The Fairmont Hotels in Vancouver are all excellent. Every hotel employee at the waterfront we dealt with were professional, knowledgeable and hospitable. The rooms are clean and comfortable. Arc food and cocktails were what you would expect from a Fairmont and the service both times, was excellent. Night and day from our recent Hilton experience.

Couldn’t use my welcome drink. Couldn’t get the food I wanted to eat. Could not get a later check out. Valet services were not offered. I felt like I was at a days inn. I just really didn’t like this stay. Which was disappointing because last time was so memorable.

A great experience all round. Lovely harbour view room, great service, excellent restaurant, very helpful staff, an easy walk to transport, sightseeing and shops.

All staff super friendly, helpful and professional. I would like to say thank you to Bruna and Vivian in Arc restaurant. Room super clean, and view is fantastic. All perfect. Thank you 😊

Wonderful hotel in a fabulous location. The rooms were beautiful and the staff were great. The live entertainment in the bar was amazing no need to venture out. The food was very good too. There is a lovely outdoor heated swimming pool which was an added bonus. Nothing not to like about this gorgeous hotel.