Hotel New Otani Tokyo The Main

Thoroughly enjoyed my four night stay. Would definitely stay here again and recommend, but there is a lot to unpack regarding this hotel. Pros: 1. Excellent central location in a beautiful garden setting in a pleasant neighborhood. 2. Taxis were readily available and reasonably priced, 3. Public transportation is nearby, 4. Gracious old school service, 5. Spotlessly clean, 6. Comfortable and spacious room was comfortable and pleasantly decorated, 7. Spacious lobby with many restaurant options (which I did not use). Cons: 1. I originally chose this hotel because of the garden setting and outdoor pool, which is not a common amenity in Tokyo. Unfortunately I was visiting during a school break period and the pool was packed (wall to wall) with families so it wasn’t that relaxing for a solo adult traveler, 2. Bathroom was adequate, but a little small and dated. 3. The hotel is a huge Habitrail, requiring you to navigate the maze of a “shopping mall” connecting it to the adjacent affiliated New Otani hotel. Not really a problem, but something you should know. So glad I chose this hotel over some others that open right onto hectic Tokyo streets. If that’s what you want, this is not your place. For me, this hotel was a pleasant respite in the middle of the city.

We booked this hotel because its rating. The room was luxurious and very large. The staff members were excellent. I was very pleased with the hotel itself. My only issue was its location. There were not many restaurants within the walking of the hotel. I would have preferred to find the small restaurants with the local charm. However, the hotel had several restaurant, and many with high price tag. The Garden Restaurant was designated as our breakfast room. The way the setup of the food stations made it seem that there were many options. The reality is that it did not meet the standards that I have found in other hotels in this category. There were no freshly baked breads and rolls. There was no fresh egg station. The eggs were cooked in the kitchen and brought out and placed as a buffet choice. We had the club lounge access, but it was closed during our stay. The rooms, the staff, and the beautiful gardens were the features we did enjoy. We would have preferred a better location.

I had a lovely stay at the Hotel New Otani Tokyo. The location is absolutely fantastic—it is incredibly quiet and tucked away, yet offers superb transportation options, making it very easy to get around via taxi or the nearby metro. If you are renting a car, the abundance of free parking is a massive and rare convenience for a Tokyo hotel.The dining here is excellent, particularly the Tower Restaurant. The views from up there are stunning, and it really elevates the dining experience. My only real disappointment was with the breakfast. Having to pay extra for a simple omelet felt highly out of place. For a luxury hotel of this caliber and at this room rate, you expect standard, made-to-order breakfast items like omelets to be fully included.Overall, it is an excellent property that I would highly recommend, but they could definitely improve the breakfast value to match the premium experience.

Wonderful and beautiful gardens and convenient. There are four restaurants I believe and each accessible for breakfast if you staying at either Otani Hotels. The staff are very nice and friendly and most speak English. I did not stay here but was attending a high level ocean summit and I must say, the hotel did deliver on catering and services. And the gardens are just amazing to view. Access to the hotels are doable from any entry and you can easily exit to Akasaka or other nearby places from within the Otani Hotel. If you cannot afford to stay here, like me and wondering how to get to this hotel - there are cheaper places nearby and you can easily access Hotel New Otani. Japan has made access easier and there are crossings under the high way for those that prefer to walk. The most convenient I have seen in any city.

Stayed here for 6 nights and enjoyed our stay. Definitely has the feel of a large Vegas hotel, so take that for what it's worth. Between the Main and Garden towers, this is a VERY large property. There are 36 restaurants and over 100 stores among the two hotels. This offers a lot of convenience and the feel of a very large resort hotel. The hotel also has a beautiful Japanese garden on its property. It is lush and lovely to walk through. If you're able to get a room looking out onto it, it's very nice, and it's nice to eat in the Garden restaurant that overlooks it. There are actually multiple restaurants that have a view of the garden. Our Deluxe king room was very large with a wall of windows and a large sitting area with chaise lounge, table, and two chairs. The wall of windows is nice, especially at night, but since we faced East (with a rose garden view), it is uncomfortably warm in the morning as the sun rises (even with the blackout curtains). By 6am, it was unbearably warm in our room in June even with AC set at 19 C. (The rooms facing West have the opposite problem in the afternoon.) The bathroom is very big with nice sink area, tub, and separate shower (and toilet with bidet, of course). Furniture and appointments have the feel of a Vegas hotel, kind of generic upscale. They keep the room very clean and neat with regular cleaning and evening turn down service. They also offer in-room pajamas, robes, and slippers. As usual, staff is helpful and very friendly with most speaking some English. The location is great in the Akasaka area, near the Imperial Palace and many shops and restaurants in Akasaka. Definitely a less crowded area than Shinjuku or Shibuya. There's also a train station just down the street from the Garden tower of the hotel. If you stay in the Main, you walk through the attached garden tower to easily get to the train without walking around the whole property as we mistakenly did the first day (pro tip: put the Garden hotel as your hotel when getting train directions around the city). For central Tokyo, a room this size in a hotel with this many amenities for $390/night seemed reasonable (though we did not appreciate them increasing our final night to $725 because our flight was canceled due to the typhoon and we had to suddenly add a night... seemed they had a lot of availability and took advantage of our desperation). We ate at a few different restaurants in the hotel during our stay and they were pretty good but you're definitely paying Tokyo central prices. Trader Vic's has some excellent (strong) drinks and especially reasonable prices at happy hour. The breakfast buffet in the Garden restaurant is pretty pricy at 6000Y. I found the quality and selection to be mediocre, especially at that price, though the view is hard to beat. Many days we just opted for the bakery/coffee shop across the street from the garden tower at much more reasonable prices. There is also a coffee shop in the hotel that we didn't go to because it opened late on weekends. The buffet in the Sky restaurant at the top of the hotel with a 360 view is decent. It was $90/person and I also wasn't too impressed with the quality/selection at that price, but the freshly made nigiri was very good, as were the desserts. And the view is hard to beat as the sun sets and you get to see nighttime Tokyo. We saw Mt. Fuji though would be better on a clearer day.