Grand Hotel Excelsior

We stayed for 4 nights (room 516) and what a pleasure it was to stay at this hotel.All staff were friendly , welcoming and efficient. Breakfast was great ( only the orange juice wasn’t to our taste) with a fantastic choice of both hot and cold food..Our room was well furnished with a very comfy bed and was spotlessly clean. Service in the lounge was excellent ….prompt and courteous. Will undoubtedly return😁

Just returned from a 4 day break at the Grand Excelsior hotel. We had a fantastic time celebrating a friends 60th. The staff are fantastic and went over and above. Everyone was helpful, curteous and very polite, but have to make a big shout out to Jordan who was always there to help, give directions, recommendations and ensure everything was just perfect - even down to ensuring ice buckets and flutes were waiting in rooms after a busy day in valetta sight seeing. Also a huge thank you and shout out to Janet for arranging a wonderful upgrade and invite to the drinks in the exec lounge. The breakfast was fantastic, rooms were large, clean and very comfy bed. The reception and entrance was breathtaking and palatial. We had read reviews where people had described decor as tired, we did not see that and thought the decor and furnishings blended pefectly in the grand hotel. We want to express our thanks to Norbert (although I must question his choice football team ;) and all the fantastic staff at this lovely hotel. We will be back for sure.

We had an amazing weekend here recently. We had booked a twin room but was informed by the travel agent that this was no longer available. On arrival at the hotel they said that no problem & arranged for another bed to be made up along with the King that was already there. The staff were all so helpful & friendly, nothing was too much trouble. 3 out of 4 mornings we sat by the window looking over the fabulous harbour towards Sliema. The location is great & if you don’t want to walk, there is a regular transfer into Valletta. It was all helped by the lovely warm weather

If venturing to Valleta this is a must stop Hotel. The facilities and accommodation are perfect. All who work there make for a special holiday. Try.

The Employees of this establishment that we have crossed paths with are amazing! Definately have amazing P.R skills and handled everything absolutely well. I hope I am spelling their names accurate (if not, I apologize). Our first encounter was with Efren. He welcomed us with a warm smile and attended to us divinely. Front Desk was excellent and helpful with check-in. Then there was Ibrahim who is such a wonderful soul. Very charismatic. At the ceremony, there was Thawfeer and all the rest or employees that waited on us and served us with utmost dignity for the two nights at the ballroom. Very attentive. A round of applause to all of you. To the Housekeeping Service and the Room Service crew. You guys are awesome! Quick with everything. Then, As our time came to an end, There was Romeo, He handled all our luggage delicately and bid us farewell, but then I forgot something and had to return. He was at the concierge desk and helped me promptly and I am so thankful to him. It was a bag with our souvenirs that I forgot. (A mom of two active toddlers, sometimes mom brain kicks in and I forget things). All in all, I just want to say a huge thank you to everyone at Hotel Excelsior. The entire staff, You all were great. You guys made us feel welcomed. All of you deserve 5 stars for your services in every way. It was our first time there and it definately won’t be our last. Until then, cheers! Xoxo