find so many surprises - gift shops, so many great restaurants you can try with cuisines catering from Japanese to western. Really nice! A truly memorable time spent with my two daughters. Cudos to the staff - friendly, helpful and speaking English. After exploring Tokyo, it was so goood to go back and rest in this beautiful hotel. (oh the only negative is that their in room service had little choice - esp desserts).

This was a great hotel for our 3 night stay, it is true as some of the reviews point out that the decoration is a little bit old but perfectly fine. The staff is beyond nice and helpful, the room was bigger than we expected and very comfortable. The only downside is that check in is at 14:00 hrs. The buffet breakfast is very good but expensive 3100Â¥ and the gardens are definitely worth visiting.

We selected New Otani because we wanted a hotel in Tokyo that was NOT on high floors, and also something that wasn't too "Western". We requested and received a "Garden View", but it was not a particularly good view. Further down the hall would have been spectacular. We were totally jet lagged/exhausted, or we would have tried to change rooms. But the wonderful breakfast buffet in the "arcade" between the Main and the Tower... that directly overlooks the Garden, with a perfect view of the waterfall. Exquisite! The hotel was clean and the room was extremely quiet. This was our first visit to Japan, and we had been told to expect tiny rooms. For us, the rooms here and elsewhere were very comfortable and not unusually small. After all, we didn't request a junior suite or something like that for this trip. (Perhaps the lower-priced hotels have tiny rooms?) We are planning to return to Tokyo in a few months, and although we'd prefer a hotel this time that is near more "activity" (just for wandering around), we may stay here again because it worked so well. But we'll try hard to get a better view! We had read concerns that the hotel was "too big", and there were long walks. That may be the case for the Tower rooms, but the elevators for The Main were right there in the entrance lobby.

The New Otani is outstanding - it is like a small village, but run with the precision and care of a well-oiled machine. As a genuinely Japanese hotel, not being part of one the big internationals, allows them to have such distinguishing features as their Japanese Garden and a separate roses garden for weddings. The Garden is a marvel; quite reasonably sized, dotted with meandering paths, restaurants and even a water-fall. One of the restaurant is a multi-denominational chapel during the day with daily morning services to which everyone's welcome (it boasts a full-time pastor to look after the chapel and its visitors). The hotel is so big and so full of amenities, shops and restaurants that it can take approx. 10 minutes to walk from one end of it to the other... The subway station, Akasaka-Mitsuke is only few minutes more, just where the Akasaka entertainment streets starting. The room itself was very comfortable; pillow menu was also available; a separate work-desk, copious wardrobe spaces, drawers, etc. Large and luxurious bathroom too - there's was nothing lacking and service - as it is excellent everywhere in Japan - was even better than the usual if it's possible. We signed up to become Club members, and that immediately provided us with extras + discounts in the bars, restaurant and for the gym. We definitely will stay at the New Otani when next in Tokyo.