Ocean House

Absolutely one of the, if not the, best resort travel experience we’ve ever had. From the moment you step out of your vehicle, every consideration for your comfort and every attention to detail has been made. We were greeted by name by the valet, and wished a happy 10th Anniversary. Check-in was quick, easy and pleasant and we were escorted all the way to our room by our extremely friendly concierge, champagne in hand. Our bags arrived in our room even before we did. Everything in the room is complimentary. You don’t have to think about a thing, simply enjoy it. And this continued to be the theme throughout our stay. We had an absolutely amazing time, and I sincerely hope to return soon. Thank you for everything!

My adult daughter and I spent a girls weekend here and were delighted with the experience. From the moment we drove up to the hotel it was one amazing experience after another. The hotel and its surroundings are gorgeous, our room was very comfortable and loaded with amenities. We had breakfast both mornings and the food was fabulous! The spa, which is what initially drew us here, was top notch.They have several Mercedes Benz cars for the guests' use and we were thrilled to take their brand new, two seater convertible sportscar out for the afternoon...what a blast!! On Sunday morning we took a cooking class which was superb! Every aspect of our weekend was pure perfection however it was the exceptional level of service we received that was the icing on the cake....absolutely outstanding! We will definitely be going back!

I was at Ocean House for a weekend getaway with my husband. The beach in Westerly is fantastic. The rooms are comfortable. But, the stuffy dress code, the obsequious staff, the piano/harp player at the lobby clearly caterers to an older crowd and gives it a luxury nursing home feel. I ate in the restaurant three times and was disappointed every time. This could be an awesome hotel if they were more relaxed.

As we enjoyed our 4th Annual visit to one of Rhode Island's most beautiful locations. The views of the ocean compliment the best brunch venues. The raw bar is outstanding. Order a crepe made especially to your wants. Champagne pouring as much as you need by excellent servers. Salads Charcuterie desserts and then an array of entrees to choose one from. Never rushed to leave, we stayed for a couple of hours then just hung in the lobby for couple of more. Yes it is expensive but as an annual treat incredible

My family went to Ocean House on Easter Sunday for brunch, also to celebrate my brother's 50th Birthday. We had a terrible experience from start to finish, compounded by the fact that I have subsequently left three messages for someone to call me and no one ever returned my calls. We spent $1100 on brunch for 8 people, which included a mandatory tip although we had less than no service. We were seated at the back of the room against a wall where the waitstaff went in and out. We couldn't even push our chairs back to get up and get the brunch, let alone get through the ridiculously crowded room with our plates of mediocre food. We sat for over 45 minutes trying to flag down a wait person to place a drink order to no avail. We spoke to the hostess and finally someone came and then it took another 30 minutes to actually get the drinks. Meanwhile we tried to get some more water and could not get anyone's attention. This continued through the whole meal - no one picked up the dirty plates, offered us water or more drinks, etc. Once again I had to wander around and find someone to give us the outrageous check. On top of the horrible service, it was noted when I made the reservation that my son had a deadly egg allergy. It took 30 minutes for us to find out if one of dishes contained eggs. We had to stand and wait in the middle of the buffet area until someone finally had time to answer us. I complained to the hostess on my way out and was assured that someone would call me to discuss. No one did. I called three times this past week and still have not received a call. I will NEVER go back to this place.