Hotel Imperial Vienna
Vienna, Austria
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About the Hotel
Originally the residence of the Prince of Württemberg, the Hotel Imperial showcases the romance of 19th-century Vienna. This member of The Starwood Luxury Collection is located on the magnificent Ring Boulevard, and its interior is a wonderland of hand-carved statues and spectacular crystal chandeliers. Expressing the elegance of yesteryear, bedrooms are cocooned in silk, and breathtaking Royal Suites exude an aristocratic flair. Furthering the indulgence is Imperial Restaurant, with its feasts for the senses, and Café Imperial, immersing you in the cityâ€(TM)s beloved coffeehouse tradition.
Location
Hotel Imperial Vienna
Kaerntner Ring 16
Vienna, Austria
1015
Nearest Airport: VIE
Features and Amenities
- Dining
- Room Service
- On-Site Amenities
- Concierge
- Laundry Service
- Family
- Babysitting
- Interests
- City
- Signature Perks
Reviews for Hotel Imperial Vienna
Beautiful hotel, but disappointing experience overall
The hotel is undeniably beautiful, with elegant design and lovely rooms, but the experience didn’t live up to five-star standards. Our room had a curtain fitting hanging off the wall, leaving plaster on the carpet that was never cleaned — clear proof housekeeping wasn’t vacuuming properly. The bathroom air vent was dirty, and despite reporting it, nothing was done. Staff were friendly and engaging, especially the excellent doormen, but the restaurant was very disappointing. Both the food and service were poor, and the way the staff handled the situation was incredibly embarrassing. It was eventually resolved, but only after considerable effort. Room service for dinner was excellent in both food quality and presentation. Again the staff member who delivered was very engaging. A hotel that looks five-star, but the service, maintenance, and attention to detail sadly don’t match. Staff friendly and helpful. We probably wouldn't stay here again on our next visit to Vienna.
Richard H
Top Hotel with history in historic Vienna.
Delightful hotel located in a prime part of the city. The whole team were exemplary. Special mention to Atilla. He embodies all that an employer would want. Credit to the Hotel Imperial and Bonvoy Marriot for their support of the apprentice scheme. Super food and Austrian wine in the restaurants. The Opus is a delight.
QTJohn - Hitchin, United Kingdom
This hotel is beyond 5 stars!!!
First of all I want to personally say thank you to Ms. Natalia Url...your explanation of the history of the hotel made all the difference!!! Literally this was a palace to begin with...no details were spared! And the Cafe Imperial serving the original Torte...hmmm... unique...and the history behind it...thank you Natalia! And don't forget the location...next to the Mozart Golden Hall and Albertina Museum. This is my first choice. Alvin Calgary, Canada
Alvin C - Canada
Nice and Quiet
We had the upgraded room. 2 levels. Awesome bathroom and towels and Frette sheets. Very quiet. Young man behind front desk was awesome about 30 from Germany. Was so helpful on dinner reservations. He was the best. Very nice and friendly. Quality of the room was superb. Very clean. Now the not good: Doorman was there but not opening door for really anyone and the big doors were not used and had to go in side door and they just watched. Not good. Bar waiter in lunge smelled like a skunk and had an attitude, not sure what was going on there. The restaurant for breakfast was very pretty! Food was fair to poor. Eggs cold and runny and the spec (bacon) was cold and hardly cooked . Pastries were very bland and uninspired. Looked good but it was not. Thank God ours was free ( they kept giving me a bill and I would never pay that much for THAT breakfast. It was our 2 worst breakfasts on a 8 day tour of Austria. Service was stuffy and the waiters had attitudes (only stuffy service we had in Austria). All in all a great hotel to use with points. I would never pay 800+ a night there.
jeffff2017 - Nashville, Tennessee
Do Not Miss Staying at Hotel Imperial!
Exceptional hotel in every respect particularly the entire staff. Best concierge desk we have ever experienced (ask for Felix). This is a historic icon hotel where the list of dignitaries and celebrities from around the world is lengthy. The property is in immaculate condition, very centrally located to all of the walkable must-things to see. Bar is stunning and the restaurant was wonderful with an awesome breakfast service. We can’t wait to go back and after 8 trips to Europe in the last 2.5 years, Vienna is our new all time favorite destination.
Y6210TKjeffreyg
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