Grand Hotel Excelsior

This has been my second visit and as previously it did not disappoint. We had an amazing deluxe Seaview room which had stunning views of Manoel island and the harbour and marina. We stayed half board which included buffet breakfast and evening meal buffet which both had a vast array of food to accommodate all tastes and diets. The housekeeping service cleaned daily and also had an evening service to top up tea and coffee etc My favourite touch is the mini chocolates left in the room every evening. The hotel is a 10 minute walk to Valletta which is quite a steep walk and steps from the hotel, they provide a bus service for guests also to and from Valletta. There is a gym, pools and Spa on site plus outdoor pool which I didn't use this stay, but did many times on my previous stay. The reception staff were welcoming and very helpful with any issues or questions we had regardless of how busy they were. I can't fault the hotel and service during our stay. I will be back again soon. Thank you you are all amazing.

We had not intended on staying at this hotel. We had an issue at the hotel we were staying at within Valletta, so we did a quick search for alternatives. From the moment I rang them up to check availability, they were fantastic. The room was huge, fantastic amenities, lovely large bathroom. We had turn down service each night. We had food in the resteraunt, and it was competitively priced with places in Valletta, the food was lovely - was one of the best burgers i had have in years. The cocktails here were a little pricey, but the quality was superb. The only negative was guests no longer appear to have access to the Spa section, as its privately ran now. The hotel pool and whirlpool were meant to be heated but they were cold (they are indoors - they have a huge outdoor pool which i imagine in the summer is fantastic). If budget allowed, I would not hesitate in staying here again. As we booked it so last minute i think we had a really good deal.

First impressions were good. Grand entrance, attractive reception area, bar with good views over the bay. Only one staff member on reception so a longer wait than is appropriate for a 5* hotel. Room large and comfortable, but quite dated.. Furniture clearly well used but beds clean and comfortable. Disappointing bathroom - very dated, shower curtain rail had a very unattractive build up of limescale and overall appearance was somewhat grubby. Toilet did not flush properly which we reported (to guest relations, the guy on reception was still alone and busy) but this was resolved whilst we were out at dinner. Restaurants have good views, but breakfast room is very tourist-grade, busy, queues, average quality food in a buffet restaurant but poor fruit juices (more orange squash than juice). Staff service best described as sloppy. Maybe some of this is due to the Christmas and New Year high level of occupancy? Good location for accessing the city (a few minutes walk). Overall we enjoyed our stay but we felt it didn’t live up to its 5* grading.

We have stayed at the Excelsior Malta many times. This time we decided to go during Christmas and at the same time to celebrate our anniversary. The hotel and our room were beautifully decorated for the occasion. Staff was very friendly, food was excellent and we will definitely return!

I booked a return visit to this hotel as a surprise trip to celebrate my husbands birthday. From check in and throughout our stay all the staff we met were friendly and helpful. Our room was spacious and very comfortable, and was cleaned well each day. Breakfast was good and plenty of choices available. Orange juice wasn't to our liking but think fresh orange juice can be provided on request. We visited thd bar and lounge area on a few occasions for coffee and cake on the first day, then for post dinner coffees and brandy on a few evenings. Again staff friendly and efficient with bar orders. Thanks to Janet for arranging wine and cake to celebrate my husband's birthday. This was really appreciated. Another lovely stay at The Excelsior, we hope to visit again in the future.