Four Seasons Resort and Residences Whistler

Loved our stay here. Beautiful hotel, great service, ski concierge was super helpful. Really nice for family trip. Highly recommend staying here when in Whistler. John at the checkout desk was really nice and helpful. THanks again for a great stay!

Room 430. Checked in on 27th January 2026. Wherever we have holidays, Four Seasons is always our 1st choice hotel. So Four Seasons Whistler was the obvious choice when we visit Whistler this year. Actually, we used this hotel a few times in the past. The 1st time was when my wife and I learnt how to ski in Whistler 22 years ago! Then we visited this hotel a few times again every few years to reminisce our good times in the past and also to create new memories ^_^ Our room was clean, comfortable and elegant as you would expect of the Four Seasons quality & style. All the hotel staffs we encountered were courteous & friendly. All the ski concierge staffs we encountered were upbeat and helpful. They took care of our skis & boots. We enjoyed the complimentary cookies & hot chocolates served at apres hours :) All the drivers of the shuttle bus service were eager to help. I may have inconvenienced one of the drivers when I asked him to drop me off at Blackcombe base for dinner. Hopefully, in the future the shuttle bus can stop for a few seconds at Blackcombe too after 5pm instead of only stopping there before 5pm. It is because there are some restaurants that I like. Although I know the Four Seasons house car service can take me there after 5pm, sometimes it's more convenient if the shuttle bus can stop there too when the shuttle bus is right in front of me already and if all the house cars are busy. Also, I do enjoy having the chance to chat with other guests on the shuttle bus about dinner ideas! Now let's talk about their F&B. I love that they serve food & drinks by the hot tubs & swimming pool. Service was efficient. It was fun eating chicken wings, pizza and beef burger in the hot tub facing the snow mountain LOL... The other 5-star hotel that we also stayed in Whistler only serves drinks but not food by the pool. Buffet breakfast choice at Braidwood Tavern was comprehensive. Apart from the usual western breakfast items, they also have congee & dumplings (and even curry in one of the mornings). Hopefully, in the future they will rotate a few more Asian items (e.g. noodles)? Since we are living in the UK, my wife and I do love seeing Asian food items in hotel breakfast buffets :) We also had dinner in Braidwood Tavern restaurant. My wife said that their Lobster Thermidor was even better than the ones we had in Four Seasons Maldives Kuda Huraa (which was very nice already)! We will definitely add it to our Whistler restaurant lists for our future visits. The following staffs/managers made our stay extra special... 1. Lucy, Braidwood breakfast 2. Lucy (another Lucy), Braidwood dinner 3. Beyhan, front office 4. Peter, management. We experienced some minor problems during our stay and he assisted us flawlessly. 5. Special shout out to Sabine, front office. And also to the staff who cleaned my wife's white leather boots! What happened was that her boots were stained by the snowshoes buckles and somehow Sabine managed to arrange someone to clean them in short notice before we checked out. Thank you Sabine! We had a lovely time in Four Seasons Whistler. In fact, a few weeks ago my wife and I were debating if we should try the Four Seasons Yachts holiday or use some other similar companies. Now I know for sure that I will vote for the Four Seasons brand again because I just love the consistently high standard in their quality of service (and also their ability to fix any problems should it arise on rare occasions).

Please bear with me, it has taken me a long time to put this into words. I have been a regular at the Four Seasons Whistler for many years. My husband and I plus kids have grown up skiing here and found a home away from home at the Four Seasons. Like most other reviews, staff interaction is superb. In that aspect they have always been a cut above the rest. In addition to their quality, it's their service that really sets them apart. However, the loyalty simply isn't there. Despite, my many stays here, they always say that they will try their best to accomodate some things, and I have found over the years that this is more of a scripted response rather than actual follow through. Even next month, I will be staying for almost a week, and I was able to stay an extra night. But I will be required to stay in one room, then the next day move to another room. I called starting last year to try to remedy this potential problem. Then again, I called this past week, and now they are telling me to contact them right before I arrive to inquire. I am sorry to say but this really does seem like a stall tactic. They did this to me several years ago as well. But this Four Seasons location in particular just does not have the follow through that I have experienced in their other locations like Seattle, London, and Korea. I want to love the Four Seasons, but it's hard when you feel like there isn't a mutual loyalty like most other hotel brands demonstrate.

What a great stay. The hotel is what we hoped it would be and the staff made it even better. They are polite, pleasant (nothing’s too much trouble) engaged, helpful and knowledgeable offering insights and local recommendations. We ate breakfast and dinner (on 3 occasions) at the hotel and the food is first class. My personal favourite was the seafood linguine, the cook on the seafood was outstanding! We also enjoyed the spa facilities and had a lovely relaxing couples massage. Thanks to all at the Four Seasons who made this a special stay.

This place is a gem! Five star hotel/service all around! We flew from Philadelphia to Salt Lake City to Vancouver and then drove two hours to get here…. with a four year old- and it was worth it. We were upgraded to a lovely suite with two full bathrooms, fireplace, just massive. This really made our stay special with a little kid- all the space truly helps. Breakfast is excellent. There’s s’mores by the outside fire pits, heated towels by the hot tubs, maple candy to make in the lobby, on and on. A great rec room for kids (a huge bonus for us). The Ski Concierge really made our trip. A great perk to offer. I can’t rave enough about the staff. They made the trip very memorable. Everyone we encountered was on it. There were zero hiccups! We will definitely be back!