The Oberoi Udaivilas, Udaipur

Hi Oberoi Team, It was my anniversary and I booked dinner at your restaurant Mewar by Vineet. While I called in to book table for 3 (couple and 2 year old toddler) I clearly mentioned my purpose of dinner and asked if you can arrange for my drop at lake palace also if it is chargeable. Reply from oberoi reservation team was- yes they can arrange my drop by boat only till 10PM. After that, Taj will have to send their boat. If oberoi arranges my drop it is not chargeable. Now the dinner is over and your team had confusion which led to utter dissapointment and turned my special dinner into a substandard experience. I had no problems if u wanted me to wait at reception for longer duration but keeping me waiting at the pier with no boat arrangement and guards running to room for confirming taj to send a boat was pathetic and scary for my toddler as it was dark and bats were flying low. How do you justify such security lapse and miscommunication at your end? I called in your front office number and nobody picked up. My husabd at the same time called in Taj to send a boat and it hardly took 3 min to take us back to our hotel. I am so thankful that I did not book oberoi for stay if this dinner experience scarred my memory for lifetime. Mewar's food and cocktails were amazing. My baby enjoyed and loved every bit of it, however the vibe was cold.

Our recent family stay at The Oberoi Udaivilas was nothing short of magical. From the moment we stepped into the property, it was clear that this resort represents the absolute pinnacle of luxury, service, and ambience. What truly sets Udaivilas apart is their exceptional "last mile" effort. The staff goes above and beyond to ensure that every single detail of your stay is perfected. They took the time to understand our family's needs and went out of their way to make us feel incredibly special. They surprised us by organising a stunning, delicious cake for my son’s Birthday celebration 🎉 , and arranged an absolutely breathtaking private sunset boat ride on Lake Pichola—a memory we will cherish forever. The architecture, the serene pools, and the flawless landscaping create an atmosphere of pure royal grandeur. It truly is the perfect place to visit at any time of the year. We wish the entire team at Udaivilas all the very best. We are already looking forward to our next trip to Udaipur, and quite honestly, we will return just to experience their impeccable hospitality all over again!

Outstanding hospitality. The place is brilliantly maintained. Food was fabulous and also the experiences. Couldnt have asked for more

Just outstanding . Nothing better then this

This is a beautiful property to visit at least once. The hospitality indeed goes by the grandeur as the name. We came here celebrating a very special occasion which was duly taken care. Special mention to the whole team for making our stay a blissful one.!