The Sebastian, Vail

Great Staff, amenities are excellent. The spa is comfortable with top-notch services, and the location in Vail Village is prime. Additionally, Base Camp Ski Shop (steps from the gondola) at the mountain's base, which offers free ski & boot storage, is a plus!!   Stayed at The Sebastian multiple times and it's always top notch!!

Phenomenal location, wonderful staff, 5 stars all the way. From the moment you arrive you know you made the right choice…

I recently was asked to join a client appreciation trip for which this property was booked for me and the entire group. Although the hotel is very well located within the Vail resort, I found my room to be adequate however tired and in need of updating. Functionally, the room was not in proper working order as my hot water never worked properly for my 3-night stay after kindly asking for this issue to be fixed. Many of the other guests in my group had the same issue and some even took showers in other guests' rooms where their hot water was working property. Additionally, the wifi never worked for me and others I was there with. On a positive note, the staff was very friendly however seemingly never could get the issues I had resolved. Since I was a client of the group that booked the hotel, I did not have to pay for the room however I travel extensively, and a property owner in a neighboring resort and therefore could never recommend to a friend to stay at this property.

This is a great property in the village center. Great rooms and apartments. Fabulous staff. This was our 26th year at the Sebastian. We would recommend.

Have seen a number of reviews about how poor the service was, how the place is looking rundown, and other negative comments. Not our experience! We found the staff to be very helpful. Our stay was in a Plaza King room and it was in great shape. As we were there to ski, my wife and I love the Base Camp and the service provided there. It is so nice to walk over and have your gear right at the base of the gondola and to have warm boots ready for the slopes. This was our second visit to the Sebastian, previously we had a condo. Staying in the hotel side, we had breakfast in the lower level room which would have been a rather pricey additional expense, $25- $30 per person, but was included in our room rate. The desk clerk did mention that breakfast is NOT always included so watch how you book your reservation! If I could knock a 1/2 star off, it would be that their website isn't clear about what's included in your reservation and that some things, like the DVD player, were not in the room as listed on the web page. Sadly, this has not been a great snow year in Colorado in general but the skiing held up and we managed a few days of good turns on the mountain.