Toronto Don Valley Hotel & Suites

We stayed at Don Valley hotel for one night. It was an ok place to hang your hat for the night due to the location, but the rooms were tired and dirty. The bathroom was interesting… it was like there was a very flimsy tub cover placed over the old fixture that water had gotten underneath and with every move inside the shower, the water came rushing back up the drain. It was hard to stand in, the best way I could describe it is like standing on a waterbed. The bathroom was filthy… the counter was full of hair and dust and the shower had some brown grime in the drain. The air conditioner ran all night and the room felt and smelled damp. With that said, the pools were clean and well kept and the front desk staff were night. If you’re looking for a place to sleep and not so much else I think it’s fine, but don’t come here expecting anything really nice.

Room had insects. And house keeping staff was not changing linens or towels saying they would change after check out

Contrary to many of these reviews, I had a great experience. Much nicer than a lot of Toronto hotels at the same price point and no issues with safety, comfort or service which is important to me as a solo female traveller. I enjoyed the restaurant downstairs and thought the food as very fairly priced. Would have loved to have used the pool, but there was a child screaming in it (which is in no way the hotel staff’s fault). Had to check out super early for work, but otherwise would have loved to stay longer and enjoy the amenities.

Access to the lobby and then into the rooms is very difficult. The ramps are outside of the main entrance and are not clearly marked. Restaurant is not accessible because of stairs unless you are prepared to go outside to use ramps. Although we ordered dinner through texting, it did not go through. Instructions were given on a card left in the room but apparently ordering is only available on the weekends. I had to make several trips to the restaurant to straighten this out. Staff were very helpful in trying to resolve our dinner issue. They were also quick to respond when our first room had no air conditioning. Pool area looked nice but again not easily accessible.

It grew on me but it is very dated and needs a deep clean. I don't care about the datedness of the place but the rooms could be cleaner. I had checked out and needed to return so I had 2 different rooms. Both rooms had mold looking spots in the bathtub tile and mirrors that weren't quite clean and the brown carpet didn't help. The bed linen and towels were clean and nice thick towels. Bathroom floors had radiant heat. We were there for a procedure at Sunnybrook Hospital and this is your best bet if you have to go to Sunnybrook. It is easy to get to the hotel from anywhere and easy commute to Sunnybrook Hospital. It is not luxury, it is just a tired hotel. The pool looks very cool with lots of natural light and there is also an outdoor pool for the warmer months. There is also a gym and a restaurant (only restaurant within walking distance). The property is off the road and quite private which is nice.