An Lam Retreats

Peaceful and welcoming hotel. Away from the hustle and bustle of Ho Chi Minh City. The hotel manager and staff was very welcoming and kind. Special thanks to Tan, who made our stay so comfortable and helped us book transfers and activities when needed, as well as help us with any questions we had about the region and where amenities were in the hotel. The spa is excellent too, with high quality services. It can get a little noisy in the evening if there is a celebration but the noise stops by 11pm so it’s not bad.

First the good side: The staff are all friendly and lovely. The food is delicious. The rooms are comfortable and clean. However, for a Westerner, I'm afraid that it didn't work as a holiday destination. The buildings are all grey wooden huts that are falling to bits, and the atmosphere is depressing. It feels as if a plane crash has happened and a makeshift settlement has been cobbled together. The jungle foliage is so thick that the sun hardly ever gets a chance to shine. I can see why this might suit Asians, but it is no good for westerners looking for some winter sun. They should cut away some of the jungle foliage and at least have one place where sun-lovers can relax. At the very least they should cut the foliage away at the water's edge so that there is a view of the river from the dining room. As I say, this all might be fine for Asian visitors, but it's not any good for Westerners.

An Lam is a wonderful place. We stayed there two days with my wife in a very big nice room. We've been assigned a personal concierge that we could easily contact via whatsapp. All our questions and requests were quickly answered by Tran even after a few days after we left. The location looks far from the city but this is well managed with the free boat transfer service they are proposing. Instead of sitting in a car in the traffic jam, you comfortably sit in the boat, enjoy the fresh air and y unique point of view of Ho Chi Min. A place we can only strongly recommend.

An Lam was an amazing stay, I was on a solo adventure there for 10 days for a friend's wedding and they were very accommodating. I was assigned a personal concierge and she was more than wonderful. Local recommendations, assistance with tour bookings prior and during my stay, they helped me with payment issues I can't say enough about the customer service and how above and beyond they would go to make sure I had a great stay. They had a great variety of food selection for breakfast that never disappointed. Lots of little activities during the day for when I didn't have excursions booked. I was worried not speaking the language would be a barrier but it was no problem, they even helped me get set up with local transportation and would recommend English guides. The place was beautiful and spotless, plenty of space in the non-premium room for more than 2. The only negative thing I can think of was that they were a little distance from the city but I did not mind the boat ride, and honestly it wasn't that far. I am very excited to go back and if you can ask for Tran and she will treat you so very well. Can't say enough good things, this place is great.

A lovely hotel with beautiful rooms. Staff very friendly and helpful. Only one restaurant but a real variety of food on offer. There is some noise from other resorts which is annoying but does stop by 9pm and wasn’t every day. A minor detail, lots of mosquitoes so a mosquito net is put over the bed. Unfortunately you need to check under the net before you go to sleep as 2 nights running we found mosquitoes under the net. We did tell the staff and they then seemed more careful.