Grand Hotel Excelsior

We stayed for 3 nights and had a wonderful time. The hotel is in a great location and we loved the view from our window over the harbour - we brought binoculars and enjoyed watching all the boats. Our room was huge and very clean with everything we needed. The hotel was so thoughtful and left wine and birthday cake as I had mentioned it was my birthday on booking. All staff were friendly and helpful, there are a lot of them too so the level of service is very good. We loved the pool area and balanced being there with enjoying Valletta. The little beach area is very nice too. Waiter service from the bar made time there even more relaxed. Breakfast was good although the juices should be upgraded. Very good Maltese yogurts! We want to return after the refurbishment as this hotel is just perfect for a stay in Valletta. We would recommend it to anyone.

The hotel is slightly old fashioned in that some of the furniture is heavy, but overall everything was very comfortable and well run. We had a really good room that was a good size, kept really clean with a comfortable bed. The bathroom was also good size with a separate bath and shower. Again it was kept immaculate by housekeeping. I would praise our chamber maid Josephine, who noticed our wedding anniversary cards and made a fuss of us and scattered rose petals on the bed together a lovely message. The food in the hotel is good and in price more than comparable with outside restaurants. Overall we really enjoyed our stay at the Grand Excelsior. All the staff were attentive and did their very best to ensure good service and a happy ambiance.

Booked this hotel for my Birthday last year and just getting around to catching up with reviews. I am going again in June this year for a big birthday, and so looking forward to returning both to the hotel and beautiful Malta. The hotel was beautiful, strangely built on a hill, so when you arrive at the entrance, which is at the back of the hotel, you enter on the 6th floor. Staff were warm and friendly. I had a room on the 9th floor, which was lovely, very clean, and had lots of space. The breakfast buffet had lots of options, which was a lovely start to the day for sightseeing. Used the Spa Services a couple of times, and the treatments were great and very relaxing. Went with a friend who was on a different floor, and her room was also really good. Both of our rooms had a pool view, which also gave a bit of a sea view. We used the pool on spa days or if we got back early - the water was a lovely temperature, and the pool area was very clean. They have bar service by the pool, and there are 2 or 3 restaurants /cafes around the pool area where you can go and sit down to eat. One of them stays open until about 5 pm, so nice to grab a bottle of wine as it was closing and sit and watch the sun start to set. I would have preferred it to stay open a little later but as I said, you can order a bottle of wine and stay later The only flaw I found was that to get to and from the entrance, you climb the equivalent of about 3 flights of stone steps to get back up to the road, but it gets your extra exercise in. The hotel does offer a small mini bus which picks you up and deposits you back at the door if you want to give the steps a miss, and drops you at the Tourist Information centre at the main gate at the entrance of Valetta. However, it is only about a 5 - 8 minute walk to the main gate of Valetta, walking from the top of the steps.

Although it was a nice hotel i have given it 3 stars because of the shortcomings - we were in a superior deluxe twin with limited sea view. Good points Friendly staff Nice decor Nice pool area Nice breakfast Good shower Shuttle to the top of the hill but we waited half an our and we could walk it in 5 minutes we found out but if you have limited mobility it is useful Bad points Around the pool area all you could hear was so called music which was like a slowed down rave beat - dum, dum dum dum was all you could hear - we had to move to away from the pool to escape it . I had a word with a manager who said it was chill out music when it was the opposite , he did change it to jazz for a couple of days which was better but still with too much bass , then it changed back to dum dum dum dum again . It would be better with light classical or no music at all. The balcony light came on automatically and you couldn't turn it off , I rang reception and they said they couldn't turn it off and it would go off at 11pm which was wrong as it was still on approaching midnight . With a nice harbour view it is much better with the light off when sitting on the balcony. In addition to the above the curtains in our room 730 wouldn't stay closed so if going to bed before midnight it would be very light in the room and in the morning , luckily I had taken some pegs with me so we had to peg the curtains together - not what you expect from a 5 star hotel The hotel is badly in need of a paint The balcony is not safe to leave kids on alone due to a poor design - there is a sign to that effect on the door The plumbing was noisy in our room after flushing the toilet or running a tap Despite the annoying things above which could be easily fixed with a little effort we enjoyed our stay

Brilliant hotel , massive plus points , only thing giving a 4 is the check in . Yes we were early at 12 pm , but 40 mins to check in ( took 10 mins ) and then room ready at 3 ( fair enough) but another 20 minutes to get the room card after joining the queue again That’s it however , lovely staff, pool and pool bar great , bar in lobby nice not too expensive, breakfast was absolutely fantastic, quick service great choice, lovely room ( garden deluxe ) and impressive lobby . Great location for everything, brilliant city break with outlook over the sea , lots of steps but bus if not able . Would definitely return , please help that lovely reception team