This is a marvelous hotel. Great location, charming room, excellent bathroom with heated floors & double sinks! Andrew at the front desk is a gem. He shared all the history of the hotel. So interesting! We really enjoyed chatting with him!

Staff were very friendly & helpful, in particular Andrew on reception who gave us excellent advice regarding sights to see & where to eat. He also arranged a trip for us to the lovely Trakai Castle, which we probably wouldn't have visited without his recommendation. The Hotel was beautifully decorated, with a mix of traditional, but with some modern touches to keep it relevant. Our Room was very nice, spacious with a lovely heated bathroom floor! We only received a turn down service on one of our three nights, which was a shame. Also our maid service was a little under par on our first morning, however once we mentioned this to reception, the next day it was much improved. It was my birthday while we were there & the hotel sent some lovely macaroons from their amazing Cafe & Bakery "Poniu Laime" which is adjacent to the, which is a must to visit & a great photo opportunity! Location of the hotel is very central & within easy walking distance to all the city sights.

Very nice hotel in the centre of Vilnius. Warm comfortable rooms, refined decor which gives the impression of French elegance and sophistication - clearly the impression they want to give off. But for me, like the area of Vilnius it's in, it was all a little twee. Like walking onto a film set for a Victor Hugo novel. All looks nice, but underneath it's just a little... fake. The staff were exceptionally well-trained and very friendly. The breakfast was good - I ordered eggs benedict from the menu - maybe could have done without the cress, but was generally good. But it felt like I was having breakfast in a posh tea room. Sometimes, you just want that egg and bacon feel. The spa was rubbish frankly, the pool was tiny and cold and there is one sauna and you have to book it. We only stayed there for 20 minutes. It feels like it's been quickly added because the hotel feels it should have have a spa. But it's so disappointing that it does more damage than good. All in all, this is, in many ways, a hotel fit for a king, if that king was from Tenessee and sung rock and roll and wanted the impression of France in Lithuania. Does the hotel look and feel nice? Sure. But is this real Vilnius? Absolutely not. It was great for a romantic pre-Christmas trip with my wife and I would certainly stay again, but it's more for those who prefer the clinking of fine china over a pie and chips. 3.5

Extremely friendly and helpful staff. We were six persons and had booked 3 rooms. They upgraded all rooms from classic double rooms to deluxe rooms, and we felt like queens during our stay. Couldn't have been better!

I can’t brag enough about the wonderful stay we had here. We were greeted every time we walked through the door by Andrew, Vytis, Vytautas and staff. They were so helpful in arranging tours, restaurants and spa times. The room had everything one needs for a vacation: a safe, umbrella, refrigerator, minibar, shower with rain head, double sink, heated floor, comfortable bed, and tv. Also, a wonderful breakfast was included. One could eat the buffet plus order omelets, waffles, or crepes from the menu. The spa was by appointment and one had the pool and sauna privately for an hour. I did my swim and sauna at 7am every morning. Also, make sure you get a massage by Ercan Sōnmez. I have a bulging disc and Ercan made my pain disappear. Plus, my plane ride home was more comfortable than it was on the way here. I would give this property more stars if I could because it truly was incredible. The staff is used to celebrities, politicians and VIP staying here and I was treated like Royalty. Thank you for the marvelous stay!