Hotel Imperial Vienna
Vienna, Austria
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About the Hotel
Originally the residence of the Prince of Württemberg, the Hotel Imperial showcases the romance of 19th-century Vienna. This member of The Starwood Luxury Collection is located on the magnificent Ring Boulevard, and its interior is a wonderland of hand-carved statues and spectacular crystal chandeliers. Expressing the elegance of yesteryear, bedrooms are cocooned in silk, and breathtaking Royal Suites exude an aristocratic flair. Furthering the indulgence is Imperial Restaurant, with its feasts for the senses, and Café Imperial, immersing you in the cityâ€(TM)s beloved coffeehouse tradition.
Location
Hotel Imperial Vienna
Kaerntner Ring 16
Vienna, Austria
1015
Nearest Airport: VIE
Amenities & Services
- Concierge
- Laundry Service
- Childcare
- Room Service
Reviews for Hotel Imperial Vienna
Always Amazing!!!
Sublime. Always my go-to in Vienna. There is no better hotel in the city.
alghero22 - West Linn, Oregon
The Imperial Hotel Vienna
This is my favorite hotel of all time. I have traveled for over fifty years and stayed in more hotels than I can remember. The staff is stellar without exception; however my hat is off to the Concierge staff especially Vanessa, Rafael and Attila who always provide me with a five star room; concert and opera tickets and places to go which provide lifetime memories.
donnt2017 - San Francisco, California
A fairytale!
Luxury & history. Hotel Imperial is a fairy tale. Staff were incredible. Friendly, professional, and detailed. They arranged a private driver for us. The doormen and bellhops opened every car door for me. The breakfast service staff were great. The hotel rooms are gorgeous. We had at least 3 beautiful chandeliers in our room. The rooms are also modernized where appropriate. For example, the AC will get very cold if you want it to (which is my preference), and that is rare to find with historic hotels. The bathrooms were very spacious and updated. The beds were big and comfortable. The best location in Vienna, and it was not noisy by any means. We absolutely loved the hotel bar and went at least once each day. Roberto, Natasha, Alex, Gaston, Eric, Levi, Mario, and Friederike all made my husband’s birthday very special, and I could not appreciate that more. Amazing hospitality.
Departure55498622401 - Memphis, Tennessee
Great location, needs attention
We stayed for 5 nights in September and overall it was a lovely stay but we were not pleased with how our $6500 visit was handled. We are titanium elite members with Marriott, and when we showed at 1:30pm, our room was not ready, which can happen. We were instead offered a different suite ("it's available now, not the room we planned for you, but that other room has late check out at 4pm"....what?) and we were tired so we took it...not realizing it was on the mezzanine level and on the side street of the hotel. This was not how it should have been handled irregardless of the corporate event you had running while we were there. Not only no upgrade (yes, we know it's not always available) but we should have been given a different suite. Positives were the gorgeous bar with live music and the breakfast included with our room. The housekeeping staff was incredible, with different amenities left each day in our room. Great location. Concierge was useless to us. The one time we wanted to use them was to book a vineyard tour and we were told all the vineyards were closed on Sundays (they're not until later in the season, so he was misinformed and needs to know what he's doing for hotel guests). Over our 5 nights, the front desk staff barely said hello to anyone entering or leaving the hotel, staff sat outside, didn't open doors for anyone, very odd. Beautiful hotel, great location, but we did not feel we were treated as titanium elite guests.
646blakelyb
Second stay at Imperial
This was our second visit to Hotel Imperial. We love Vienna and love this particular hotel. The location is excellent, property is beautifully maintained and staff is top notch! We stayed at Hotel Imperial between Sept. 13-16. Our room was exquisite! The rooms are meticulous, clean, spacious an offer turndown service. We always returned to our room after dinner to find a chocolate on our pillow and fresh towels and water bottles. Everything about the hotel is exquisite. The breakfast offers many options - both buffet and al a carte. We had dinner one evening at the hotel and the meals, wine and service was exceptional. It was suggested by our waiter, Mladen, to try some local Austrian wine and it was exquisite. Thank you! Speaking of Mladen, we cannot praise him enough. We had the pleasure of his service on our last trip and this trip as well. Mladen goes out of his way to please the guests. He is courteous, energetic and very attentive. He even remembered us from our last trip and the kind of tea I had. Bravo! The doorman, Miroslav, is always a pleasure to greet. He is also very attentive and is always willing to assist with any directions, area attractions and events. We also have to praise the hotel for a beautiful lobby bar. We always end our evenings at the bar for a cocktail or glass of wine. The atmosphere is welcoming and cozy, drinks are excellent and staff is extremely attentive and personable. We have to also extend a thank you to the concierge team for their assistance with arranging a pair of tickets to a Mozart concert. We left the hotel for some shopping. When we returned, there were a pair of tickets waiting for us at the front desk in an envelope. They were also able to charge the tickets to our room, so no need to process any payments separately. The concierge team is always available to assist and always with a great smile on their face and warmest greetings. And we cannot end our review without mentioning Attila, the Duty Manager at the hotel. Attila is a young man full of energy, wisdom and professionalism beyond his years. Wherever we were in the hotel, be it at breakfast, in the bar, the lobby, Attila would make a point to come over and say hello and ask us if everything is satisfactory. He greets all of his guests with utmost respect and warmth and they too respond to him. He never passes by a guest without greeting them. Until the next time...
Odyssey33184136639 - Canada
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