The Oberoi Udaivilas, Udaipur

Amazing walkthrough given to us by Mr. Jayvir...Very hospitable staff

My Parents stay at The Oberoi Udaivilas was truly unforgettable, and for them, who were celebrating their 50th wedding anniversary, it became one of those experiences they will remember and talk about for years. This is my fathers heartfealt note to the people who made their stay extra special. "The property itself is, of course, stunning. The architecture, the gardens, the lake views, the beautiful swimming pools, the peaceful surroundings and the lovely boat ride all make Udaivilas feel very special. Everything is beautifully maintained, and there is a sense of calm and elegance throughout the resort. But what really made the experience exceptional was not just the beauty of the hotel, it was the people and the incredibly personal touches added by the staff. Right from the moment we arrived, we felt special. We were greeted by Om ji with a warm, “Aap kaise hain Nagar ji?”, and that immediately set the tone for the stay. He also took loads and loads of photographs for us. In fact, one thing we noticed throughout the resort was how naturally the staff helped us capture memories. Everyone seems to know exactly where the best photo spots are, they would make us stand at the right place, get the perfect background and click some genuinely beautiful pictures, often without us even having to ask. 😊 The team had arranged a beautiful cake for 50th anniversary, which was lovely in itself, but what touched us even more was the special cake-cutting arranged with members of the staff. The serene setting, the breathtaking view in the background and the warmth with which everyone joined the celebration made that moment incredibly special. It didn’t feel like a standard hotel arrangement; it felt genuinely personal. Throughout the stay, almost every staff member we crossed would stop, smile and ask if we were comfortable or needed anything. These may sound like small gestures, but collectively they made us feel incredibly cared for. A very special mention to Siesta Pradhan, a young intern who walked us around the palace. She was always smiling, respectful and full of energy. Ishika was wonderful at the dining table. She was extremely courteous, attentive and constantly checking whether we needed anything. Whatever we asked for, she was always happy to help and made every meal more comfortable. Shaibi from room service was another person we connected with immediately. We ended up speaking in Bengali for quite some time, and that simple conversation made the experience so much more personal. At a certain point, it genuinely started feeling less like interacting with hotel staff and more like meeting people we already knew. She told us that we reminded her of her own grandparents, and the warmth with which she interacted with us was so genuine. Wish her all the best. A very special thank you to Kunal Sethi. He was absolutely wonderful and helped coordinate a few surprises with my son. He was constantly checking whether we were comfortable, suggested some excellent food, helped with arrangements and was always approachable. More than anything, he came across as someone who genuinely cared about making the occasion special for us. Saksham at the front desk was equally helpful, always smiling, always ready to assist and always making things seem effortless. And that, for us, is what made Udaivilas exceptional. Luxury hotels can have beautiful rooms, grand architecture, wonderful pools, amazing food and stunning locations and Udaivilas certainly has all of these. But what separates a truly memorable hotel from a beautiful hotel is how it makes you feel." My parents came back incredibly happy. Even now, they continue to talk about the people they met, the way they were treated, the photographs everyone took for them, the anniversary celebration, the boat ride, the beautiful pools, the views and all the little conversations they had during the stay. For us, this was not just a hotel stay. It became a beautiful memory associated with a very important milestone in my parents’ lives. Thanks for the complementry upgrade and lods of complementry stuff you offered to make my parents feel special. Thank you to the entire team at The Oberoi Udaivilas for making their 50th anniversary so memorable. You did not simply provide excellent hospitality, you made my parents feel genuinely special. We will remember this experience for a very, very long time.

I had the opportunity to stay at The Oberoi Udaivilas, Udaipur for a business trip. I have to say the property is outstanding, service is impeccable the staff cannot do enough to make your stay more comfortable. Delicious food and drink. The evening entertainment was great giving you a real flavour of Udaipur culture. I highly recommend this hotel. I didn't want to leave!

An Unforgettable Stay at The Oberoi Udaivilas! Our three night stay at The Oberoi Udaivilas was truly one of a kind. The property is spectacular, but what made our experience unforgettable was the exceptional personal service from the entire team From the moment we arrived until our departure, every detail was taken care of with warmth and genuine care. The fact that the staff knew us by our first and last names, remembered our preferences and were always ready to assist made us feel less like guests and more like family. A special thank you to - Ibrahim, the Hotel Manager; Sara, Somya and Hardik from F&B; Deven at the Front Desk; Anjali from Housekeeping; Chefs Zaki and Shreyas; Monalisha at the Spa; and Om Narayan from Security. Each of you added something special to our stay And while we’ve named a few, our appreciation extends to the entire Udaivilas team, Everyone, across every department, was warm, attentive and incredibly professional From the welcome to the farewell, everything was absolutely fantastic Amazing, amazing stay — hands down, an experience we will remember for a very long time.

The most beautiful location! The architecture history and the atmosphere all exceeded our expectations. Each and every staff was attentive and addressed all our needs. In the dining area, Hirsh was exceptional. He helped choose the perfect cuisine to meet our needs and taste. Suraj was always available and kept our coffee filled! Mr. Abraham was so quick to address any questions and very courteous and patient. Looking forward to visiting again with my family.