The Oberoi Udaivilas, Udaipur

Our stay at The Oberoi Udaivilas was truly unforgettable and one of the finest hospitality experiences we have ever had. From the warm welcome at the jetty to the heartfelt farewell, every moment was exceptional. A special thank you to Mr. Ibrahim Magdum and the entire Udaivilas team for their kindness, professionalism, and genuine care throughout our stay. The property is simply breathtaking. With magnificent architecture, beautiful gardens, serene lakeside views, and peacocks roaming freely, every corner feels magical. What amazed us most was how the resort transforms from day to night stunning during the day and even more enchanting after sunset. Our suite felt like a private palace, complete with a beautiful private pool, elegant interiors, and impeccable attention to detail. Spending time by the pool while watching peacocks nearby created memories that we will cherish forever. Dining was outstanding throughout our stay. Whether at Chandni, Udaimahal, or through in-room dining, every meal was exceptional. The food quality, service, and attention from the chefs and restaurant teams were truly world-class. What sets Udaivilas apart is its people. Being greeted by name, the flawless housekeeping, attentive service, and countless thoughtful gestures made us feel genuinely valued. Every associate went above and beyond to make my wife’s birthday celebration incredibly special. Thank you to Mr. Ibrahim Magdum and the entire Oberoi Udaivilas family for creating memories that will stay with us for a lifetime. We look forward to returning soon.

The location and ambience of the property is amazing. You get a very positive vibe the moment you set foot on the property. Hospitality of the staff is par excellence. They make sure that no one feels neglected or left out. The fine imprint of taking care of the smallest of things leaves an everlasting mark. The room size is very good and luxurious. The semi private pool with the room was the highlight of our trip, my daughter had enjoyed the pool to the fullest. The Oberois in my opinion is the most luxurious chain, but having said that the price and the facilities that they provide is worth the spend.

One of them most comfortable & lovely stay we had making our holiday all the more happier :)

My wife and I booked The Oberoi Udaivilas to celebrate our 5th wedding anniversary while travelling with our two young children (3 years and 9 months old). It was also our family’s very first visit to Rajasthan, making this a particularly special trip for us. Before booking, I spent considerable time speaking with the Oberoi team to understand what kind of family experience we could expect. Looking back, choosing The Oberoi Udaivilas was one of the best family travel decisions we have ever made. There are luxury hotels, and then there is The Oberoi Udaivilas. The moment we arrived, we understood why this property is considered one of the finest hotels not only in India, but in the world. The beauty of the property is difficult to describe in words. The architecture, the gardens, the pools, the views, the attention to detail, and the feeling of peace throughout the resort are simply breathtaking. We were fortunate to be upgraded to a Luxury Suite with Private Pool, and it completely transformed our stay. The suite was spectacular. Every detail, from the design of the room to the private pool, the views, and even the bathrooms, was executed flawlessly. Everywhere we looked, there was beauty, elegance, and craftsmanship. One of our favourite memories was simply sitting by our private pool and watching peacocks wander through the property. Several came right up near our suite, and seeing our children’s excitement as they watched them up close was priceless. Moments like these made our stay truly unforgettable. Yet what truly sets The Oberoi Udaivilas apart is not the building. It is the people. Before recognizing individual team members, I would like to extend my deepest gratitude to Mr. Ibrahim Magdum, whose leadership and personal involvement made a remarkable difference to our stay. From the moment we arrived until the moment we departed, Mr. Magdum took a genuine interest in ensuring our family’s experience was exceptional. He personally welcomed us, checked on us throughout our stay, and was there again during our departure to ensure everything had exceeded our expectations. What impressed us most was not only his professionalism, but the sincerity of his care. He made us feel less like hotel guests and more like valued members of the Oberoi family. Every thoughtful gesture, every special touch, and every seamless interaction reflected a culture of hospitality that clearly starts from the top. The true measure of a great leader is the team he inspires, and throughout our stay it was evident that Mr. Magdum has built an extraordinary culture of hospitality. Every member of staff we encountered demonstrated the same warmth, attention to detail, and commitment to excellence. What amazed me most was that the team seemed to know what we needed before we even asked. Travelling with young children can be challenging, yet every detail had already been thought of. Everything we required was already in place. Nothing was ever missing. Every request was handled immediately, always with warmth and a smile. What truly impressed us were the countless small touches throughout our stay. The team surprised our children with thoughtful dessert plates, treats, chocolates, and little moments of joy that made them feel just as special as the adults. These gestures may seem small, but they had a huge impact on our experience. Every day seemed to bring another pleasant surprise. Whether it was the warm interactions with our children, the thoughtful amenities, or the team’s genuine desire to make our stay memorable, we constantly felt cared for. One of the most touching moments came at the end of our stay when the housekeeping team presented us with a thoughtful keepsake to remember our visit. It was completely unexpected and perfectly reflected the warmth, generosity, and genuine care that define The Oberoi Udaivilas. Another gesture that perfectly reflected the Oberoi philosophy was their flexibility on departure day. Travelling with a 3-year-old and a 9-month-old can make check-out days stressful, yet the team graciously offered us a late checkout and encouraged us to leave whenever it was comfortable for our family. It allowed us to enjoy our final day without feeling rushed and meant more to us than they probably realize. This was not simply excellent service. This was hospitality at the highest possible level. A special thank you to the incredible team members who made our stay so memorable: Dharmendra (Jetty Team) – First impressions matter, and Dharmendra provided the perfect welcome. His warm smile, professionalism, and assistance with our luggage helped begin our Oberoi journey on a wonderful note. Ansh (Concierge) – From the moment we arrived at the jetty, Ansh took exceptional care of us. He welcomed us warmly, introduced us to the property, handled all formalities seamlessly, and ensured everything was arranged perfectly for our stay. Manish (Housekeeping) – Always smiling, always eager to help, and always quick to respond. Nothing was ever too much trouble. His positivity and willingness to assist perfectly reflected the culture of service throughout the hotel. Chef Vineet – What an extraordinary chef. Every meal was exceptional. Beyond the food itself, what impressed us most was his genuine care. He personally checked on us, ensured everything met our expectations, and even offered to prepare special dishes for our children that were not on the menu. His passion and hospitality elevated the dining experience to another level. Runish (Mewar Restaurant) – Outstanding service during dinner. Friendly, attentive, positive, and genuinely passionate about guest experience. He made our dining experience truly memorable. Ishika and Priyansha (Surya Mahal) – Both were incredibly warm, friendly, and wonderful with our children. They interacted with them so naturally and lovingly, allowing us to relax and enjoy breakfast while feeling completely comfortable. Watching them engage with our children so genuinely was heartwarming. Zehra (Front Desk) – Thank you for making our departure smooth and effortless and for assisting us so graciously during checkout. Luxury is often defined by beautiful rooms, expensive furnishings, and impressive architecture. The Oberoi Udaivilas taught us that true luxury is not just what you see—it is how a hotel makes you feel. As we celebrated our 5th wedding anniversary and our family’s first visit to Rajasthan, The Oberoi Udaivilas gave us memories that we will cherish for a lifetime. For two days, it felt as though we were living in a dream. Thank you to Mr. Ibrahim Magdum and the entire Oberoi Udaivilas family for creating an experience we will never forget. Without question, this is the finest hotel experience we have ever had. Many hotels offer luxury. Very few create memories. The Oberoi Udaivilas does both. We cannot wait to return.

“My solo birthday escape to the The Oberoi Udaivilas was nothing short of extraordinary. From the moment I arrived, I was enveloped in warmth, grace, and genuine hospitality. Every time I stepped into the lobby driveway, the security team welcomed me with such warmth and enthusiasm that I felt truly at home. The celebrations were filled with thoughtful surprises—multiple cakes, heartfelt birthday wishes, and handwritten messages that made my special day even more memorable. A special mention to Victoria for creating the most beautiful DIY tiara especially for me. It was such a personal and touching gesture that perfectly captured the essence of this stay. The spa experience was absolutely divine—a haven of tranquility and indulgence that left me feeling completely rejuvenated and pampered. Every member of the team went above and beyond to make me feel celebrated, cherished, and incredibly special. This wasn’t just a birthday trip; it was a beautiful celebration of self-love, gratitude, and creating unforgettable memories with myself. Thank you, Udaivilas, for turning my solo birthday into a magical experience that I will treasure forever.” ✨🎂👑