Mondrian Los Angeles

The former Mondrian Hotel on Sunset Boulevard had its hey-day in the 1990s. The hotel was rebranded by Hilton and unfortunately its famous Yaacov Agam exterior was painted over a bland white, which suits what this hotel is today - an outdated relic with poor service and poorer amenities for too high a price. The rooms are small and not well-maintained. While the rooms facing South and West have great views of the city below, that is about all that is great about them. The bathrooms are poorly configured and adorned with wallpaper that is peeling from the walls and cheap blow dryers. The beds of are of moderate comfort. When the DJ plays in the restaurant below, you can hear it in your room even with the sliding doors closed. The lobby is dated and depressing. There is supposedly a concierge but we never saw this person and when we inquired at the desk we were told the concierge is not in. The desk staff is of minimal help. A hotel of this size should have a fully-functioning restaurant serving three meals a day. This one does not. When checking in you will be handed a sheet of paper describing the hotels features, which include the Casa Madera restaurant "open daily for breakfast from 7 to 11 am". Except it isn't open - something which apparently some members of the front desk staff are aware of while others are not. When I inquired about breakfast the desk clerk told me the restaurant was open. When I told him the doors were locked, he told me that couldn't be, until he walked over and tried them himself. If you want breakfast in the hotel you are relegated to the lobby where there is a small counter and a handful of tables where you are badly served with disposable coffee cups and plastic water cups. When I complained about this to the desk clerk who also said he was the manager, his answer was that the hotel has no control over the restaurant and they can't do anything about it. What??? The fitness center is a tiny room with three treadmills and a small row of dumbbells. The hotel offers a pass to Equinox which is slightly less than a mile away. For the price of these rooms there are several choices in the same area which are much more well maintained in newer buildings with better service. The AKA, Andaz, and One Hotel are all proximate to this property with nicer views. Choose one of them instead.

The room was large beautiful. Clean. The staff were very helpful and kind. They asked about our well being. Nothing was too much for them. The valet staff were helpful too

This hotel caters to all, but the hip, younger set dominate! - still we felt comfortable and not out of place It is vibrant and lively Service and concierge facilities are excellent! ….. Many and varied nearby restaurants Room design is excellent with windows that open and balcony which is a great bonus If you’re prepared to walk, about 4 minutes away, to the west or north on Sunset blvd., in-out parking is available at less than half the hotel price.

Hotel’s location and service is great

If you enjoy a room with a view of a rat trap, filthy, stained chairs, cigarette and room deodorant reeking rooms and truly the most decrepit, dirty hole I have had the displeasure of experiencing, then this is the overpriced rathole for you. There are no words.😵‍💫🤢🤮 I checked in, and a few minutes later, checked out.SHOCKING!