Palazzo Victoria

We stayed 2 nights, we chose it because it was listed as a 5 star hotel, the place was ok, but definitely not a 5 star hotel. a very expensive 3 star hotel at best. Room was small, clean though, the elevator can barley fit 2 lean people! No business center, no concierge, breakfast was not bad, but limited choices. Room service will incur additional service charge of €18 per person, and the food was average at best.

Added a few days to our Venice trip and wanted a good mid range hotel - Palazzo Victoria was well priced with a great location. Very clean and well maintained, with only side windows the very dark decor meant we had one lamp on all the time, but gave a romantic feel. Breakfast had a full selction with about 10 different types of cake. Check-in very thorough with a good amount of tourist info. Would return

We were very disappointed with this hotel. It was in serious need of renovation and some TLC. Phone in room didn't work, towels were worn and gray, bath robe was shabby with hand-sewn repairs. Room service dishes down the hall sat outside for more than two days (we checked out before they were ever picked up), lobby decor was old (threadbare furniture) and dusty. Light switches in room didn't work and the only way to turn them on or off was to plug/unplug them. Internet was extremely slow, if it worked at all. Not what one would expect of a five-star hotel. On the plus side, hotel is in the heart of the historic district within walking distance to everything.

We stayed at this hotel for seven nights and had a really lovely experience. Staff, from the people working on reception, in the kitchen and dining room to the housekeeping services were very helpful and informative. Nothing was too much to ask! Reception staff assisted us by providing train timetables for us to travel to Venice and with calling for taxis to transport us to wherever needed to go. The hotel was in a very good location, within walking distance of all of the local attractions. The deluxe room that we had was very comfortable and quiet, but could do with being updated. This definitely did not detract from our stay.

Nice boutique hotel, our room was not that big but ok, bathroom was big but with a small shower. We were on the corner on the 3rd floor with a nice view outside. Breakfast was very good with a good selection. Staff friendly and service ok. Would not have a problem staying again. Close to the main areas of Verona (5 mins walk) and we walked to and from the train station (about 25mins max).