Royalton Hicacos Varadero Resort & Spa

Had a fantastic vacation with friends at the Royalton Hicacos in Varadero Cuba. The resort was very nice, food was good and received excellent service from our butler Bryan. Our friends butlers Betty and Brenda were also excellent. Even though a cold spell hit while we were there, we hade the best of it and really enjoyed ourselves. Also want to give a shout out to David and Alberto who always had a table ready for the six of us and provided excellent service. Highly recommend the resort, once flights start up again.

​I stayed for a week in February 2026. Thanks to the Diamond Club privileges, check-in was seamless and fast. The room was spacious, clean, and all electronics worked perfectly. ​The resort grounds are beautiful and well-kept. The beach is stunning with white sand and clear water. Seaweed washed up occasionally, but the staff cleaned it up promptly. A huge plus: there were always free sunbeds, and the staff even helped lay out towels. ​The food is good: tasty breakfasts (great omelets) and 5 a-la-carte restaurants for dinner. Not everything was perfect, but there's plenty of delicious food and nice live music. The 24/7 lobby bar makes decent cocktails, though they definitely don't hold back on the rum! ​The staff is incredibly friendly, and the butler service was excellent. Wi-Fi is slow but steady everywhere. The evening shows were also quite enjoyable. Highly recommended for a comfortable stay in Cuba!

We spent a week at this beautiful resort. The resort is very clean and well kept, and our room was maintained everyday with clean towels ( work of art they way it was folded). The hotel has butler service. So from the moment we arrived to our room Yainin and Bryan attended to all our needs. They were just a phone call away, present, responsive, and caring. I mentioned to Bryan that we want to celebrate my husband's birthday, and was wondering if he can do a small gesture. He surprised him by arrangement that our room be decorated by balloons and made a special reservation in one of the restaurant at the hotel. We were speechless that despite shortages Cuba is facing, everything was above our expectations. We had the best time at Royalton. The shows were very entertaining every night. Fabulous artists, singers and dancers. The staff, especially the servers at all the restaurants were kind, pleasant and super attentive. When in Cuba there are always availability of fish so we indulge on seafood, and fish for food options. Overall an amazing time in Varadero, Cuba, at Royalton Hicacos. Thank you Yainin and Bryan for 7 days of ongoing service and assistance you provided to make our vacation memorable and beautiful. We surely return soon.

Pros: - Food is delicious by Cuban standards. - On the whole, service was excellent - Rooms are in good shape with plenty hot water. - Night time entertainment was fun. A nice variety of shows. Cons: - Daytime activities feel low-energy, especially during bad weather, with fewer organized options compared to other Cuban resorts. - The advertised scuba diving was a major disappointment due to the apparent absence of dive staff and missed opportunities despite good conditions. We stayed at the hotel Jan 31 2026 to Feb 6 2026, and never once saw a member of the dive staff. Bottom Line: This is a great resort for those looking to relax, eat and drink. If you are looking for more action and activities, this might not be your resort. 7/10

We spent 2 weeks at the Royalton Hicacos, Varadero. The weather was unusually cool but the staff were warm and welcoming. We were fortunate to have 2 very good Butlers, Diana and Natalia. They were both helpful and made our stay extra special.