Grand Hotel Tremezzo, Lake Como

GHT is iconic - from the lake pool to the classic facade, it’s one of THE hotels to stay at in Lake Como, but you are certainly paying for it. We were excited to stay here (and booked through a travel agent for additional perks / personalization), however beyond the front desk and concierge, service felt a bit impersonal. We stayed at several luxury properties this trip with GHT being considered the most luxurious, yet felt the service was colder and less personal than those properties (esp as we booked with their preferred travel agency). As an example, we had to repeatedly remind the concierge our name and room number (other properties they were proactively greeting you by name). In addition, the concierge mis-booked our on-property restaurant for the next day (he should have confirmed teh day). The breakfast buffet was incredible (captured in other reviews), but service was quite cold. Another example - we asked for a takeaway box from their bar, and they said they do not give takeaway boxes - this was surprising - in my experience staying at luxury properties - the answer is always yes (they could have sourced from any of their other 5 restaurants). Furthermore, when we asked for a cup of milk for our child, they charged us, which felt ridiculous given how much we were paying for the room (and the fact that other properties, like PH Milan, were gladly giving us free milk for the toddler). That being said, it’s hard to deny they have incredible amenities - the beach + restaurant, the pizza + pool, the insane view of the lake (the view from our junior suite balcony was a dream) - my sense is if you’re looking for an amenities rich, social hotel in Como - this is it. I’d also add that on our last day, more of the staff knew our names (shoutout to Marco from front desk who was super). However, next time (especially if we are traveling with children), we’ll probably try Passalacqua or the Mandarin Oriental.

This is a stunning grand hotel, with amazing views, friendly staff, and very comfortable beds. I loved the various areas of the hotel to enjoy either a cocktail or a drink. There are two things that prevented our stay from being 5 star. The first is the use of cologne perfume throughout the hotel. I understand that Italy has a culture of heavy personal fragrances, but the entire hotel had a strong scent (I believe a signature perfume created just for the hotel), that permeated everything. My spouse and I both work in super high level restaurants in which the staff is forbidden to wear personal fragrance in an effort to ensure that the food & wine experience is experienced as intended. We went to the lakeside restaurant to grab a bite, and I ordered a bottle of water, and the water glass that was brought by the server wreaked of the cologne that the server was wearing. I had to request another glass. Also, the small face towels in the bathroom were also spritzed with cologne, so when I washed my face at night and tried to dry off with the towel, I was confronted with a face full of perfume. The other issue was the food quality. I would describe it as barely edible. Keep in mind, this is coming from someone who has experienced the highest level of Michelin dining for an entire career so I really have high standards for cuisine, but still. Nothing tasted fresh or of high quality. The breakfast had a beautiful presentation, but again the product was generally subpar. Just to be clear on my priorities, while I enjoy the luxe life, I will always take a monastic hotel with excellent food over a posh hotel with average or below average food. I imagine there are tremendous logistical challenges that this area faces (most likely no nearby farmer's market that the Chef's can visit every morning), but I am always bummed when traveling not to be able to get a decent meal.

Timeless Elegance on Lake Como My wife and I had the pleasure of staying at the Grand Hotel Tremezzo this week, and it was everything we hoped for and more. The hotel is the perfect blend of sophistication and warmth – combining five-star quality with genuinely friendly, attentive service. The design of the hotel is stunning, with a traditional elegance that perfectly complements the beauty of Lake Como. Every space feels thoughtfully curated and in harmony with its surroundings. A true highlight of our stay was the T Spa. The staff were incredibly helpful and professional, creating a calm and luxurious experience from start to finish. We enjoyed a couple’s massage in a private room, and it was nothing short of exceptional. Grand Hotel Tremezzo is a place where every detail is taken care of with grace and care. We left feeling completely relaxed and already looking forward to returning. An unforgettable experience

One of the best hotels we have ever visited. Everything is perfect. Location, staff, service, the view, the pools. A true 5 stars on the shores of Lake Como. We have travelled the World, stayed in many nice places but Grand Hotel Tremezzo is unique. Thank you for making our stay memorable. We will be back soon.

This hotel is old school style, luxury and hospitality at its very best. The decor is perfection: bright, elegant, exquisite and not a hint of dullness, white or grey anywhere! The location is the ideal base to explore Bellagio, Varenna and Managgio as there are far less queues from and to Tremezzina than these. What really makes the Grand Hotel Tremezzo stand out is how special the staff make you feel. You are always greeted so warmly and they can’t do enough for you to ensure your every need is met. I don’t think I’ll ever stay anywhere as special as here again.