Royalton Hicacos Varadero Resort & Spa

Got there around 1 and recieved a lovely welcoming cocktail. Only 4 couples waiting to check in so it wasn't to long of a wait. Introduced us to our butler and he walked us around the resort, explained a few of the different restaurants. Taken to our room which was way at the back of the resort. If you have mobility issues, this is not the resort for you. This is a very large resort. Almost all restaurants and a nice jazz bar on second floor and only way up is 3 sets of about 12 stairs each. Only two restaurants on main floor, Caribe (which is an ala carte restaurant) open for breakfast and lunch if you are diamond club and Grazie that is only open for dinner. This is a very large resort with over 400 rooms, therefore there is alot of walking to do. Also has many pools and rivers and alot of bridges leading everywhere. Kind of confusing which way to go sometimes. Entertainment in the lobby bar was very good. Would like to see more english songs mixed in with there sets. Only got to see 4 shows as other nighs the show was rained out. Shows were average, we found bar entertainment was better. When we were there only about 300 people there...could not Imagine seat availability for shows when resort is full. Would also be nice if they had an indoor theatre in case of rain out days. Same in restaurants only 9 to 12 tables in the Ala carte restaurants. We were Diamond club superior suite and the room was very modern and clean. Introduced to our maid upon room arrival and she was great, thanks Vania, she left me hand written notes every day. Did not spend any time at the pool but every time we walked by water was not clean and clear and had a green tinge to it. We spent all our time at the beach and the attendant got us chairs upon arrival. No bathrooms near the beach so that was a little turn off. Either pee in the ocean or walk all the way back to your room. Also had a great fellow (dont know his name) get us drinks from the bar on the beach. Had awesome burgers at the beach grill on the non diamond club side of the beach. Nice size burger and great taste. The TV in our room didnt work which wasn't a biggie, they replaced it after we complained for 2 days. TV they replaced it with worked for first half hour you were watching and then would go black, we didnt bother to get it replaced. We also had a problem with the drain in our shower which flooded our whole bathroom, we had to mention it twice before it was taken care of. Our butlers were very attentive, thank you Roberto and Randy for all you did for us.Our favorite place for breakfast was Caribe and we had the same lovely waitress Lesly everyday. She always had a beautiful smile and after 2 days, she knew exactly what we wanted each day. Lobby bar was great but at times very crowded with no available chairs. We were served ever afternoon and evening but a lovely woman named Natalia...she speaks great English and always had smiles and conversation with us. Would consider this resort again if it wasn't so pricey.

Royalton is a really good resort. Our room was spacious and had everything we needed. The beach was beautiful. We were just unlucky with the weather. We had excellent coffee and cocktails in the lobby bar, where live music was playing. The service was excellent and the staff was very friendly. We would like to extend our sincere thanks and appreciation to our butlers, Brenda and Eileen, for their outstanding work. They were attentive, kind, and always willing to help.

Our stay at the Royalton Varadero was magnificent, thanks to an exceptional staff who exceeded all expectations. The restaurant and lobby bar team, especially Reglita, Barbie, and the bartenders, provided impeccable and warm service, while Jorge, the butler in charge of guest services, was essential for his knowledge and dedication in organizing every detail. The beach, pool, and spa setting is idyllic, but it's the warmth and kindness of the staff that makes this resort a place we long to return to. Our sincerest thanks to everyone! Thank you 🙂✨ Royalton 🇨🇦♥️🇨🇺.

We came to Royalton Hicacos as a group of seven guys, and honestly, we couldn’t have asked for a better experience. From the moment we arrived, the staff made us feel genuinely welcomed — not just great service, but real warmth. It never felt forced or scripted. It felt like we were being welcomed into a place that truly cares about its guests. Everyone took the time to talk with us, check in, and make sure we were looked after from start to finish. One of the most special parts of this trip was how easy it was to connect with other international guests. The atmosphere made it effortless to meet people, share stories, laugh together, and create real connections. We met so many amazing people during our stay — people we didn’t just have fun with in the moment, but friendships we’ll genuinely keep in touch with long after this trip. The staff played a huge role in that energy, always bringing people together, recommending great spots, and making the resort feel like a big community rather than just a hotel. Every recommendation — from things to do to places to check out — was thoughtful and spot on. A heartfelt shoutout to the General Manager, Ricardo. His leadership is clearly felt throughout the resort. He took the time to connect with us personally, made sure everything was running smoothly, and set the tone for the warmth and care the entire team delivers. That kind of presence makes all the difference. We arrived as seven friends and left with unforgettable memories, new friendships, and a feeling that’s hard to put into words. Royalton Hicacos gave us more than a vacation — it gave us moments we’ll carry with us. Thank you to the entire Royalton Hicacos team. We’re already talking about coming back. ⭐️⭐️⭐️⭐️⭐️

The room was clean and spacious. The service was freindly and good. It was rather quiet since the age minimum is 18 years old. Great if you're looking for quiet 🤫 I enjoyed my stay !