Royalton Hicacos Varadero Resort & Spa

We took a chance on Cuba after having taken a few years break due to supplies issues (food, drinks, etc) and we were beyond impressed and will be definitely returning! Check in was easy. Our butler Dayana was the best. We exchanged #’es on What’s App and if she didn’t find us during the day in person she would Check in on what’s app to make sure all of our needs were met…even arranging for a spa treatment on her day off!! The food was excellent, our first time trying Sea Bass…delicious!! The pizza station in the buffet definitely could use improvement as they rarely had cheese on them just very little toppings..an easy fix. We enjoyed all of the ala carte restaurants with the exception of the Italian, the food was good but on the 2 occasions we went there we had a 1hr 15min wait & a 45 min wait between the 2nd and 3 courses. Drinks were hit & miss…but during the day if sitting around the pool the waitresses made excellent drinks!!! The pools were nice, beach perfect. Rooms clean. Entertainment was VERY good! At both the lobby bar & theatre. The musicians were all too notch! Don’t forget a power converter! We were fortunate to get one from another guest to use during our stay. All in all we had a great trip and look forward to returning in the future!

A friend and I went to Royalton Hicacos Resort in Cuba Nov 20th to the 27th. It was an amazing resort. Let me back this up a bit. Arrived at the airport and we had already booked our own transportation. After waiting 1/2 a hour I asked this young man if he could help me contact the company. His name was Alfonso a security guard. He did and apparently the car was in a minor fender bender. That was resolved. We still arrived before the bus. We stayed in the Diamond Club Superior rooms. We found them well worth the money. Our cleaning lady Viannia was very thorough and always left us a towel animal. We were in room 702. We are early risers so down to the beach for the sunrises. Breathtaking. There was more than enough chairs so no need to run down to save one. I admit it could have been the time of the year. I must mention some special people that made our stay even better, their was a young waitress that did both the Seafood and Italian restaurant named Coralin, the lobby bar Diamelvis and the buffet Sonivid and of course our butler Randy. The people here are all so friendly and helpful. People always comment on the food. That’s not a high priority for me. You will never starve. If anything bring yourself a few spices, they don’t have those luxuries. Overall I would rate this a 5 star hotel. I will be returning February 21st.

Our stay would not have been the same without the butler service, especially Randy. His professionalism, attention to detail, and genuine care made a huge difference throughout our stay. He consistently went above and beyond to ensure everything was perfect. Thanks to him, our experience in Varadero was truly memorable. We will definitely be back.

If you want to go to Cuba to a resort. There is no where else better. Hands down the best place to go in Veradero. Staff, food, shows, beach, drinks, things to do are 10/10.

5th visit, excellent as always. Very clean resort, beautiful grounds. Rooms same as we remembered. Cleaned daily. Clean towels each day. Comfy firm bed. Good hot water. Bottled water replenished daily. Beer in fridge. Very friendly polite staff. Could not ask for nicer people. Pool is large and beautiful. Loads of seating. Beach is outstanding. Lots of seating. Drink service around pool and on beach. Even through there are shortages, they do have good food, and many choices. Lots to do, if you want to, or just lay around and relax. Internet comes and goes, but that is all over Cuba.