InterContinental Fiji Golf Resort & Spa

We chose InterContinental Fiji as our wedding venue based on the strong reputation of the IHG brand and our expectation of a seamless, well-coordinated experience for an important life event. Unfortunately, our wedding fell significantly short of what was contracted and promised. Transportation and coordination failures on the day caused major delays. Despite confirmed arrangements, transportation for the bride and wedding party was not available. The bride arrived late to the ceremony, and the groom, bridal party, and immediate family were delayed. After the ceremony, another delay occurred arriving to the reception dinner. Guests waited for nearly an hour without food or beverages, creating visible confusion and discomfort. Dinner and beverage service did not begin ontime, despite guests being seated. This prolonged delay significantly diminished the reception experience for our guests. Reception setup and seating arrangements were changed without notice, despite being confirmed in writing in advance. The bride was not seated at the center as planned, guests were not seated according to the agreed seating chart, and the wedding cake was placed in an incorrect location. These uncommunicated changes caused unnecessary disruption during the reception. Our guests traveled internationally and stayed at the resort specifically for this event. While we raised these issues with management prior to departure, the resolution offered did not adequately reflect the seriousness or impact of the service failures. Given the prestige associated with InterContinental, we expected far better execution and accountability. Regrettably, this experience did not meet the standards promised or expected for a destination wedding of this importance.

We stayed at the InterContinental Fiji Natadola Beach in December 2025 and would like to share our feedback regarding our experience. First of all, we would like to emphasize that we truly enjoyed many aspects of our stay. The early-morning reception was very friendly, and we highly appreciated that we were able to access our room already around 11:00 a.m. The room itself was bright, welcoming, and very clean, which immediately made us feel comfortable. Throughout our stay, all employees were consistently friendly, attentive, and eager to fulfill every request. This level of service stood out and contributed greatly to a positive overall impression. The restaurants offered excellent food, and we would like to especially highlight Navo, which was absolutely wonderful. The pool areas were always clean, and towels were readily available at all times. The transfer to the golf club worked perfectly and was very well organized. A very special mention goes to the service team in the Club Lounge. The staff there was exceptionally friendly, helpful, and professional, and truly made a difference during our stay. In summary, this is a beautiful hotel with excellent service and facilities. However, for guests seeking a quiet, adults-only environment, this hotel may not be the ideal choice.

Had a great time! Loved the Jetski experience and the food. Had the best server (Josh) that went above and beyond to help us book some activities as well and was just a joy. I recommend this resort. Also the live music every night was incredible

We arrived at the airport to be greeted by someone who would take us to our resort, when we arrived at the resort we were welcomed by very friendly staff handing us shell necklaces. We then took a golf cart to a restruant in the resort where the service was fantastic. after having a small plate, we took to our room. To sum up our stay, The service was great, Everybody was very kind and helpful, our room was clean and warm, I highly recommend staying here!

Our stay at the Fiji intercontinental was exceptional. From the check in service , to the flowers in my room for my birthday, to food and of course the view . We loved the golf course ! Special shout out to Josh our server at the adults only pool and Toba restaurant. He payed attention to detail and treated us like royalty !!! Akanisi was so sweet as well . The hotel offered cava tasting by the pool and mawli was an incredible storyteller and we learned so much about Fijian culture. I also wanted to mention the view from our room was incredible. If you want a special place , this is it