The Oberoi Udaivilas, Udaipur

From the moment we arrived, it was clear this was going to be a special stay — the team already knew us and had multiple lovely surprises waiting. Mr Ibrahim, the hotel manager, was fantastic throughout our stay, always present with genuine warmth and hospitality. Simran, our concierge, went above and beyond anything we could have imagined. She coordinated with our previous stay at Rajvilas to arrange a chocolate figurine featuring pictures of our family and kids, complete with a cricket stadium since our kids are cricket fans. Who does that? It truly left us speechless. Mr Mohit, the General Manager, was superb — he upgraded us to the best room possible, which took our kids' holiday to another level entirely. Every single person we interacted with made our stay feel amazing. The culinary experience was equally memorable. Chef Ayush prepared incredible off-menu dishes for us once we'd had our fill of Indian cuisine from earlier in the trip, constantly coming up with creative new options. Chef Radhika took wonderful care of our kids' meals — they adored her soups and Indian dishes. Mr Tilak, the F&B Manager, was warm and welcoming, and made sure our room service orders were always prompt and accurate. At Asmi Spa, Piu the therapist was outstanding, with great techniques throughout the session. The DIY scrub at the end was a fun, novel touch we hadn't experienced before. Our children had such an engaging, active time here that they're already asking to come back every year. The Oberoi Udaivilas doesn't just deliver luxury — it delivers genuine care and thoughtfulness that turns a stay into lasting family memories.

Have traveled to so many places over the years, this one is definitely one of the best stays ever! The entire staff made sure our stay was comfortable. Can’t wait to be back. If you are looking for great hospitality then this is the place to be at.

“Shalu Gupta did an outstanding job. Her professionalism, attention to detail, and dedication truly stood out. Thank you for the excellent service!”

An absolutely gorgeous resort with a top notch hospitality We stayed there for 2 nights, celebrated my husband’s birthday there Overall, it was large, comfortable, and stocked with every necessary amenity. Everything was functional, well-maintained and clean. Food was so good and tasty. Front Office, F&B, Housekeeping dept assured our stay more comfortable and Trainee Shalu Gupta, she was so sweet and kind and helped us in each possible way. Would love to visit again & again❤️

Had a wonderful stay.. wonderful room amazing food and great staff.. my husband had planned this stay as a surprise and Udaivilas team executed it so well.. one of the most memorable and finest experience..