Grand Hotel Excelsior

We stayed in The Grand Excelsior mid October. Mostly the stay was good. The location ideal for checking out Valletta - short walk up a hill and your there, hotel offers a handy shuttle for those unable to climb steps - hill - nice touch, The Bus Station nearby giving very cheap reliable access to Malta ! The Hotel in general was very good however not 5 star in my experience ( consider very well traveled) You need to use lifts regularly due to its design shouldn’t be a problem however on 3 occasions the lift doors closed on me which first time shook me up im 68 older folk beed to be aware when using lifts !!- I reported this to Reception it appears there are NO safety sensors to stop this which I find very poor as it’s a legal requirement - I intend to follow up. For a 5 star very surprised now coffee / pod machine ( there is kettle etc available) I’ve recently stayed in 3 star coffee pods available- On a plus side - the breakfast is outstanding worth the money Rooms good standard but lacking in modern facilities such as phone chargers - be aware the plug points are 240v British plugs Great location - staff very polite willing to help Would I consider coming back - yes ! Though the lift situation needs resolving as a matter of urgency!! Hope this review helps other travellers

Location is fabulous , we love this hotel as we prefer to stay in Valetta , having the large pool and a few restaurents is a bonus with wonderful views . The bedrooms are large and spacious with lovely balconies. The breakfast is fabulous with loads of choice .

Amazing hotel. Wonderful breakfast. Very clean room and comfortable beds. Staff in all areas were very friendly and helpful, especially young James concierge. Would love to return back

Firstly we drove up to the hotel and thought it was very grand looking. We were welcomed with a complimentary drink which was lovely. The rooms were very spacious with everything you needed. At 5pm the maid was knocking your door to do a "turn down bed" service. We often turned this down as we felt it was far too early and we were getting ready to go out for the evening. Tea/coffee is complimentary in the room, as is two bottles of water everyday. The bar and breakfast area had fantastic views overlooking the bay. Breakfast was plentiful with lots of choice but it did get busy around 9am. The bathing area by the sea could do with an update, maybe using artificial grass for the floor rather than what looks like hard-core. The sunbeds were really uncomfortable with a bar across that hits the bottom of your back. We stayed for a week but was surprised to find the outside resturant and two of the little bars had packed up and closed towards the end of our week which was disappointing. A staff member said it was because the hotel was closing soon to be refurbished. But we understood this to be in February 2027. The umbrellas around the pool were not allowed to be used if there was a breeze as they weren't secured enough to stay in the ground. This was not good as it was quite hot and there was no other shade as the shaded area had been dismantled and taken down whilst we were there too. The 80 steps to/from the hotel can be quite challenging but the hotel do offer a shuttle service to the top and back if needed. Valletta town is lovely and only a 10 minute walk away from the hotel. We could not fault the staff, they all did a brilliant job with a smile. Overall we had a lovely stay and would return to the hotel. We look forward to seeing it being tranformed although we hope it won't be too modern as we quite liked the traditional charm. Thank you for a lovely stay!

We have been coming to The Excelsior for approximately 15 years, by far the best stay, some improvements, staff very friendly, hygiene of the hotel was of a high standard. We both had a wonderful time. Thank you.