Fantastic hotel with top quality furnishings, design, view of the grand canal and location on the grand canal. The food was good, the staff friendly and the suite amazing. The only complaint is that the evening restaurant messed up our order. So while this is a 5 star hotel, I had to knock off a star for the mistake.

Loved our stay at this hotel. Can’t fault a thing. Decor, staff, service, location. Fantastic. We were upgraded to a junior suite which was unexpected but appreciated! The bed was so comfortable and the room was so well equipped. Fantastic extras including a GHD box (in every room I believe) with hairdryer, straighteners and hairspray for your use. Very nice! Good breakfast and lovely bar area as well.

Outstanding for my first visit to Venice I couldn't have chosen a better hotel, location, food, service and advice where to go. The staff made us feel so special we loved every minute.

This hotel is absolutely flawless. From arrival to departure and everything in between, it was an absolute pleasure to stay there. The location is right on the grand canal and conveniently located to lots of restaurants and museums. We had a signature grand canal suite with balconies that overlooked the canal. It was extremely spacious and beautifully decorated. There was no noise from the neighbouring rooms. The toiletries provided in the room are high quality - and there are lots of small touches which go a long way, ie the hairbrush in the toiletry kit is an *actual* brush, not one of those cheap horrible plastic ones. The shampoo and conditioner are lovely! My daughter was very impressed with the Dyson hair dryer. The mini-bar included was a nice touch as well (and let's face it, how much mini-bar food and drink are you actually going to consume when you're right in the middle of Venice?). :) The concierge service is second to none. They work via WhatsApp (or in person, if you want). As this was a quickly planned trip, I hadn't booked too many activities. With every request, it was read *immediately* and responded to or arranged within minutes! We were very sad to leave and would definitely return.

A modern hotel with charm, designed by one of the world's best designers, maintaining its 5-star status, fashion, food, and design, but becoming a home after three days of stay. Its staff is wonderful, the food and service are top-notch. The best part? Its central location yet far from all the noise. Plus, who wouldn't want to arrive at the door by boat from the Grand Canal? THANK YOU.