UNA Hotel Venezia

We stayed here on both weekends surrounding a cruise. Breakfast and Happy Hour staff were very friendly and helpful with gluten-free options for our family members with celiac disease (everyone was happy with the choices and no problems). The rooms were spacious with small but clean bathrooms. The beda were comfortable. The front desk staff gave us the impression they didn't like Americans (were very slow to help us but quick to help others, short/clipped answers).

Easy access from the Alilaguna fondamenta nuove stop. From the hotel, great access to the Grand Canal and other sites. Good assortment of nearby restaurants. Clean and comfortable room, helpful staff who are very knowledgeable.

We had a great stay in here but have a couple of niggles - we stayed in room 501 and wouldnt recommend it unless you are disabled which is what it is geared up to. We found the loo extremely uncomfortable - not planning to spend too much time on it ha ha - and the whole room flooded when we had a shower, so beware leaving anything on the floor and be prepared to mop up after your shower. Not enough drawers for 2 people to put their clothes away in if you are staying for more than a couple of days. However, many positives - loved the turn down and tidiness of the housekeeping. We found the gentlemen on reception to be extremely helpful and checked out our queries on google to give timings of water buses etc. Loved the idea of being able to come and get a cup of tea or coffee and nibbles in the afternoon, especially during the extremely hot weather when you are out sightseeing - to be able to walk into the cool air conditioned hotel and sit and reflect on our day over the tea/coffee etc was absolutely delightful. Great place to get a good night sleep - unlike many modern buildings in other countries which are created by breezeblock and you hear every creak and sneeze. Highly recommend and would advise many to try it.

After much research we decided on Una Venezia and were not dissapointed. coming from two other European destinations this hotel was a wonderful end to our trip. Rooms - We know all of Europe the rooms are smaller so the size was as expected.Our rooms were on the ground level close to the reception but was very quiet. Room 502 and 503 i am not certain which one, but the room closer to the reception , bathroom was very cramped and our children found it hard to squeeze into the toilet area.Apart from that, both rooms were very well appointed, nice soothing colors, updated drapery and the rooms and bathroom super clean. Sheets and bed was extremely soft and comfortable and you could also choose your pillow preference from a menu. Turn down service in the evenings.Bathrooms have all the amenities with very pleasant smelling shower products.Housekeeping did a fantastic job every single day.Rooms are modern with good AC and have all the modern and updated conveniences. Robe and slippers provided. All the ladies at the reception are super helpful and smiling and sweet as were the breakfast staff. Male reception members are a bit pompous and you feel you are bothering them with questions. The girls will give great tips about dining as well. The entire premises are clean and smell amazing with Aqua dell Elba aroma throughout the hotel ( perfume can be purchased in store in Venice and hard to find outside Italy ) Maps are provided. Easy to get to from the airport follow the hotel directions from CaD'oro and you will not get lost, if you do, plenty of help from stores on the main street which is full of delightful shopping and restaurants . Hotel is situated in quiet area, peaceful from the maddening crowd but yet close to absolutely everything. AliLaguna water taxi to the airport was a pleasant experience and easy to purchase tickets , the Fondamente Nuove stop is about a 15 minute walk from hotel and maybe 3 bridge crossings. St Marks Square is 15/20 minute walk and Rialto 7 minutes , the way we timed it. We had children and it was always a casual walk. Plenty of Gondola ride opportunities close by to hotel. The most wonderful and welcoming thing about this hotel was the refreshments all day and the lovely breakfasts with plenty of choices to keep you going . Coming back to the hotel late afternoon after a day of sightseeing to chillled Prosecco and tea sandwiches was a treat. That was a big plus which our kids enjoyed as well. Unless you are super picky, breakfasts are plentiful, with good Cappuccino and you will not leave hungry * remember to tip your waitstaff* Govt hotel taxes are imposed per person per night which can be paid by card or cash. When i walked around Venice and saw some of the other hotels i researched i was so thankful i chose Una. I hardly give 5 stars for a review, but i truly did feel that Hotel Una Venezia delivers on every aspect of comfort to guests. Book without hesitation.I cannot wait to go back.We Thank the hotel for a memorable stay.

The hotel and neighborhood are very, very quiet, which is a big deal in Venice. Otherwise, we were very disappointed. Neda, at the front desk, is friendly and helpful; the others act as if we're imposing on their time. One of the men recommended a restaurant to us but failed to mention that we'd need a reservation. It was a wasted long walk. The Rialto might be 5 minutes away if you're a sprinter; if you walk at a normal speed, plan on 10-15, and 20-30 to San Marco or the railroad station. The Ca' D'Oro vaporetto stop is very close. The breakfast is mediocre. The afternoon snack time is a nice idea, but the coffee pot was cold two days running (mentioning this to the desk did no good), and there are no instructions for how to use the espresso machine (and no one around to ask). Classical music piped into the public areas is distractingly loud and the sound is tinny. Our "classic" room is ridiculously cramped and the bathroom is almost unusable. The toilet has less knee room than the cheapest economy flight; if you're taller than I am (188cm), you won't fit. The shower is less than one square meter. The housekeeper forgot to close our window on a very hot day, thus automatically turning off the a/c, so that we returned to a very uncomfortable room. The surly man at the desk agreed to turn it back on for us. Technically the building was erected in the 14th century, but you'd never know it except that the exterior is fashionably shabby.