Grand Hotel Excelsior

Fabulous older style hotel in a great part of town - only a 5 minute walk up to Valletta or the courtesy bus if you want. We loved the personal pick up at the airport We were there on a had board basis - breakfast and dinner were good with plenty choices. Drinks were a reasonable price. Would definitely go there again.

I had a very enjoyable stay at this hotel. The staff were extremely friendly and welcoming, especially the housekeeping team and the restaurant staff, who always made an effort to ensure everything was just right. Breakfast was good with plenty of choice, and most of the team were very attentive. On a couple of mornings some of the more senior restaurant staff seemed a little less welcoming, but this didn’t take away from the overall positive experience. The location is excellent—only about a 10-minute walk to the centre of Valletta, making it perfect for exploring the city while still enjoying a quieter setting. The hotel itself has a lovely old charm and character, with a slightly classic, cruise-ship feel to its design. It may not be ultra-modern, but that traditional style gives it a unique atmosphere that adds to the overall experience. Overall, a wonderful stay with great service, plenty of character, and a fantastic location. I would happily stay again.

Whist this is listed as five star, it is not and I’m at a loss to know how they maintain the rating? What I feel is really important to note is that every member of staff I’ve come in to contact with has been lovely. It’s pretty true to say that my experience suggests everyone appears to be trying their best. Some of the waiting staff at breakfast aren’t particularly efficient, but those leading them are trying their best and certainly appear to be keeping on top of things. Well done. The hotel Is very clean but it’s extremely tired. The outside is in serious need of a facelift, it’s dirty and an indicator perhaps of what you’re going to find inside. Whilst the entrance is grand everything else is way under par. I haven’t seen a piece of furniture that isn’t old, chipped, frayed or worn out. It’s really bad. I’m paying a lot for a superior delux sea view and there’s nothing superior or deluxe about this room. Im only here a few nights and wouldn’t ask to move as I doubt there’s anything better and what are the team going to do? The issue? the owners aren’t interested. This is years overdue and will cost millions. Many millions. If you want five star look to the Phoenicia at the top of the hill. It’s immaculate, what a five star hotel should look like. As a base this place is fine. That it’s clean hasn’t spoiled things. Had it not been I’d have never unpacked. This needs a serious discussion and plans put in to place to either knock this place down or enter in to some serious investment. It’s scruffy and embarrassingly so. The owners are very lucky their team are working so hard in such a poor environment. Well done team and shame on the owners.

Beautifully situated hotel overlooking the harbour. A 15- 20 min walk into central Valletta or there is a shuttle service. Rooms are a little bit dated but are spotlessly clean and very well equipped with plenty of toiletries, water and tea / coffee which are all replenished daily. Lovely bar area and the breakfast was first class with a great range to choose from. Housekeeping was also first class including a turn down service.

We had a wonderful stay. The staff were extremely welcoming and helpful throughout our visit. Breakfast was excellent, with good quality food and a wide variety of choices. The hotel was very clean and our bedroom was a great size. The evening turndown service was a lovely touch and made the stay feel extra special. On arrival in our room, we were pleasantly surprised to find a complimentary bottle of wine and biscuits, which was a very thoughtful welcome. The location is also ideal, just a ten-minute walk from the centre of Valletta, making it easy to explore the city. We would highly recommend this hotel and would happily stay here again.