Fairmont Hotel Vancouver

We stayed as a family for 4 nights. This is the fourth time we’ve stayed at a Fairmont property. (Lake Louise, Victoria, Banff, Hotel Van). Check in was a bit of a let down. There was no info provided to us- no wifi info, no parking info, no info on hours or amenities. This led us to look for our own parking which was a blunder. The amenities were slim. The bulk of the lobby floor is luxury shops with not much seating during busy times. However, if you’re looking for a hotel that has a Dior in the lobby you should definitely stay here. There is only one option for dining in this hotel which was a disappointment after staying at other properties. The restaurant did not appear kid friendly in any way. The vibe is very “old money” which I finally understand is on brand for Fairmont. We asked for a quiet room and were given a room next to the elevators and what seemed to be a family floor as there were kids crying throughout the evening. The elevators sounded like bowling balls running up and down a lane which was an annoyance in the early morning hours. We brought this up when we received a text message a few days into the stay and were offered a feeble apology with no actual solution. The derelict pool had a strange wall erected which suggested it might be under construction in the future. The wifi was very weak. We wandered to look for some of the history of the space and a staff member politely directed us to the exit by the grand stairway; the manner and tone in which it was said, conveyed to us that we were in a space we were not allowed to be in or weren’t quite fully welcome to explore the space. Staff were mostly polite but overall the amenities, room and vibe of the hotel was underwhelming. In retrospect, while the location of this hotel is central and there is a lot of interesting history tied to the building I 100% wish we had opted for a space that had better amenities, and more soundproof rooms.

We are in the midst of our stay as part of a large convention. Staff at the hotel have been so accommodating - help with early arrival, the suite is just perfect, quiet, I could go on…

Always an amazing day the staff always goes above and beyond to make your stay memorable. Notch8 is a must as the cocktails are amazing.

We stayed at the iconic Fairmont Vancouver hotel recently for 3 days and it was perfect!. Everything was superb, location was central to everything, We stayed in Fairmont Gold, which is a wonderful next level experience , the Gold lounge was inviting, comfortable and the breakfast, snacks, Tea and canapes were delicious. Our room was large with a very comfortable bed and pillows. The staff were exceptional in everyway in every department, from front desk, the housekeeping to servers to bell captain. A special shout out to Adam, the hotel manager, for service and kindness above and beyond. Fairmont is THE luxury brand par excellence and our favorite lodging chain by far. This is the place to stay when in Vancouver for all reasons.

Excellence! Everything was perfect from check in to dinner and breakfast! Rooms are elegant, spacious and beautiful! We are thinking of buying a Fairmount mattress!!!! So comfortable! We cannot wait to come back! Thank you, Fairmount!!!!