I’ve never been to a hotel where the hospitality and customer services were higher than the sky itself! I was greeted at the door, brought up to the room, and a lovely maid came in every three hours to see if I like the towels to be replaced. I told them that I was good for the rest of the week, but she came back with a water bottle with chocolates. Such a sweetie! I really enjoyed the customer service and the attention that we have received at the hotel. I was able to walk around in the neighborhood and meet some of my friends. The bed was amazing, I loved the bath, and the toiletries that came with the room. There is no question that I am coming back, believe it or not

Staff was impeccable. So kind and accommodating. I forgot my toiletries… they couldn’t help enough. Rain? Gave me an umbrella. Smiles and kindness with beautiful surroundings. Thank you for the peace and quiet, with patience. God Bless you and your staff.

The Ritz never fails to when it comes to luxury accommodations and a staff that meets your every needs. I had the opportunity to visit this hotel and the staff was so kind and attentive. In addition the room was well appointment and comfortable. Also a great location close to dining and Foggy Bottom!

I came here for a deep tissue massage and got an okay massage that was not a deep tissue. I had specifically asked for a therapist who could provide a high level of pressure, so not getting that was disappointing. Another bizarre thing was that the spa attendant had laced all the water with flavor packs which was absolutely disgusting. Our therapists kept giving us water, and we had to keep pouring it out. I complained about this, but the attendant insisted because she was adding a naturally derived sweetener, it was okay. It was not okay. Don't do this.

To celebrate our anniversary we were not able to travel this year, so we had a staycation at the Ritz Carlton in Georgetown. The hotel is hiding in plain site. The brick theme from outside continues inside. The accomodations were luxurious from the furniture to the bed to the huge bathroom. The casual restaurant had great food with very friendly staff. The location in Georgetown was my a short walk from dining, shopping and entertainment. Luxury costs but we felt it was worth it considering we had not flown anywhere this year.