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February 14, 2018 for 3 nights for 2 adults.

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The Greenbrier in White Sulphur Springs, West Virginia

Set against the breathtaking Allegheny Mountains with formal gardens and a trio of championship golf courses is The Greenbrier hotel. Located in White Sulphur Springs, West Virginia, this Preferred Hotels & Resorts property, a member of the established Preferred Hotel Group, has a storied history beginning in the late 1700s when sulphur springs - and their benefits - were unearthed. Today The Greenbrier is a spectacular full-service resort boasting classic architecture with a mix of guestrooms and suites, plus freestanding cottages and estate houses. The 6,500-acre resort also features its own casino, shopping arcade, a collection of restaurants and eateries, and a roster of recreation. The Greenbrier, where golf has been played for more than a century, is also a stop on the PGA Tour.

The resort boasts eight casual-to-elegant dining venues with Prime 44 West, a clubby steakhouse named for NBA legend and West Virginia native Jerry West, being the newest concept to make its debut. You will also find a soda fountain and poolside dining, as well as a culinary retreat at the Golf Club. The Greenbrier Spa is a relaxing haven where guests enjoy signature treatments such as the Detox Kur and Mineral Body Mask. The sulphur springs that first attracted guests here some two centuries ago still remain a fundamental element in the quest for healing. While The Greenbrier offers many recreational diversions, such as a collection of indoor and outdoor swimming pools, tennis courts, and jogging trails, it is the unexpected activities which are truly impressive. Enroll in a hands-on culinary class or off-road driving lesson. You can also sharpen your skills with falconry, trap and skeet shooting, and whitewater rafting.

Location of The Greenbrier

The Greenbrier
300 West Main Street
24986-2498
White Sulphur Springs, West Virginia

Nearest Airport: LWB

Amenities for The Greenbrier

  • General Information
  • 682 Guest Rooms
  • Dining
  • 24-Hour Room Service
  • 3 Bars
  • Coffee Shop
  • 7 Restaurants
  • Afternoon Tea
  • On-Site Amenities
  • Beauty Salon
  • Spa on Property
  • Complimentary Newspaper
  • Laundry Service
  • Casino
  • Fitness Center
  • Flower Shop
  • WiFi
  • Boutiques
  • Indoor Pool
  • Valet Parking
  • Outdoor Pool
  • Tennis Courts
  • Putting Green
  • Golf Academy
  • Arcade
  • 4 Golf Courses
  • In-Room Amenities
  • Turndown Service
  • Air Conditioning
  • Bathrobes
  • Direct Dial Telephones
  • Hair Dryers
  • In-Room Safes
  • Mini Bar
  • Televisions
  • Iron/Ironing Boards
  • Luxury Linens
  • Radio & CD Players
  • Work Desks
  • Activities
  • Cooking Classes
  • Croquet
  • Fishing
  • Hiking
  • Kayaking
  • Tennis
  • Wine Tasting
  • Mountain Biking
  • Clay Bird Shooting
  • White Water River Rafting
  • Billiards
  • Golf Lessons
  • Fitness Classes
  • Hunting
  • Archery
  • Four-Wheel Drive Excursions
  • Ice Skating
  • Shuffleboard
  • Bowling
  • Sleigh Rides
  • Horseback Riding
  • Golf
  • Business
  • Business Center/Services
  • Meeting Rooms
  • Conference Facilities
  • Family
  • Children's Programs
  • Babysitting
  • Kids Club
  • Playground
  • Teen Activities
  • Nearby
  • Historic Sites
  • Shopping
  • Interests
  • Active & Adventure
  • Golf

Reviews for The Greenbrier

Now featuring traveler reviews from:

TripAdvisor®

TripAdvisor Traveler Review Rating Reviewed 1 day ago

Wow! This place is huge with so many incredible and beautiful rooms to explore. It's like stepping back in time. The most amazing part is the friendliness and helpfulness of the staff. They all seemed very genuine and happy to help. The room was very clean and twice a day room service was great! The buffet breakfast was delicious with lots of options and in such a beautiful room. We were able to self park on the side of the hotel but valet was available. There were many options for dining. We ate at several of them and found the staff very attentive. The pool was 30 meters long with a lap lane and lifeguards. There were lots of activities some free and some with a fee. Tea time was popular where they served tea, hot chocolate or hot wassail with several types of cookies, a brownie and cupcake. We enjoyed the "disco" dancing at night next to the casino, the Mentalist show and the dance display/10 PM champagne toast. We visited the craft cottages where there were some amazing artists including hand carved porcelain vases, beautiful glassware and jewelry. We went to the Salt caves and spa 10 minutes from the Greenbrier which was a lot less expensive for massages. I'm sure the spa here is amazing though. There were many families here with children but mostly adults/couples. Some of the negatives: While it was nice to see the staff in uniform it seems they could update them so that they don't look like servants from the past. The room was spacious and beautiful but I was quite surprised to hear my neighbor several times using or talking in the bathrooms from our bathroom or room. I was surprised at the Sports bar that the nachos had Velveeta cheese on them rather than real cheese. The beds were comfortable but not as nice as other fancy hotels I've stayed in.

GBruz - Ellicott City, Maryland


TripAdvisor Traveler Review Rating Reviewed 1 day ago

We just finished a weekend getaway at the Greenbrier. First of all I'd like to say that the hotel is very beautiful, and the property is quite gorgeous, not just at the hotel, but that whole area of West Virginia - lovely mountains & rivers. I have two main gripes: one is not something the hotel can control, so I'm not blaming them. The other, however, is something that I would call borderline false advertisement. That particular complaint involves their bath spa. On the Greenbrier's official website on the bath spa page, it shows a luxurious freestanding bathtub in a spacious room filled with candles and flowers. Nowhere in the descriptions of the different baths does it say that the bath in the photo is only available for the top level treatments. It leads one to believe that all of the baths are given in that particular type of tub & room, or at least in something quite similar. The bath that we experienced was akin to a prison shower. The room was no bigger than a small walk-in closet, possibly 6' x 6' - including the tub. The tub itself was quite nasty looking and had what appeared to be rust around the different handles and faucets. There were no candles or elegant flowers, just orange colored lights in the ceiling. It was completely covered in tile and had a very dark, depressing feel to it. Another issue was the spa lady who would not leave the room when I was going to get in the tub. She told me she could help me remove my robe. I politely declined and told her I could take it off myself. At that point I expected her to leave the room so I could undress, but she just stood there and wouldn't leave until I was naked in the tub. It was incredibly awkward and embarrassing considering the small size of the room that barely even contains one person. I see no reason why she had to stand there and watch me undress.... she did not assist me into the tub. I did it completely on my own, so I don't think it was an issue of an insurance policy. After we finished our bath, I asked the receptionist at the spa which baths used the tub shown on their website and she explained to me that (I believe) only two of them use that particular tub. Yet they have maybe five or six different kinds of baths on their website. So for them to show a posh, luxurious room and bathtub that is only used for a small percentage of their bath options is very misleading. Had I known that we were paying $80 per person to sit in a dingy bathtub in what felt like a dungeon, we never would have made reservations at the spa. The tub in our hotel room was far nicer and more spacious, and we were able to use that for free as part of the price of our room. I feel like the hotel really needs to make it clear in the descriptions of the different bath services that not all baths take place in that particular bath shown on the website. My parents had been thinking about coming to the Greenbrier as well, but after hearing about our spa experience they've now decided that they want to steer clear of it. My other issue is the trains that come by at 4:30 in the morning and sound like they're running right outside the hotel room. I understand that this is not something the hotel can control, but it's very irritating. During the first night we were there, I heard just one train go by around 5 o'clock in the morning...it woke me up, but I was able to go back to sleep. On our second night, three trains went by in a period of about an hour starting at 4:30 in the morning, and I was not able to fall back asleep after that. For people who are light sleepers, I imagine this might be a huge turn off for them. As I said, the hotel itself is pretty and the location is pretty, but I will definitely not be returning and I can't say that I would recommend it to anybody else.

H K - Charlottesville, Virginia


TripAdvisor Traveler Review Rating Reviewed 2 days ago

We only had 1 night to stay at The Greenbriar. I would recommend 2-3 nights next time. The place is absolutely huge! You can walk around for hours. The motif of the hotel is very interesting. (Lots of florals and contrasting patterns). We had lunch at Drapers and shared a club sandwich. We visited the casino, which is private with only registered hotel guests allowed. It was very nice and smoke free. There is a huge bunker that was built during the Eisenhower era during the Cold War. It’s purpose was to shelter Congress members in the event of an attack. It is now open for public tours for $39 per person. It is a 2 hour tour, but the timing did not work for us unfortunately. For dinner we had a pizza from The Forum. It was ok. The service level at The Greenbriar is exceptional. There are various room types and rates. The website does a nice job showcasing the property. Their cancellation policy is strict, especially during the summer months (high season). They host a PGA tournament in the Spring. Very nice visit!

pkrivard2 - Louisville, Kentucky


TripAdvisor Traveler Review Rating Reviewed 5 days ago

I have wanted to go to the Greenbrier for forever!! So my 60th Birthday seemed like a great chance to visit with our children and grandchildren. It was absolutely perfect beyond my expectations! We stayed for 3 nights which was just the right amount of time for a first visit. We arrived on a Thursday around 1:30 pm and our suite was ready. We stayed in the Governor suite which has 3 bedrooms and a parlor with a sleep sofa off of the living/dining room. Also we had a King room directly across from us. They accommodated every thing I asked for and always with a smile! Our grandchildren ranged in age from 3 to 7 and they all loved the pool, the bowling alley, the adventure camp, the Toy store and the homemade ice cream at Drapers!! The kids had a babysitter that the Greenbrier arranged , her name was Brenda and she was amazing!! Kids loved her!! Highly recommend. We got room service for the kids and then gave them each a Greenbrier gift card. Miss Brenda took them to the toy store and they loved picking out something special. Meanwhile we had dinner in the Main Dining room which was spectacular! Loved the chandeliers and the table looked so gorgeous with the pink China and crystal. When we return to the suite the kids were all asleep!!!! At 9 pm!! Great job Brenda!! We also dined at the Forum which was good but definitely slow service. Great atmosphere though but chilly in that part of the building. The best meal was in Prime 44 . My husband said it was the best ceasar salad he’s ever had. All the meals were excellent. The spa was fantastic , definitely go. You will be very pleased. The guys did the bunker tour which was informative and interesting. They wanted to go shooting but it was absolutely freezing when we were there ! We didn’t ice skate for the same reason but didn’t miss it as we kept very busy with everything else they had to offer !! From the time you are greeted at the door you are in another world. Please go and enjoy the beautiful atmosphere from a period in time where they really knew how to enjoy in style.

debbiem17 - Baltimore, Maryland


TripAdvisor Traveler Review Rating Reviewed 1 week ago

Our second time at the Greenbrier. Some highlights: all of the staff we encountered were friendly,,helpful, and genuinely wanted to do a first class job. Each course of our dinner in the main dining room was superb, something that often is not true even in the best restaurants. The caberet singer in the lobby on Thursday evening was terrific despite singing to a sparse crowd. Sign that man up! Our room, at the second level of pricing, was spacious, sparkling clean, and warm. Mid-January must be a slow time of year. There were not many guests, which was fine with us, and it made for a relaxing stay. The downside was that there were only two restaurants open (main dining room and the Forum) and not a lot of activities on offer. But I suspect the good rate we got on the room reflected that. A couple of minor gripes: the person showering in the room next door at 6:30 seemed to be in our room and later we could hear everything the maids were saying next door. It had something to do with the air vents but it's a bit off-putting early in the morning. The bellhop, who was a nice guy, passed off our bags to the guys outside when we were leaving so we felt we had to tip twice. Big gripe: the historic preservation fee. Come on, it's called maintenance -- other old hotels build it into the price of rooms and certainly don't charge it on food and purchases in the shops. Bottom line: this is a fine hotel just keep an eye on your spending on food, activities etc otherwise you'll receive a large shock on checkout.

danny_kent1 - Charlottesville, Virginia


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