It felt that the furniture, mattresses, sofas of the hotel room had not been updated since at least the 1950's. Extremely uncomfortable - sheets and bedding were sub par. The toiletries were generic and base. Way too much money for the accommodations. The breakfast was fine and the service was agreeable.

We stayed here from the 9th to the 14th March. When we arrived the staff on the desk were friendly and showed us to our suit which was a maze of different buildings and stairs to get to it. Id booked a suit with 2 beds and a sofa bed with x2 bathrooms but wed been given one bed a sofabed and 1x bathroom. The suit had several locked doors which were extra rooms. I went to reception and the friendly staff turned out not to be so friendly when I told them the issues. Id booked through lastminute.com and their description of the suits was different to theres so better communication is needed. A member of staff came to the room and said she could make up the sofa bed but the bathroom she couldnt open as it was out of use. In the end they reluctantly moved us but the manager was clearly annoyed and very rude. The suit had a kitchenette but it had no utencils. No kettle or coffee machine or tea and coffee as advertised. Which lets face it, is standard in most hotels to have tea and coffee. Very basic toiletries. It was very well located to the main square. Breakfast was average. Overall ive stayed in better.

Well, first of all this place looks like a maze. Kind of two old houses connected. The room was fine at the end. Nevertheless, in the front desk they told us we had a visit to a glass factory included... well, you know where this is going, right? We had the visit but then we realized they made it to sale glass figures in that place. Visitors should be aware of this since the beginning. We felt like scammed.

1. The room was very nice, big and spacious 2. Equipped with a kitchenette but without any utensils and that is very strange, no cups, no glasses, no nothing! 3. The matress was sooo hard and uncomfortable 4. The bed was noisy and made sounds, very squeaky! 5. The terrazza was not made up in any way even thou there was a table and 4 chairs, but they were not assembled and the floor was dirty with bird poo all the time even tho they did clean every day....but obvious not this area! 6. The area where the hotel is is very near the saint Marks square......very good location 7. Very quiet even in the night and during the day also 8. The different bells chiming thruout the day and night can be annoying 9. The breakfast is very good but can be very cramped during the weekends due to many many people even thou you have to reserve a table 10. The staff is nice but needs to learn more and better english!

The location is perfect, The address we were gived it's not the real address. They should give clear instruccions with the e-mail confirmation. We went to and address which was not the good one (but it was the address I was given in the e-mail confirmation) and walk along through Venize with luggage is not easy at all. The room needs updating but is clean, big and confortable. Breakfast is very good but almost everything is sweet (but this is very italian). It was a really goog experience.