Sonnenalp Hotel

They are uncooperative and completely inflexible when dealing with guests. They put their own parochial interests ahead of establishing enduring relationships with guests. I suggest people consider other options.

Fantastic facilities. Beautiful comfortable rooms, super helpful staff. Ski concierge with ski storage adjacent to the slopes. Fresh cookies in the evening. Great location in Vail village.

Hotel and staff great Very friendly I have stayed a 121 nights at the Sonnenalp over the years

We had a wonderful stay and would absolutely return. The location is fantastic — so close to Vail Village, and the complimentary bus service made getting around incredibly easy. We especially loved the spa and the complimentary tea service, which was such a nice touch. The front desk associate who checked us in was very kind and welcoming, and the concierge was extremely helpful and friendly, which made our arrival and stay feel very smooth and stress-free. A few small notes about the room: even though it was very cold outside, the room stayed quite warm at night and we ended up sleeping with the door cracked every evening. The vanity plug-in mirror in our room didn’t work, and on the first night we placed the “no maid service” sign on the door, but housekeeping still entered and cleaned the room while we were out. Dining and service were overall great. At Bully Ranch, the hostess wasn’t the friendliest, but our server was wonderful and made up for it. The staff at The King’s Club were fantastic — our waitress was from Costa Rica and was absolutely lovely. The German mulled hot wine was delicious, and her recommendation of the Tequila Mockingbird was excellent. I was hoping for a true chai latte, but the one at Trefe Café tasted more like warm milk with cinnamon rather than a traditional chai. On the positive side, the valet and room service staff were amazing, and the spa team was incredibly kind and welcoming — they truly made the experience special. Overall, a beautiful hotel with great amenities, a perfect location, and mostly excellent service. Just a few small details to improve, but we had a very enjoyable stay.

Wonderful family atmosphere, fireplace in the room, tremendous service. Centrally located but does have most modern features. Steps from Coveted Bridge. Spa was small, but nice.