Grand Hotel Excelsior

From the time we arrived until 3 nights later when we left, we found all staff to be very helpful, friendly and kind. We enjoyed service from the pool, the breakfast, the bars and everyone was super polite and efficient. I must give special compliments to the reception staff and the concierge for their care and kindness that they welcomed us with and showed us while we were there. The rooms and facilities (including the extra large pool) were terrific, the location was wonderful and we would certainly stay there again.

Ideally situated with a great pool and facilities. No crowding or queues with all the staff attentive and efficient. Just a few minutes walk into Valletta with fantastic bars and restaurants. All very reasonably priced, roughly half of London prices and cheaper than most British towns. Coupled with a safe polite atmosphere makes it fantastic. The hotel breakfast offered a selection of every food possible!! The room was a good size and cleaned twice daily, A/C was brilliant. Courtesy bus from the hotel to town even though it was only 10 mins walk, this ran all day. Can’t fault anything, a proper 5star hotel

Great food , friendly and helpful staff. Really recommend it

Highly recommend this hotel if you are looking for high end great location with a huge pool and exquisite waterfront view. Front desk reception was wonderful, Tiki bar restaurant has outstanding food for lunch including scrumptious fish of the day. There were a few small things that would have made this stay perfect perfection, which I would expect from a high-end hotel. The rooms are a bit dated, but had a nice balcony view, the major issue was a complete lack of outlets anywhere convenient. Even one outlet next to the bed would be helpful or a charging station of some sort otherwise no point catering to business travelers. The whirlpool inside the beautiful indoor pool area was broken, but there was no signage. Finally, the staff at poolside were not very attentive. You had to actively shout (politely of course) to get anyone’s attention, at one point I had to ask three different people just to get a menu. Finally, the breakfast that was included in our room while very large was just OK. The food was a bit bland and the omelette station always had a long line. Coffee was good! Amd view is awesome. If you are looking for a hotel where you can walk to everything, keep in mind that it’s not for someone with mobility issues. There’s about 80 steps to get to the top of the hotel road, and after that it’s uphill to get into Central Valletta. We just ended up ubering there and walking back.

Beautiful hotel, Staff were friendly and welcoming from the moment we arrived. The décor of the hotel was excellent. The room was spacious and had character with a bath as well as a shower. The dining area was very well managed and the staff were attentive.