Pan Pacific Vancouver

Stayed 3 nights here. Overall a very good stay except for a couple of hiccups. Firstly, the good. We were granted an upgraded room with a fabulous view of the harbor. The hotel is in a fantastic location, walking distance to many cafe and food options. Not too far to walk to main downtown. Near to pickups for shuttle to various attactions. Convenient to go by or a walk along the waterway towards Stanley park. A couple of hiccups. We mistakenly that all Pan Pacific hotels include complimentary breakfast for all titanium members. We later found out we were wrong. The fine prints on the GHA website is too fine. This need to be made clearer. The way we were told about this by the restaurant staff is not nice. Almost like we are trying to cheat a free meal. The service manager at the reception handled this way better, as good as he could in the situation. He agree to waive the payment. We later found out we were the ones mistaken, so on hindsight he handled it even better. The second issue was during checkout. We have indicated during booking and checking in that we are using the DS$ to offset the cost. They still ended up deducting from our card during checkout. It took them so checking and asking but finally they resolved it. So it turns out well in the end . I would still give this a 5 star. The good are really good and I would still recommend this hotel to anyone visiting vancouver .

Exceptional hotel and service. I cannot comment on the food as we did not dine here. I must say though the views are spectacular in the restaurants. Our room was beautiful. The only negative were the pillows. I am sure if I would have requested other pillows it would not have been a problem. A nice touch was we were there over my birthday and we were surprised by a knock on the door and a young lady had a beautiful chocolate cake for me. Our room view was spectacular. This hotel is about a 10 minute walk from the Sky Train which we took from the airport. From this location you have access to bus tours, sea plane tours, many restaurants and a great place to walk off those calories.

Great location right on the water. Rooms are amazing! Also loved the casual lounge up on the third floor.

My Pan Pacif hotel room was the cleanest room I have ever stayed in. This was in addition to the room and bathroom being roomy. I also thought the bed was comfortable. I had the buffet breakfast one morning and it was delicious with a lot of variety. Probably one of my favorite breakfast buffets. If you don't know, it is the most convenient hotel for the cruise port. They even deliver your luggage to the ship for you. Lots of restaurants close to the hotel in addition to the restaurants in the hotel.

We had 1 afternoon and 1 night here as we were boarding the Rocky Mountaineer train for a week trip. The Pan Pacific being a partner hotel to the train company is a great choice. Dining options surrounding this area are numerous, and none were tourist traps; all reasonable. The underground food court has numerous fast food outlets along with a convenient drug store. Our room on floor 22 was recently renovated and faced the harbour. Sleeping was very comfortable. One strange feature was the opaque glass wall of the shower separating it from the sleeping area. Lighting up the washroom, meant automatically lighting up the entire room; not great for late night washroom breaks.