Hotel Imperial Vienna
Vienna, Austria
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About the Hotel
Originally the residence of the Prince of Württemberg, the Hotel Imperial showcases the romance of 19th-century Vienna. This member of The Starwood Luxury Collection is located on the magnificent Ring Boulevard, and its interior is a wonderland of hand-carved statues and spectacular crystal chandeliers. Expressing the elegance of yesteryear, bedrooms are cocooned in silk, and breathtaking Royal Suites exude an aristocratic flair. Furthering the indulgence is Imperial Restaurant, with its feasts for the senses, and Café Imperial, immersing you in the cityâ€(TM)s beloved coffeehouse tradition.
Location
Hotel Imperial Vienna
Kaerntner Ring 16
Vienna, Austria
1015
Nearest Airport: VIE
Amenities & Services
- Concierge
- Laundry Service
- Childcare
- Room Service
Reviews for Hotel Imperial Vienna
Horrible check in, tired rooms.
Absolutely HORRIBLE check in experience in the hotel. Booked 4 rooms for my family (my wife and I, children 13,15 and our parents approx 75 y/o). Upon the check in i was told that it can not proceed because apparently the room rate is not available. My entire family was held hostage on spot and we were presented with a choice - rebook at standard rate or LEAVE. Especially rude was an employee on the shift who conducted an on job training for new employees (Aug 25, 2026, 2:30pm). Shift manager (Atilla) was polite, but did absolutely nothing. If you are looking for a customer-first attitude, 5 star service, renovated rooms, STAY AWAY from this hotel. There are far better options in Vienna. The ones which will not trick you into booking lower fares and then threaten you at the check in front of your children and senior parents. Legal steps will follow.
Curiosity678599
Heaven in Vienna
Heaven in Vienna! The most comfortable and relaxing hotel with such a heart for impeccable service. Love , Love , Love this hotel!
Ralene D
A True luxury Experience
An absolute luxury hotel with a very personalized service, from teh check in throughout our stay. The room was beautiful with all amenities that one expects in a true grand hotel.
Anna G - Badga
Historical
The staff were lovely and a lovely man checked me in. My suite was spacious and grand. Very historical, hotels like this are getting harder and harder to find. Once a phone operator hung up before I finished talking. Rooms are quite dates but atmospheric
jinmich - New York
5 Stars – A Truly Memorable Vienna Experience
My wife and I spent three wonderful nights at the Hotel Imperial and thoroughly enjoyed every aspect of our stay. From the moment we arrived, the staff were warm, welcoming, professional, and genuinely helpful. It was clear that every employee takes great pride in this magnificent hotel, which is steeped in history and elegance. Our room was superbly appointed and equipped with every comfort needed to make our stay relaxing and enjoyable. Attention to detail was evident throughout the hotel, and the housekeeping team did an outstanding job. No matter what time we returned from an evening stroll through Vienna, the turndown service had been completed with exceptional care. The Café offers a simple but well-executed menu, with fresh, high-quality food that is beautifully presented. The Lounge Bar is equally impressive, featuring an extensive wine and cocktail list, comfortable surroundings, and first-class service. Hotel Imperial is far more than just a place to stay—it is an experience in itself. If you are planning a visit to this amazing city, do yourself a favour and stay at the Imperial. You will not regret it. Our sincere thanks to everyone at the Hotel Imperial for making our stay so enjoyable and memorable.
Discover37584872270 - Noosa, Australia
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