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The Tokyo Station Hotel in Tokyo, Japan

The Tokyo Station Hotel operates in one of the world’s busiest railroad stations, but its grand hallways and rooms full of plush carpeting and chandeliers are rapturously silent. The hotel opened nearly a century ago and survived both the 1923 Great Kanto Earthquake and World War II, one of the few buildings from that time period that remains. Cathedral ceilings, crown molding and heavy silk draperies give rooms a regal feel, and bathrooms are the size of a small Tokyo apartment. If the Marunouchi business district isn’t large enough to contain your wanderings, you’re in a good place: Train travel is clearly convenient.

Set out for a walk among the Chiyoda gardens and glimpse the pagoda-like architecture of the Imperial Palace, residence of the Emperor of Japan. Take a train to Ginza. Get lost in one of its famous department stores. Discover a tiny izakaya sushi den hidden beneath the elevated train tracks of Yurakucho Gado-shita. Sample Hisashi Sugimoto’s signature Tokyo Station cocktail, which he has been making at the hotel since 1958.

Location of The Tokyo Station Hotel

The Tokyo Station Hotel
1-9-1 Marunouchi, Chiyoda-ku
100-0005
Tokyo, Japan

Nearest Airport: NRT and HND

Amenities for The Tokyo Station Hotel

  • General Information
  • 150 Rooms
  • Dining
  • Bar & Lounge
  • Restaurants
  • On-Site Amenities
  • Spa on Property
  • Fitness Center
  • In-Room Amenities
  • Direct Dial Telephones
  • In-Room Safes
  • Flat-Screen Televisions
  • Work Desks
  • High-Speed Internet Access
  • WiFi
  • Nearby
  • Historic Sites
  • Shopping
  • Train Station
  • Museums
  • Restaurants
  • Nightlife
  • Public Transportation
  • Interests
  • City

Reviews for The Tokyo Station Hotel

Now featuring traveler reviews from:

TripAdvisor®

TripAdvisor Traveler Review Rating Reviewed 14 hours ago

When we booked here, we had no idea of what a gem it is! The location is fabulous and the service was amazing! The restaurant on the 4th floor has an awesome breakfast with both East and West choices. Most everyone speaks English. My husband came in very sweaty from an exercise run outside, and before he made it to the elevator one of the bell captains was running over to give him a cold water bottle.

mayrataitai - Alpharetta, Georgia


TripAdvisor Traveler Review Rating Reviewed 3 days ago

Yes it is a little pricier than other hotels in Japan and hotels are generally more expensive and smaller in Japan as compared to other countries. But this hotel is rated amongst the top 3 hotels in Tokyo for a good reason, in fact, many good reasons. Value: I've rated it 4/5 only because of the size of the room, but it really is negligible, with the other perks the hotel is offering and the fact that hotel rooms are generally smaller sized in Japan. For the price you are paying, you'll be getting a rich heritage (hotel opened in 1915), utmost convenience, superb service, tip-top quality, great comfort and an unforgettable experience like no other. Location: Not only is this hotel located at the heart of Tokyo, it is also located directly above the railway station JR Tokyo Station Marunouchi. What more can I say? Sleep Quality: What the room lacks in size, it makes it up with the room's high ceiling, luxurious finishing and an extremely comfortable 8.25 inch pocket coil Simmons Bed. And don't worry, you won't hear any buzz from the railway station. Rooms: Rooms may seem small at first, but once you take in all the finer details, luxurious finishing and the unique/beautiful window view (depending on which room you've booked), you'll easily find the room a beauty. Cleanliness: Japanese standard, tip-top. Service: Language shouldn't be a barrier here as majority of the staff can converse in decent English. Service, as expected, is Japanese standard and tip-top as well. Just remember to do your due diligence and research about the country before going over. Tipping is not a practice in Japan and may be perceived as an insult if you try to do so. If you wish to show appreciation, just smile and do a sincere half-bow :) Breakfast: Do get your room with breakfast! The buffet breakfast is one of the hotel's many strengths. Approximately 110 food items to choose from, ranging from European to Japanese cuisine. It is heaven on earth literally before you even start exploring Tokyo's streets.

VLuo - Singapore, Singapore


TripAdvisor Traveler Review Rating Reviewed 3 days ago

Tokyo station is one the of them with the most superb ,excellent customer service . One of the best of all hotels that I have Been to . Location wise , very convenient,located at the Tokyo station,easily accessible. Love the location and their service ! Highly recommend!

Chanel T


TripAdvisor Traveler Review Rating Reviewed 5 days ago

We only stayed for one night as we were passing through Tokyo so we weren't even there 24hrs. I chose here because I was worried about trying to figure out transportation after such a long flight and this seemed ideal to just stay at the train station. That was a very good call as we had no problem following the signs in the train station to the hotel. The staff was extremely helpful upon check-in as I had questions about activities that evening in Tokyo and obtaining a reservation/ticket for our JR rail pass for our early morning train out of the station. They had someone walk our luggage with us to our room, which was a very long walk at the other end of the check-in office. When I asked him about where to go to get the train ticket he asked me where I was going, wrote it down and said he would give it to someone to be able to take us there in the morning. He told us when to be downstairs to check out in order to give us enough time to get the reservation and make the train. Sure enough, the next morning at check-out they had someone waiting for us to take us and our luggage to the ticket counter in the train station where they waited for us to get our reservation. He then continued to walk us and our luggage through the train station to the exact spot where we needed to wait in line for our specific train car. We were so grateful for this as I'm pretty sure we would never have figured it out on our own or would have at least not made it in time as it was a very long walk with lots of turns, stairs, people, and confusion. The hotel also let me store a large piece of luggage with them as the lockers in the train station were only good for 3 days and I wanted to store a piece of luggage for 5 days while we traveled other parts of Japan before we'd be back in Tokyo to fly to our next destination. Picking up the luggage on the way back 5 days later was no issue and no charge. I had also identified a restaurant that I wanted to try and a animal cafe. The concierge made reservations for us at the restaurant, gave us a map and wrote down on Japanese each of the locations we were going to so we'd have something to show the taxi drivers. He also walked us out to the taxi driver and told him where to take us for our first stop. The room was a bit small but perfectly fine for the short time we were there. The ceilings were very tall which helped make it feel larger. The shower room, fancy toilet, and bathroom amenities were excellent. The towels were super soft thick, soft, and fluffy. They provide a free cell phone in the room for you to use to get around while there if you want (we didn't need to use it as I used my own cell). We stayed above one of the entrances of the station and watched the people coming and going through the train station turnstiles. I was worried nice would be a problem at night but it wasn't as the station closes at a certain time. The only thing we struggled with were the lights - we couldn't figure out how to turn them off at night so we ended up just taking the key card out of the holder by the door. As we were checking the room the next morning to make sure we didn't leave anything, we found all the light controls at the bedside. Would have been nice if that was explained to us when we were dropped in our room but at least we learned for all the subsequent hotels we stayed at (the light controls were all the same in all of the hotels we stayed at in Japan).

Monica L - Houston, Texas


TripAdvisor Traveler Review Rating Reviewed 6 days ago

After much research and concern about visiting a city where I didn't know the language I chose The Tokyo Station Hotel with great confidence based on many reviews. The experience and hotel were amazing and well worth the cost. It was so easy to get to it from Tokyo Disney and then even easier to get to our train back to Narita airport. We (my son and I) stayed two nights in a Dome view room. So interesting to see people come and go to the train station and unlike any hotel room view I've had before. The room size was perfect for the two of us. There was a nice sitting area with a desk (my son used it for work a few times), large bathroom, and extra area for the closet and fridge. We enjoyed the breakfast buffet one morning and were wowed with the selection of food. So nice to relax over coffee in such an elegant room. Two biggest pluses for me and why I would book a return stay were the use of a smart phone while we were there and the courteous staff. As we were checking out I asked how to navigate the train station. They provided us with a bell cap (hope that is the correct term) who guided us through the ticket purchasing process and walked us right to our "gate". In retrospect, I"m not sure how long it would have taken us to figure out what she knew and did for us. Yes, I'm sure with research we could have found a cheaper room, but the elegance of the hotel -- inside and out -- was perfect for our first visit to Japan.

Cheryl S - Clifton Park, New York, Usa


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