Royalton Hicacos Varadero Resort & Spa

5th visit, excellent as always. Very clean resort, beautiful grounds. Rooms same as we remembered. Cleaned daily. Clean towels each day. Comfy firm bed. Good hot water. Bottled water replenished daily. Beer in fridge. Very friendly polite staff. Could not ask for nicer people. Pool is large and beautiful. Loads of seating. Beach is outstanding. Lots of seating. Drink service around pool and on beach. Even through there are shortages, they do have good food, and many choices. Lots to do, if you want to, or just lay around and relax. Internet comes and goes, but that is all over Cuba.

We had an amazing experience at Royalton Hicacos. Staff are really friendly, helpful and accommodating. Our butler Haydee was always available to answer all our questions and provide service whenever we needed her. She gave us her WhatsApp number and I would text her and get prompt responses every time. She always smiles and does her job joyfully. Thank you so much Haydee! We will definitely come back to the resort

The staff were absolutely amazing. I arrived with a broken ankle, and they immediately switched my room to a ground-floor location to make things easier for me. Every day, someone checked in to see how I was feeling and if I needed anything. On a few occasions, they even brought me ice for my foot while I was relaxing by the pool—such thoughtful service. The food was outstanding! I have a dairy allergy, and I was thrilled with the variety and quality of options available. The snack bar had excellent burgers that we often enjoyed for lunch, and the buffet was so good that we didn’t even feel the need to try the à la carte restaurants. The nightly shows were so much fun—we watched them every evening! From a rock band to a Cuban show and even a Christmas performance, the entertainment was fantastic. I also loved the daytime activities. Even with a broken ankle, it was enjoyable to watch and participate where possible—we even tried BB gun shooting one day, which was a really cool experience. The beach was very accessible, with a wheelchair available to help guests get onto the sand. I truly can’t say enough about the staff—every day we were greeted with smiles, waves, or handshakes, and you could genuinely tell how much they enjoy what they do. The rooms were beautiful and cleaned daily by our wonderful maid. Everything was spotless, and I especially loved the large tub in the bathroom. This was our first visit to a Royalton resort. We have been to Cuba seven times before, and this was by far the best resort experience we’ve had. We will absolutely be back again next year! A huge shout out to Diosdado, Ricardo, Adrian, Mercedes, Leydis, Rene, Aylin, Joanna, Iisdiel and the entire Diamond Club team for making our stay truly unforgettable!

All staff were really friendly, lovely, very welcoming and so helpful, they all deserve 5 stars each. The beach was lovely and relaxing with its own bar and no shortage of loungers or chairs. All of the bars are well stocked and provide bottled water on request. Lots of options to eat for guests without dietary restrictions and a 24hr cafe. Even had a few shops but no ATM. Lots of entertainment going on in the bar pool during the day, at night outside and in the Jazz bar if you fancy a bit of karaoke. I’ve rated 4 stars due to the following: Didn’t really cater for vegetarians/gluten intolerant guests but all other options they had a really good choice albeit the same every day. We had booked a diamond club room which was very outdated but clean. For some reason everything felt damp, bedding our clothing etc. on speaking with other guests from different parts of the resort they were experiencing the same and blamed it on the outdated air conditioning. There Is an area for Diamond guests in the main restaurant which looked really comfy but apart from one breakfast morning couldn’t get access due to it being full of non diamond guests utilising it (normal guests had white ribbon bands, diamond had blue). There was also a lot of exterior decorating going on in our particular block which was noisy and lots of loud grinding/building noises from apartments being renovated which started to get a bit annoying as we couldn’t sit on the balcony. Was it worth paying the extra for a better room and service, probably not for our experience anyway! We also noted the blue tile edges of the pools were noticeably a greenish colour so didn’t venture in. The atmosphere could have been really relaxing had it not been for the work related noises. The hotel is adult only which was a nice change for us and a lot of guests were saying they go 3 or 4 times a year for short breaks, their flights were only a few hours to get there (a bit different from the 14 it took us in total with 2 flights). I don’t think we would visit again unless the rooms had major upgrades and we could get a direct flight.

Thank You Royalton Hicacos ! ♥️ Many of You had the Chance to Meet My Son Jordan, who is a Social Butterfly ! 😀 He had a Blast with his Uncle Mike ! Everything was absolutely Wonderful ! 😊 Our Butlers Dayana & George made sure of that … If we were missing something, You got it for us & always with a Smile ! 😊 All the staff was friendly & helpful. They bent over backwards to accommodate us & honestly, couldn’t do enough for us ... Every-one was so amazing with Jordan (who has special needs) & We met people from all around the World ! Incredibly Heartwarming ♥️