July 14, 2017 for 3 nights for 2 adults.
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Palazzo Victoria in Verona, Italy
Palazzo Victoria is a labor of love for Marcello F.M. Pigozzo, who grew up admiring how the ancient structure presides over the heart of Verona. More than a thousand years of art and history resides in its bones, from museum-worthy Roman artifacts to Renaissance paintings, and this is the inimitable element that gives the hotel its magic. Located in the ancient heart of the city of Verona, just a few steps away from the Arena and directly on Corso di Porta Borsari, one of the main streets, full of elegant shops but also delightful restaurants and cafés Palazzo Victoria is a part of the LVX collection of Preferred Hotels & Resorts. This hotel guarantees a captivating retreat to the romantic and historic Verona, Italy. Indulge at the acclaimed casual-chic Brasserie serving innovative fresh pastas that transcend the generations.
Sip a rich cappuccino under the shade of a white parasol in the quiet, verdant courtyard. Stroll Italy’s most romantic city with someone you love, or in search of something you love: Soak up 800 years of ambiance in the oldest town hall in Italy, one of the best-preserved castles in Europe. Savor a plate of Verrigni carbonara with black truffles.
Location of Palazzo Victoria
Nearest Airport: VRN
Amenities for Palazzo Victoria
- General Information
- Handicap Accessible Facilities
- Bar & Lounge
- On-Site Amenities
- In-Room Amenities
- In-Room Safes
- Mini Bar
- Complimentary WiFi
- Cultural Tours
- Business Center
- Culture & Arts
Reviews for Palazzo Victoria
My husband and I stayed at the Palazzo Victoria 4 nights from 10-14 June 2017 in room 402 and although first impressions of the hotel were good, we left with the opinion that this is definitely a 4 star hotel trying hard to be a 5 star. This was the first trip for us since a bout of illness and were really looking forward to a wonderful trip. The reception staff were lovely and very helpful but our room did not live up to expectations, with dirty floors, room not properly serviced during day and evening and the bathroom's configuration ridiculous. You had to get into the bath to turn the water on which was not an easy task because the bath was so deep and also had a wide marble lip, so you were forced to be a contortionist which is not easy especially is you suffer from a bad knee. We decided to have a drink in the hotel one afternoon as it was so hot but when a waiter was eventually found, he suggested we sat outside as it would be more convenient. We said no as it was too hot which he was not happy about. He eventually came and threw wine menus on the table. We wanted a long drink but obviously this was not on offer! He did not reappear in the next 10 minutes so we got up and left. We told the reception staff who said it would be reported to the manager but we never received and explanation or apology. In my opinion the building is beautiful and most of the staff very helpful but this hotel needs major improvement especially at the prices it charges. On a plus note, Verona and the surrounding areas are beautiful and we will visit this area again.
Lorna W - Soufriere, St. Lucia
We stayed here for three nights. The hotel is in a central location and within easy walking distance to all the beautiful sights this wonderful city has to offer. The rooms were well maintained. clean, tastefully decorated. The staff were polite friendly and helpful. The lobby is comfortable and is an ideal place to rest after coming back from a day of sightseeing. One disappointing experience was that although the bar was comfortable and quiet, it was very expensive. we had a small bottle of coke and sprite and it cost exactly 10 euros. Needless to say we drank elsewhere after that. The restaurant is very expensive also. Italy never has been the cheapest of countries though. With all the fantastic places to eat within a few minutes walk, I would give it a miss unless you have plenty of money. I gather the restaurant is trying to become recognised in the Michelin star guide. (the food did look good though) . Don't let this put you off though, as on the whole this is a very good hotel.
1soupdragon - Nottinghamshire
A beautiful hotel in a great location in Verona. Our room was spacious, well decorated and very comfortable. The hotel had a very good breakfast. But.. the staffing was not up to the same level. The employees we dealt with seemed a bit lackadaisical. As an example - when checking in we were asked to leave our passports at the desks so they could be copied. We were told we could get them in 10 minutes. 20 minutes later, when we when to collect them, the were still at the desk and only then then someone run to the office to get them copied. Suggestion to management - put a copy machine at the front desk. Or have a bellman deliver the passports to the guests in their room (assuming they get copied in 10 minutes aa promised). Second example - we called down to get a bucket of ice delivered to the room. After I was bounced around (we were finally switched to the bar) the ice never showed up. I called back about 25 minutes later, again got redirected to the bar, and found that no one had taken care of the initial request. Only after this second call did we finally get the ice delivered. Suggestion to management - when a request like this is made to the front desk - don't switch the call to another department in the hotel. Have someone at the front desk take responsibility and make sure the guest gets prompt service. These were differences that turned what should have been a great hotel experience into just an average hotel experience.
jlauer358 - Fullerton, California
Verona is one of my favorite cities in Italy. This quaint hotel is located directly in the city center and is a close walk to everywhere. It is small classy hotel, the staff was very friendly and there is a cool bar to hang out at.
Arrived 1 hour before check in time today 31 May. As our suite was not ready we had lunch in the garden. Fabulous food and service. A great start to our time in Verona. However, went back to reception to get our key - we were taken to the lift and told what floor and to turn right. No offer to take us to our room. We booked a Junior Suite - to say we are disappointed would be an understatement. I appreciate it is an old property with history but our suite is very dark - our bedroom window looks onto the drainpipe of another building and our lounge area looks down onto an uninteresting courtyard. It doesn't look like any of the rooms on the hotel website. In fact, it is all quite depressing!! I asked for another room but was told the property was full. Reception did phone and say that if there was a cancellation they would move or upgrade - not sure if they were just saying this or will move us if there is a cancellation! I don't want to appear picky but we travel extensively and stay at 5 star properties. We have just been to Venice and Florence and stayed at 2 wonderful hotels - Monaco and Grand Canal right on the Grand Canal (make sure you book a canal view) and The Helvetia & Bristol in Florence - both very memorable and enjoyable stays. I had read Trip Advisor reviews on Palazzo Victoria and was so looking forward to enjoying the ambience and hospitality - have yet to see it apart from the staff who served us at lunch. I have given 2 stars - one for location, one for the lovely lunch and service.
Rita-Marie Y - Surfers Paradise, Australia