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The Tokyo Station Hotel in Tokyo, Japan

The Tokyo Station Hotel operates in one of the world’s busiest railroad stations, but its grand hallways and rooms full of plush carpeting and chandeliers are rapturously silent. The hotel opened nearly a century ago and survived both the 1923 Great Kanto Earthquake and World War II, one of the few buildings from that time period that remains. Cathedral ceilings, crown molding and heavy silk draperies give rooms a regal feel, and bathrooms are the size of a small Tokyo apartment. If the Marunouchi business district isn’t large enough to contain your wanderings, you’re in a good place: Train travel is clearly convenient.

Set out for a walk among the Chiyoda gardens and glimpse the pagoda-like architecture of the Imperial Palace, residence of the Emperor of Japan. Take a train to Ginza. Get lost in one of its famous department stores. Discover a tiny izakaya sushi den hidden beneath the elevated train tracks of Yurakucho Gado-shita. Sample Hisashi Sugimoto’s signature Tokyo Station cocktail, which he has been making at the hotel since 1958.

Location of The Tokyo Station Hotel

The Tokyo Station Hotel
1-9-1 Marunouchi, Chiyoda-ku
100-0005
Tokyo, Japan

Nearest Airport: NRT and HND

Amenities for The Tokyo Station Hotel

  • General Information
  • 150 Rooms
  • Dining
  • Bar & Lounge
  • Restaurants
  • On-Site Amenities
  • Spa on Property
  • Fitness Center
  • In-Room Amenities
  • Direct Dial Telephones
  • In-Room Safes
  • Flat-Screen Televisions
  • Work Desks
  • High-Speed Internet Access
  • WiFi
  • Nearby
  • Historic Sites
  • Shopping
  • Train Station
  • Museums
  • Restaurants
  • Nightlife
  • Public Transportation
  • Interests
  • City

Reviews for The Tokyo Station Hotel

Now featuring traveler reviews from:

TripAdvisor

TripAdvisor Traveler Review Rating Reviewed 5 days ago

I've stayed here three times, and each time I'm even more impressed with the hotel. First, it couldn't be more convenient, since it is directly attached to Tokyo Station. Coming from the airport on Narita Express brings you right to the hotel, and you have Metro access to anywhere in the city as well. The rooms are outstanding (the raindrop shower is heavenly!), but what really sets this hotel apart is the quality of service. Every staff member works to meet every need, and even anticipate. The prices are high, even for Tokyo, but it is my absolute favorite hotel in the city, and one of my favorites globally.

Traveler1959-123 - Starkville, Mississippi


TripAdvisor Traveler Review Rating Reviewed 5 days ago

This is our third stay with the Tokyo Station Hotel and it never disappoints. 1. Location It’s attached next to Tokyo Station which boasts a dizzying number of lines. It’s easy to shoot to Narita on the Narita Express, or pretty much any part of Tokyo or even Japan. We jumped on the Shinkansen to Osaka on our last trip and headed to Karuizawa on this trip. 2. Rooms The rooms are very well appointed with one of the best fittings I’ve seen, even by five star standards. The upkeep is impeccable and the rooms still look flawless with every visit. Beds are comfy and I love the bathrooms. Perfectly designed. I’m also really impressed that they take care of kids even though this is such a business oriented hotel - kids slippers, pajamas and even Shinkansen themed cups and special toiletries for the little ones. 3. Service The service is really unparalleled and consistent here. We have had impeccable service with every visit here with so much thought and attention to detail. Even though this is a well appointed business hotel, they have treated our kids with such warmth and kindness. We have had the hotel staff assist me and my family all the way down to the train platform and they have been very kind to my family. A special shout out to Ms. Utsumi and Mr. Takizawa for helping us catch our Narita Express last year, and to Ms. Mizuochi who gave us such wonderful and warm service in the Atrium every day during breakfast this time round - my kids adore her. 4. The food (particularly the breakfast) The breakfast at the Tokyo Station Hotel is something which draws us back. It’s probably the best breakfast we have had at a hotel. The quality of the food and the freshness of the ingredients is unparallel! The only let down was the choice for room service - somewhat limited but we still had a nice lobster dinner in the room. A big recommendation for this one - an absolute gem.

darre77 - Singapore, Singapore


TripAdvisor Traveler Review Rating Reviewed 1 week ago

My overall experience with the service from the start to the end was amazing. However, I wanted to make some special notes on my experience. Before arriving: First I want to say Marie Antoinette (chief concerige) and Mr Tomonori Otsuka went above and beyond in helping me with my food adventures. They were able to make hard to get restaurant reservations possible during my stay in Tokyo and provided me with additional information my other inquires. Check in/Out: The check in/out process was very quick. The staff was very attentive and polite. They greeted as I walked into the hotel and immediately provided assistance on checking in/out. They were able to assist me on my inquiries and provided a guided tour to my room by showing all the necessary amenities and exits. The hotel: The location was very convenient as it is located near Tokyo Station. The quality of my stay was unbelievable from the room to the use of the historical. I would highly recommend this to anyone

Thomas L


TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

I stayed for 4 nights at one of their Palace Wing rooms, which is of decent size for hotels in Central Tokyo. Hotel has direct access to Tokyo Station and you can be on the Yamanote line in 2 minutes. Service was good. Free handphone provided for easy navigation in town. Breakfast has good choices and is in a nice setting. Will definitely come back.

Nicky L - Hong Kong, China


TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

We just arrived today, after a disappointing experience with a five star hotel in London. Tokyo Station Hotel warrants about ten stars in a head-to-head contest. It is a very attractive hotel, in the perfect Tokyo location, with beautiful, calm, spacious rooms, and the most delightful staff. We arrived at 7.30 a.m. and were told that our room was ready, which was a huge bonus. We were able to unpack, shower and breakfast, before heading out to explore Tokyo. Some hotels would try to charge half a day's room rate for the privilege. Very highly recommended.

Bigal57 - London


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