Hotel Imperial Vienna
Vienna, Austria
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About the Hotel
Originally the residence of the Prince of Württemberg, the Hotel Imperial showcases the romance of 19th-century Vienna. This member of The Starwood Luxury Collection is located on the magnificent Ring Boulevard, and its interior is a wonderland of hand-carved statues and spectacular crystal chandeliers. Expressing the elegance of yesteryear, bedrooms are cocooned in silk, and breathtaking Royal Suites exude an aristocratic flair. Furthering the indulgence is Imperial Restaurant, with its feasts for the senses, and Café Imperial, immersing you in the cityâ€(TM)s beloved coffeehouse tradition.
Location
Hotel Imperial Vienna
Kaerntner Ring 16
Vienna, Austria
1015
Nearest Airport: VIE
Amenities & Services
- Concierge
- Laundry Service
- Childcare
- Room Service
Reviews for Hotel Imperial Vienna
Second stay at Imperial
This was our second visit to Hotel Imperial. We love Vienna and love this particular hotel. The location is excellent, property is beautifully maintained and staff is top notch! We stayed at Hotel Imperial between Sept. 13-16. Our room was exquisite! The rooms are meticulous, clean, spacious an offer turndown service. We always returned to our room after dinner to find a chocolate on our pillow and fresh towels and water bottles. Everything about the hotel is exquisite. The breakfast offers many options - both buffet and al a carte. We had dinner one evening at the hotel and the meals, wine and service was exceptional. It was suggested by our waiter, Mladen, to try some local Austrian wine and it was exquisite. Thank you! Speaking of Mladen, we cannot praise him enough. We had the pleasure of his service on our last trip and this trip as well. Mladen goes out of his way to please the guests. He is courteous, energetic and very attentive. He even remembered us from our last trip and the kind of tea I had. Bravo! The doorman, Miroslav, is always a pleasure to greet. He is also very attentive and is always willing to assist with any directions, area attractions and events. We also have to praise the hotel for a beautiful lobby bar. We always end our evenings at the bar for a cocktail or glass of wine. The atmosphere is welcoming and cozy, drinks are excellent and staff is extremely attentive and personable. We have to also extend a thank you to the concierge team for their assistance with arranging a pair of tickets to a Mozart concert. We left the hotel for some shopping. When we returned, there were a pair of tickets waiting for us at the front desk in an envelope. They were also able to charge the tickets to our room, so no need to process any payments separately. The concierge team is always available to assist and always with a great smile on their face and warmest greetings. And we cannot end our review without mentioning Attila, the Duty Manager at the hotel. Attila is a young man full of energy, wisdom and professionalism beyond his years. Wherever we were in the hotel, be it at breakfast, in the bar, the lobby, Attila would make a point to come over and say hello and ask us if everything is satisfactory. He greets all of his guests with utmost respect and warmth and they too respond to him. He never passes by a guest without greeting them. Until the next time...
Odyssey33184136639 - Canada
Not Worth the Rating
The hotel has a very Nice Facade but is not worthy of the 5 star rating. The rooms are well appointed but the air-conditioning was noisy, the control panel did not work. We had a drink in the bar, we ordered Martini's, they brought us two Vodka's with olives. But later saw the bar tender pour them out of a bottle for someone else. Breakfast is ok, but not 5 stars, the first morning we just gave room our number which is standard. The last morning, we were given a bill, when I went to ask why the bill, when it was pre-paid the waiter said just sign it (rude). Overall, a very Disappointing Stay.
Z2228RGjeffh - Oatley, Australia
A Magical and Unforgettable Stay at Hotel Imperial Vienna
Our stay at Hotel Imperial Vienna on January 25, 2025, was truly magical. The hotel is absolutely beautiful, elegant, and full of history. From the moment we arrived, the staff made us feel genuinely welcome and provided exceptional service throughout our stay. Their kindness, professionalism, and attention to detail made our experience unforgettable. We would highly recommend Hotel Imperial Vienna to anyone looking for a luxurious and memorable stay in Vienna.
Lucas O - Toronto, Canada
Not to be missed!
One of the most beautiful hotels we got to stay in during our trip to Europe in August! The location, the old world charm, the people.. everything is just perfect! We stayed in Elizabeth suite where the bath was bigger than a room in many hotel! What a beauty it was! On top of all, their cake tasting is an experience which surpasses all… there was a young gentleman (apologies for forgetting his name!) who took us through the ceremony.. it was a delight! Wish we had stayed longer here! May be next time!
Shabani K
Horrible check in, tired rooms.
Absolutely HORRIBLE check in experience in the hotel. Booked 4 rooms for my family (my wife and I, children 13,15 and our parents approx 75 y/o). Upon the check in i was told that it can not proceed because apparently the room rate is not available. My entire family was held hostage on spot and we were presented with a choice - rebook at standard rate or LEAVE. Especially rude was an employee on the shift who conducted an on job training for new employees (Aug 25, 2026, 2:30pm). Shift manager (Atilla) was polite, but did absolutely nothing. If you are looking for a customer-first attitude, 5 star service, renovated rooms, STAY AWAY from this hotel. There are far better options in Vienna. The ones which will not trick you into booking lower fares and then threaten you at the check in front of your children and senior parents. Legal steps will follow.
Curiosity678599
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