Royalton Hicacos Varadero Resort & Spa

Location 5-star Atmosphere 5-star Rooms 5-star Value 5-star Cleanliness 5-star Noise level 5-star Service 5-star Amenities 5-star IMP: Exceptional team, outstanding service, par excellence.

Why is this hotel rated 5-star??? Only good thing about it is the beach, the hospitality by the staff!! Avoid the restaurants as it’s recycled food from the buffet. Just eat at the buffet and don’t waste money on the Diamond club!! Waste of $$ I would rate this hotel at best a 3-star! Rooms are horrible in terms of value and needs a major overhaul (rust everywhere and just dirty)!!

This was our 2nd time at the ROYALTON in the past 3 years. We decided to go again but was concerned that it would not be as good as the first time. We were not disappointed at all. We saw some friendly faces from the past - Hermes, the best of the best of the staff in the buffet that made sure we had everything we needed every day of our stay, as always! We also met new friendly staff as well - Diana, who was looked after our needs while there in helping us with whatever we needed. A nice smiling face every morning!

Good experience for Varadero, Cuba. Culture and food is totally different from europe. Dayana and Brenda were wonderful hosts and helped us with all the information This hotel is one of the best in Varadero

We’ve just finished our holiday in Varadero and we’re leaving with our hearts full of joy and beautiful memories. Everything was exactly what we had hoped for: unreal blue waters, sunny days, a relaxing atmosphere, and people who made us feel at home from the very first moment. We enjoyed delicious food, had fun, rested well, and truly cherished every moment spent there. A special note of gratitude goes to Daiana from the Royalton Hotel. Her professionalism, care, and positive energy made a huge difference in our vacation. She was more than a butler — she was the person who turned our stay into a truly special experience. We sincerely thank her for everything she did for us.