Royalton Hicacos Varadero Resort & Spa

Second time at the Royalton Hicacos and did not disappoint. Clean rooms, friendly staff, beautiful beach, surprisingly good food, 4 alacart restaurants, good entertainment, resort not too big which makes getting around very comfortable. Beach restaurant offers great breakfast with great views and great staff. Royalton is a 5 star resort by Cuban standards. Dayana was our butler and she was great. Always accommodating and available when needed. Will definitely return. PaulyP

We had a wonderful stay and all the staff were super great! Very friendly and welcoming. Our butler's Roberto and Randy ensured everything was top notch for our entire stay. Thanks so much to them!!! Will definitely be back!!

Fantastic stay. Staff excellent with endless food and drink choices. Special shout out to Rey the food and beverage manager, Dunia in the Caribe, and butlers Leo and Betty. Enjoyed the ala carte restaurants and the buffet. Stay out of the ice cream shop with 8 flavors daily. I couldn't. Beach is 5 star plus. We will be back. The best hotel out of five we have stayed in Varadero.

We had a wonderful experience. First, our butlers Randy and Roberto were very responsive. They were quick to help answer our questions and assist us in any way during our first trip to Cuba. They spoke English very well so it was easy to communicate. If we needed anything, they quickly got it for us. I’ve traveled to many resorts and by far, these two were the best! We also loved how fresh and clean our rooms were. The food was plentiful and varied. Everyone was helpful, even the gardeners when we had a question. They always smiled and greeted us! I loved that. It was a team effort to make us feel welcomed. The entertainment was 5star, star, star! Micheal Jackson show, which I’ve seen in many 5 star resorts was honestly the best! The opera show was incredible and the talent was comparable to the opera I saw in Vienna. Entertainment was right from breakfast to bed. Incredible! We enjoyed the Diamond club experience. Drinks at the Diamond club were a plus. The boat tour included was fabulous. We booked our own tour to see Havana with Ismary Vazquez (you can book her on Facebook) and she was professional, and so knowledgeable. We loved how she shared so much about her country. She also confirmed that this resort was lovely before we booked and she was right. Love the people of Cuba. The people, the beaches, and this resort made our trip a 10/10.

Our Butler Dayana was fantastic. She catered to all our needs with a smile Residence Manager Ricado was absolutely handsome and friendly and outgoing. Loved him.