Ettington Park

A delightful property set in wonderful surroundings. Staff were incredibly helpful and professional. Travelled with my husband and 8year old and stayed in an executive family room. The room was split over two floors and the sofa bed made up for my daughter on arrival, which was great. Cleanliness of room very good. Gorgeous crisp bedding and super comfy bed. Access to the pool, steam room and jacuzzi etc which was great. Towels and loungers available which is a nice touch. Pool area looked very well maintained and clean. Breakfast served was excellent, with a good choice of cooked and continental. Evening meal was really the high point and really made my weekend. All staff were very professional and helpful. One staff member in the restaurant went out of his way to please my daughter bringing her juices and hot chocolate. The receptionists ..both were really helpful and gave us the keys to see the little Norman church on the grounds...a must see. It is very up market and although I did take my 8 year old....she is used to these types of hotels. I don't really think it's for people with small children as it's very grown up. My family loved it.

Stayed one night for a friends wedding anniversary party. Very old and grand building with amazing history. Clearly has had many, many additions and alterations over the centuries which makes it a bit of a 'rabbit warren' but it is a very lovely building. Nice pool and leisure centre. Room was great - super king bed (v comfy) and great breakfast.

My partner and I had been visiting the Cotswolds and were having trouble finding a hotel and a friend suggested this neo gothic place and I am so glad she did! The lady at reception, Helen, was very helpful and a very happy lady, checked us in and helped with directions and we had a lovely room, quickly down to the lounge to eat as the dining room was full, we both ordered but sadly there was no duck salad left so seeing that they had chicken I asked to swap for chicken but the waiter said chef couldn't do that...??? Strangely I asked for a Caesar salad with the chicken piece and that was fine! Anyway, the meal was lovely and the staff all very nice. The room was comfy and warm and all amenities in the bathroom, breakfast was very good, lots of juices and fruit and a good cooked selection all very nice, we would stay here again it's part of the 'hand picked' hotels of which there are three apparently so expect they are all to the same standard.

No one to help carry my bags. I had three very heavy bags to carry up to the room and directions were so vague I ended up having to ask a maintenance man to help. No tea, coffee or water in the room and No one answered the phone. I'm guessing that as I wasn't staying I was not important. Struggled back to the car again with heavy bags. I would not stay here as service is non existent and staff don't seem to care.

So started badly, someone had put us down for the wrong night, good job I had printed the confirmation! So only std rooms left, very sorry, but dealt with it superbly. The room was lovely, but be careful about touching the air con controls, we in trying to turn down the temp, managed to turn it off completely, so at 2 am was out of bed lights on trying to get it back on, as were both dying in the heat. The food was excellent, breakfast was very busy, and service was a bit hit and miss. This could be a great hotel, with just a little bit more care.