Hotel Gritti Palace

While it has an amazing location and the restaurant staff were wonderful, however I felt a bit like I was in the original City of Merchants and was being "up sold" upon arrival with signs stating things that could be purchased in the lobby and in our rooms (5 of us traveling). I had 3 front desk people tell me about my arrangements for departure (as in here is this very helpful information, almost waiting for a tip). The evening turn down was mediocre and I don't think we didn't bother after the first night (of three). Of the front desk staff, I think only a couple of the gentlemen we dealt with had a sincere to see to our needs. (I wished I'd written down the name of the fellow that arranged our water taxi to the Lido Beach! He was the best!)

I never write reviews on here but I will make it simple - go to the gritti palace and spend some time before the trip working the concierge who are great and will help you make your trip smooth. I emailed with them for weeks before my arrival I was recognized for SPG platinum and upgraded + got breakfast gratis. Breakfast on the patio over looking the grand canal every morning is just heaven. Rooms very nice and updated for venice Highlights: Transfer: I paid 245 euros for the transfer from Marco polo airport which is insane to me but after a long flight having someone waiting for you taking your bags to private boat and taking you directly to the hotel is something my gf and I wont forget and well worth it - you can never under invest in logistics Restaurants: Listen to them - get a list and search yourself and let them help you make reservations. We loved Harrys Bar, Cips Club, Oro at the Belmond, Co Vino (super cool small little restaurant) and Da Arturo (unique experience small restaurant) Gritti Epicurean Cooking School - get to walk to the fish market and go to some local enoteca bars then cook a meal in the amazing kitchen with Franco. Expensive but well worth it a truly great experience Spa: Got the couples massage in the acqua di parma spa it was lovely and the couples room has its own shower and sauna which was great Riva Boat: Expensive but nice to get on a boat to murano and back. Can be done for less with water taxi but great experience All in all a well positioned hotel (geography wise) with amazing service and highly recommended

So, let's just get the imperfections out of the way: we had to wait quite a bit for our room, and the restaurant delayed our dinner order by an hour and got it wrong, making one of us have to order something else. You could be wondering: then why on earth would I give it a 5 star? Because they more than made up for it. It is an incredible and historic property, with unbelievable rooms, service, location, and just Venetian perfection. We could not have stayed at a better place. Having breakfast on that terrace is like nothing else. The art in the place is awe inspiring. I can't imagine staying anywhere else now when we hopefully return.

The Gritty hotel is very well located what suites me very much and I appreciated this location in Venice enormoslly. SO amazing how many streets around the hotel seems like a panopticum. Hotel quality is very good

This was our first hotel during our 2 week trip to Italy with our son and daughter-in-law, and the one against which all others were compared. The hotel is elegant and perfectly located. We were upgraded to canal view rooms and enjoyed watching the gondolas go by outside our window. The rooms were beautifully furnished and the bathroom toiletries were heavenly. We enjoyed starting each day with the amazing breakfast which is served on the terrace overlooking the Grand Canal. We arranged our transfers (from airport and to train) through the hotel, and the service was outstanding – well worth the money and much better than any of the transfers we arranged through our other hotels. While this hotel is pricey, I would recommend staying here if you can. If we return to Venice, we will definitely stay here again.