Omni Tucson National Resort

Omni has many nice hotels but I’m sorry to say that this hotel needs to address issues of strong mildew smells in its rooms — or at least the room we stayed in. Even our clothes smelled upon returning home.

Everything at this resort exceeded my expectations. Beginning with check in, Juan was super friendly and helpful and made us feel like we were the most important part of his day. He ensured we knew were everything was and instructed Omar to show us to our suite, then we had a quick bite upon arrival, and our server Erica was amazing as well. This was our first stay at an Omni property, and staff went above and beyond!! Perfect stay!!

Very appealing resort complex with extremely spacious and comfortable room. Catering service for the event I participated was very nice as well.

Hotel had a good resort ambience and probably better suited for that type of experience. However, for 100+ people at a 5-day conference, took it from a 10 to a 7. The only good restaurant (mid-upscale to Bob's truly upscale) left Bob's Steakhouse the only choice. The Legends restaurant was very small and extremely noisy. While the food at Bob's was above average but not on the scale of a Flemings or Capital Grill, the prices were exorbitant. That's not to say the food was not good and the service was excellent . . . . very friendly but just right amount of attention. But the options without a car which many of us did not have, this was disappointing. But with two golf courses and a planned holiday or vacation, a very good spot.

The resort looks old, the room smells like dogs pee mixed with smoke, it hurts your nose. The beds and room were worse than a regular holiday inn express, it was the worst resort I’ve ever been.