Rosewood Tucker's Point

Just returned from our short stay from 10/13 to 10/17. The property is gorgeous. The grounds, the rooms, the views...all are amazing. But the staff truly makes it a 5 star property. So friendly and they make an effort to remember you by name everywhere you go and everyone greets you with a smile. Food and drink service were incredibly fast. Food and drink were excellent. You have to try to the Gombey Burger while you are relaxing by the pool. And they make an awesome Dark and Stormy. Love how close it is to the airport as well. We loved our stay and would go back in heartbeat.

This exceptional resort caters to your every desire and expectation. Stunningly beautiful, in the nicest part of the island, is relaxing and serene. The feeling of a boutique hotel, it has only 88 rooms, you are relaxed like no where else. The individuals who work at this property, from top to bottom seem to love what they do, and want to provide for you. They strive to make you happy and welcome, like your family away from home. The breath taking views, the private beach, golf, top rated restaurants, every amenity exceeds your expectations. From your welcome checking in, and not the usual big counter, small welcoming desks, to the gentlemen working at the front door, your experience is like no other. Much like the bar Cheers in Boston, they know your name, make you feel like you have been there before and are part of their family. Paul Telford, the Managing Director oversees the seamless day to day functions of the hotel and resort. A proud Bermudian, his goal is to see that every guest loves their visit. He is proud of Bermuda, and strives to set the resort apart from any other you may have visited. He wants to share the Bermuda family with others. Sherry Alvarado, VIP Coordinator will spare nothing to ensure that your stay is perfect. Some many others, all part of the team committed to perfection. From the time you arrive, until the time you leave, everyone goes out of their way to be sure your experience is perfect and your love for Tucker's Point and Bermuda will keep you coming back. Drago in The Point Restaurant, Roger, who calls me Sean Paul, and everyone other person working there really cares about you. The gentleman at the front door, whose name I forget, with the Vineyard Vines ties, has been working there for 49 years, that tells you something. Rosewood was completely redone from the old Marriott Castle Harbor. And not to sit on their laurels, the new owner is committed to investing $25 million into the property to upgrade it further, making it beyond a five star resort. Visit, you will fall in love and you will be part of the family. Peaceful, relaxing, where the Rosewood family, which you will feel like your apart of, will make you want to come back time and again. A short trip from all east coast US cities, a gem over other islands and resorts. A must visit, you won't be disappointed.

The Rosewood Bermuda is a 5 star resort through and through. Beautiful setting, top notch food, fantastic amenities all provided by a dedicated and welcoming staff. If you can afford it, and it's definitely one of if not the priciest on Bermuda I dont think you will disappointed. There are a few details that I would like to point out to others to make informed decisions. First, I had not been to Bermuda in 20 years when we visited the Rosewood so my ability to compare it to other hotels on the island is limited. All personal recommendations I had from friends was it was the nicest hotel on the island. So armed with a nice promotional rate my wife and I set off to celebrate an anniversary with a 4 night stay. The best part of the Rosewood is the service. The staff members are extremely welcoming, friendly, responsive and eager to please. Special shout out to the poolside waiters who not only work their tail off to keep everyone happy, they do it with smiles and humor which goes a long way. Remember we're here to relax and have fun! The next best thing about the Rosewood is the setting. It's gorgeous. Situated on a hilltop overlooking to bodies of water on each side. The views are great everywhere you turn. The property is large, I think about 100 acres with an 18 acre golf course. One aspect to consider is the beach is a 1.5 mile ride on a shuttle from the main hotel where the pool is so it's either pool or beach, can't easily go back and forth. For some that might be an issue to consider as other resorts here are right on the beach. For us it wasn't much of an issue. Also the hotel is situated nicely between the airport and town so no long drives are required during your stay. My understanding is the hotel underwent a renovation less than 10 years ago when it became a Rosewood and the renovation was done beautifully. It's a beautiful hotel right up there with some of the other 5 star resorts I've stayed at. Despite the size of the grounds some of the amenities like the pools, fitness centers, restaurants, etc are smaller and more intimate than what you might find at a Ritz or mega resort. Many people find this appealing and some look for the grand facilities but the scale of the Rosewood works well in my humble opinion. One interesting aspect is the pool they call the Castle Harbor pool is on a side of the hotel that only gets sun until about 11:30 and then it's in the shade for the rest of the day. Maybe it's different in the middle of summer but in October I found that odd and I saw few if any guests at that pool. With all of the above compliments, if I was going to make one criticism it's that the hotel is starting to show some wear. The baseboards need a repaint. The walls show some dings. Some seams could use a re-calking. I don't know the maintenance schedule, maybe we're at the end of the season and that all gets taken care of over the winter but I thought I'd point it out in fairness. Don't let it dissuade you, the rosewood is an extremely nice and clean hotel. The food at the restaurants is very good. They have three main restaurants, one at the hotel / pool, one at the golf club and one by the beach. Between all the breakfast, lunch and dinners we ate at each at least once. It's top notch but it's pricey for what it is although that's par for the course at a high end resort and it's inline for what you'll pay for fine dining elsewhere on Bermuda which is expensive compared to many other locations. My advice would be to do a mix of dining on the property and off, especially for dinner, to keep it from getting repetitive. Finally, we were on an anniversary trip so we didn't have any little ones with us but we saw a handful of families with young children. In my opinion, the rosewood is not the best hotel for families. Unlike some hotels/resorts that cater to families with young kids, the rosewood has no kids amenities and the pools aren't particularly kid friendly. The whole vibe around the place is very low key which as a couple was great but probably not as good for toddlers and young children. Overall, I can highly recommend the Rosewood for those looking to enjoy a special vacation on beautiful

Tucker's Point is a gorgeous hotel and we stayed in the one bedroom suites overlooking the water. We loved the room and the use of the golf cart!!! However, the service throughout the hotel is just horrific! For this kind of money, you would expect great service, like at a Ritz Carlton Resevw or Four Seasons, Peninsula, Mandarin Oriental etc- however, they just don't get it right here, sadly!

This was our fourth time to Bermuda but our fist staying at Rosewood. The resort is absolutely lovely with a golf course, beach, and multiple pools. We ate at the beach restaurant, Sul Mer, and the Point. All were enjoyable and cater to different tastes. We stayed at a villa room overlooking the harbor - there's a long staircase leading up to the main hotel so not suitable for some guests. The room was beautiful with a particularly luxurious bath. The staff was fantastic - everyone we spoke with was friendly and helpful. We were also spoiled with champagne and dessert for our special night. A few things to be aware of - the beach and gold club are a shuttle ride or a bit of a walk away from the rooms. We'd intended to walk but it was hotter than I thought it would be and we lazily waited for the shuttles which run every half hour. Also, we used the Bermuda buses but found that service to the resort area didn't follow the schedule too well, so if you're in a hurry a cab is a better(though more expensive) option. The location is reasonably close to both Hamilton and St. George, so there were plenty of options for dining and other activities. Overall, it was a wonderful vacation and we look forward to our next visit!