InterContinental Fiji Golf Resort & Spa

The Intercontinental was more amazing than we imagined. Flawless service, not like zombies, and the food was delish. Every request was answered with a yes and the beach was absolutely gorgeous (again better than I'd hoped) We have now moved to an island and I am missing the service and people so much! We had a pool club room, but next time would go a bit closer to the beach as we didnt use the pool or stay in the room as much as we thought we would. The cocktail hour at the club was a highlight and the afternoon tea was beautiful, a proper high tea. The fish was so fresh wherever we ate and the free water plentiful. I stocked up on pure fiji products at the spa it is so cheap! Thanks Intercon , we will be back!

A perplexing combination of 1.) a fantastic site, rightly recommended for body surfing on accessible beaches and 2.) lapses in service and quality that detracted from the stay. The rooms themselves are huge and comfortable. All have balconies and plenty of amenities. The pool area is nice, though short on lounge chairs. The sea in front of the pool and lounge chair area is dominated by a coral reef. Take the one hour free snorkel rental and explore the fish and nature! The beaches on either side of the coral are sandy and, depending on the tide and the algae, wonderful for riding the waves or just enjoying shallow, usually clear water. Virtually every hotel service, however, presented some needless challenge. The staff removed all of my belongings from my lounge chair by the pool while I was in the ocean, claiming I must have "forgotten them." A neighboring guest saw them removed and told me. It took inquiries to 4 staff members before they were "found". Not one of the meals was without a minor annoyance. Dinner tables must be "reserved" every night, and I did not get the reservation I wanted three nights in a row. There are zero options outside of the hotel. (A destination wedding got priority - understandable, but still a bummer). At each and every meal, multiple servers randomly came by the table to "take your order," which we had naively given to the first server who offered to take it. It took forever to get breakfast tea three mornings in a row. The "crab omelet" at the "upscale" ala carte breakfast restaurant contained exactly two very small strands of crab , was otherwise completely unspiced and was runny and, after I picked out the two inch-long crab strands I could find, inedible. Some of the other meals were better, but none really good, and prices for lunch and dinner are high. Housekeeping was also irregular. I had to call twice to have my dirty tea cups replaced (the housekeeper had failed to remove or replace them) and to get a bathmat towel, which disappeared after the first day and never re-appeared until I called (twice). I had also mentioned these housekeeping needs on the ipad provided in the room, allegedly interactive. This ipad request was after my first call but before my second. Neither the first call (via reception) nor the ipad work order were acted upon. The staff is so unfailingly friendly with effusive greetings -- Three different welcomers at three different stations shouted identical "Welcome Home!" greetings within two minutes of arrival before I even got to the check-in -- that it at times felt like a script rather than spontaneous love of visitors, especially when there seemed so little coordination among them aligned to customer needs e.g. the status of dining orders, housekeeping or who took my stuff from the lounge chair. None of these miscues spoiled a lovely time at the beach, but at the prices the Intercon is charging, paying more attention to the seamlessness and quality of services is a reasonable expectation.

We were guests at the Fiji Intercontinental during the second week of school holidays. There were three adults and three children, aged 11, 9 & 7. Every aspect of our stay was memorable. Our rooms, beachfront suites, were amazing, just a few steps across a lawn to the pristine beach. There was a multitude of activities for the children to participate in, which our girls did, and they thoroughly enjoyed every one of them, especially the ones which taught them about the Fijian culture. We were lucky enough to be staying at the hotel on Fiji's national day, and the children felt very lucky to be a part of the celebrations. The quality of food at he various restaurants was excellent and varied. A special thank you to Mere at Navo restaurant, who made our dining experience with the children a pleasure, and also to Marlei who was so lovely with the girls in the way he explained various aspects of Fiji's history & culture. The beach is stunning....clean, white soft sand & crystal clear water with lots of different parts of the beach to take a dip. We can't wait to go back to the Fiji Intercontinental.....the sooner , the better !!

Loved the wonderful welcoming charm, joy and friendliness of our Fijian hosts which we have met on each previous visit to Fiji. Our current stay has been great with really enjoyable food and service including starting each day with the breakfast buffet: excellent choice of delicious food especially the lolo buns!!

What a great property. The team at the Intercontinental really look after you. Plenty of options for food and drinks and with the adjacent beach you never need to leave. We joined the Fiji night in Sanasana which was great and also joined the Diwali celebration. The rooms are well laid out and spacious and facilities are good. The Kama Lounge is a nice place for a drink and to watch the sunset. We also joined the onsite cooking class and used the tour desk to book the River safari tour. The food is great and the team really look after you. Kini and the team in Sanasana were so great at breakfast and it’s worth trying the Navo restaurant too. Basically when you get here do it all. We would love to return to this beautiful part of Fiji. Two of our party played golf and enjoyed the morning on the course. The only thing missing was a bar to watch the sports, but that didn’t matter to many of us and certainly didn’t takeaway from our experience here. It’s about 45 mins - 1 hour from Nadi airport to get here depending on time of travel. We had a transfer through Rosie’s holiday which worked great.