The hotel is nice, clean and comfortable. I read a travel blog ahead which gave me a better idea of how to make our trip more enjoyable. What I didn’t like: what seemed like endless confirmation, reminder and review emails for days before and after my stay (reserved, reminder, reminder, review request) and this was for the reservation, massages (2) and dinner and breakfast reservations, along with the check out email. The PeakFine dinner was just alright, my Crème Brûlée was nonsense on a plate and when we asked the waiter if he would be so kind as to take our picture he said he’d come back later but didn’t remember and by that time we had finished our martinis. Our dinner experience was not the calibre we expected from such a resort. The steam spas were magnificent and the pool is wonderful. We booked two overpriced massages and were very disappointed. I get a better scalp massage from my hairdresser. My husband said his sports massage was so delicate he thought what a waste of money it was. The worst massages we have had. I entered the gift shop and no one even looked up to say hello. And finally …. It was full of women on a corp. convention which made the spa like experience more like a hen party gone wild. As we flew in by helicopter and the weather changed on us we tried to reroute home through Osoyoos. We ended up staying there to wait out weather and booked at the Spirit Ridge Resort. This was fabulous. Minus the steam rooms this had better accommodations and a far better restaurant and friendlier service. Hands down we would go here over Sparkling Hills again. For friendlyness, better spa and better prices with better service and food skip Sparkling Hills and opt for Spirit Ridge!

Location - great. Rooms - dated, great for early 2000s, but it's been 20 years since then. TV might soon become a museum early LCD item. Clean enough, 8-9/10. Staff - hit and miss, seemed a little stressed, generally nice. Food - save your money, glorified yogurts, tasteless dishes, like you almost feel ashamed to pretend you're impressed, but... seriously, send some of your chefs incognito to Lake Louise for God's sake. Spas - nothing ground-breaking.

Hi Calgary zoo always one of the best zoos to go see and never stops with the little side action from the animals playing around. Great place to visit the polar bears are get and very entertaining to watch both of them. Crazy that the larges one is over 1100 pounds and the smallest one is over 900 pounds. The resent Reno’s in the zoo are very good. Highly recommended to go

Sparkling Hill does not disappoint. Another fantastic getaway! Excellent breakfast, relaxing sauna’s and steam rooms. Love the view from the infinity pool. Awesome soaker tubs in the room and comfortable beds. Great walking trails and gorgeous views.

Sadly I’m writing this review in hopes that CHANGES will happen!!! First this Was my 18 time to the resort as I use to love going here sadly it will probably be my last I had booked three nights with a girlfriend who it was her first time and definitely her last she said.our first night was beautiful besides that that two of the spas had no working hand held showers to rinse off your seat which is very unsanitary so I chose to use other spas The next day woke up to no shower caps in your room so I had to go to the front desk and ask for two not a big deal then there toilet paper use to be nice they have replaced it with very rough inexpensive paper. The Day before our stay I was contacted via email about my up coming stay and if I needed anything I called and asked for a kettle for in my room as when you stay three nights I like to be able at night to have a cup of tea in the past no problem to do that now I was told I would have to order room service or buy my tea from the Little restaurant so I brought my own kettle from home only to find out when I got there that they still had kettles if asked for them so they need inform there staff better I was upset about this but again it’s really just a small minor thing Then the fridge in our room froze our champagne and all our food and it actually exploded making a huge mess they cleaned the room and replaced our champagne and gave us charcuterie wich was fair as it was there fridge that was not working Next they rented 80 rooms to a group that was there on a conference for two nights that night the pools were full of these guests who were drinking shouting being rude it did not stop there they kept us up till 3 am that night this is a Wellness Spa not a party place I woke up to go to swim my morning laps to a dirty pool and puke 🤮 in the hall way that one of the groups partier were cleaning up we went and complained they promised it would not happen a second night at 1002 pm I was awaken by them again i jumped out of bed and went and dealt with them my self as there was no staff around to help out and no one answered the front desk so we decided that we would see if we could extend our stay for forth night as we wanted to enjoy a night so they gave us a discount on the room only to have the pool have no heat we would have never extended our stay if we had known that and when we went to complain it was like they did not know but yet there was a rooter rooter truck there since morning and returned the next day also they have updated the sitting chair in the room but NOT the beds so mine was ok but my girlfriends bed had a huge gaping whole in it she was very uncomfortable but they were sold out of room so we could not change rooms The dining was amazing and our favourite server Jesica was there every morning to take care of us we also booked my favourite salt scrub that I get every time I go there but it had gone up from $95 to $129 for a 45 min service and really it’s less then that as you are showering for about 10 minutes Even thoe I love it’s not worth the value of 129 save your money At check out we did have a meeting with the General manager she was very nice and listen to our experience she ended up giving us the fourth night free of charge which I think was ok but I feel that people need to know about this as Sparkling Hills you need to do Better Also we ate one night at the German restaurant wich use to be highlight of my stay only get reheated day old German pasta !!! And no check back till I was almost done my meal and for the server to confirm that was made fresh in the morning but reheated at night I’m Dutch and German and you do not reheat it ever it needs to be served fresh !!! Any ways I hope you can improve as I am very sad that I won’t be coming back anytime soon It would take you to contact me and offer me a complimentary night once you have fixed the above issue I wait to see if I here from you and if not I will be spending my money else where