Grand Hyatt Vail

Receptionist placed us in a room right above a wedding reception that shook our room until 1030. The overall condition of the hotel has deteriorated quite a bit in recent years.

When you're in Vail, book your stay at the Grand Hyatt! The staff is exceptional, the food is great, the hotel is beautiful and the free shuttle is perfect for going between the hotel and the village.

Outrageous daily $62 valet parking fee & daily $60 resort fee for nothing!! If you can abide those, the hotel itself is lovely, & Director of Operations Michael S is very customer-centered & responsive to guest requests. He made our stay wonderful aside from the junk fees above. Just prior to this stay, I stayed at the Park Hyatt Beaver Creek, but the Grand Hyatt Vail is my favorite even though it's allegedly a lower hotel brand. GHV is surrounded by lush foliage, beautiful trees, & picturesque timbered mountains. The internal color scheme is earth-toned, peaceful, & in harmony with the natural setting -- just lovely. Our 3rd floor "mountain view" room had a nice quiet balcony for sitting above the creek just outside although most of the mountains were blocked by tall trees. However, all this nature comes at a cost: the hotel needs to do something about the bugs on the balcony who sworm on you & want to come inside your room whenever you open the balcony door, & you find them on the inside of your windows & on the white sinks in the bathroom on the other side of the bedroom. I observed a housekeeper batting away a web on the balcony ceiling, but they need to use some kind of chemical spray to keep them away as they are a persistent nuisance. Note that GHV is not located in Vail Village which is about a 15 minute free Hyatt shuttle away. The shuttle is not as inconvenient as it sounds as it runs every 20 minutes & provides more striking g moutain views enroute. We loved the hotel & Michael, but hated the fees & bugs.

We loved our trip to Vail and our stay at the Grand Hyatt Vail! From the front desk to the valets, everyone we encountered greeted us with a smile and excellent customer service. The hotel is beautiful. It is situated on a creek, with the pool and hot tub overlooking the scenery. There is a walking path along the creek for hiking or biking. The rooms are very clean and beautifully appointed. There is transportation provided by the hotel into nearby, gorgeous Vail Village. We enjoyed our dining experience at the hotel and found lots of restaurant options in the nearby village too. The hotel is located within an hour or so of mountain towns and attractions, such as the Georgetown Loop Railroad, mountain gondola rides and Breckenridge. We had a wonderful time on day trips during our stay, and a relaxing experience at the Grand Hyatt.

The Hyatt is a beautiful spot in West Vail, that provides all kinds of amenities for a weekend getaway or a big celebration. There are good food options, a beautiful terrace with a nice pool and hot tub. The staff were so accommodating and friendly, including the front desk, food service, valet/bell men and the event planner. There is a hotel shuttle that continually runs and will take you to Lion's Head and the main village. We were there for our daughter's wedding. It was an 8 minute walk to the wedding venue (Donovan Pavilion). We felt so happy to have stayed at the Hyatt.