Chateau Yering

A lovely little break which was throughly enjoyed. The staff were friendly and helpful and the hotel was captivating with old world charm. We appreciated the various lounges to relax in providing some nice areas if you’re travelling with friends.

Beautiful and expansive property with lots to explore inside and out. Immaculately cleaned and presented. Generous, friendly easy to communicate with and highly accommodating staff. Felt very private. Excellent value. Comfortable and grand.

We booked this establishment many, many, months ago for the 7,8th March 26 , as an end highlight finish to our Australia adventure, bringing our month tour to a fitting finale . Looking forward to experience the “ Chateau and Fine Dining “ This was not to be ! On Wednesday 4 March , we received an email informing us that all dining for the week had been cancelled ! We got in touch ,we were told that breakfast was still available and meals maybe available at other local establishments. Considering it was a Bank holiday long weekend it was unlikely that many other establishments would have availability. We didn’t want our last few days of our holiday, chasing around looking for an evening meal , instead of having a relaxing meal and drinks as a couple having the “ Chateau Experience “ so we cancelled our whole stay . We managed to find alternative stay , but not in the area we had planned for , as we were due to ride on the Puffin Billy ! So we wasn’t able to use the non refundable tickets ( all are non refundable) So it cost us significantly more thank you Chateau Yering , not only did you spoil , what should of been a memorable weekend. We lost the cost of the PB tickets and incurred significantly extra costs . SO IF YOU ARE CONSIDERING BOOKING THIS CHATEAU , THERE IS A CHANCE YOU GET A DIFFERENT EXPERIENCE THAN EXPECTED! And add insult to injury , we received an email requesting feedback on our recent stay ! Not professional and a terrible insult to the Australian Hospitality Industry. Go elsewhere ! Copy of email “Thank you for staying with us We would like to thank you for your recent visit to the Chateau Yering Hotel. It was truly a pleasure to serve you! Every Guest is a Valued Guest, and we were delighted to be your chosen hotel during your recent stay. We hope that the accommodations and service were to your liking, as complete satisfaction is our goal here at the Chateau Yering Hotel. Best regards and we hope to see you again soon! The Chateau Yering Hotel Staff We hope you enjoyed your stay with us. The team @Chateau Yering Hotel “

10/10 for hospitality and quality of rooms - views could not compare! Staff were incredibly helpful and so much history to explore

Don’t bother. The owners have a business model of diminishing returns - providing less makes them more money. The staff are the working wounded - the place has crippled their enthusiasm. Go to Harper and Ivy for breakfast in Yarra Glen. Chose a winery for lunch. And for dinner eat elsewhere. Comfortable , dated accommodation in need of refurbishment in restful surroundings.