The Greenbrier

A whole lot of “eh” - the physical plant feels… tired. The colors are an assault on your eyes, all day, all night. The Casino is fun, the bars and cocktail program were lackluster, the food was stratospherically overpriced relative to the quality. Portion sizes were bordering on obscene, arguably, responsible for earning WV its reputation for obesity. Restaurants were hit or miss. Some pretty good, some I wish I could forget. The grounds were, by far, the star of the show. Lots to do. Carriage ride was a delight. Bowling was fun. Bunker/(fallout shelter) was worth it. But if you cannot nail the food, what else matters? It’s not like there’s never off property worth dining. Will NOT be returning. One and done. You failed us.

Approaching the Greenbriar it takes your breath away. It looks in all its majesty, a Grand Dame. When you enter , the dizzying display of colors and patterns seem so out of character for this hotel. I understand the feelings after WW2 after being in dread and depression following a horrific war. But— it’s the gaudiest hotel I’ve ever seen. The interior is so worn out and everything in our room needs to be thrown out. Food was okay except for the breakfast. The staff is very good. I feel for them as they know daily that this infrastructure is rotting around them. Totally not worth the money. If you are a golfer , you are in heaven. The bunkers were interesting .They are living off the history factor.

The Greenbrier has everything that anyone could imagine. Rooms are adequate and baths are of a standard forty years ago. Staff is huge and always ready to help. I do recommend couples and families to stay for a few days and just relax and enjoy. Many different places to eat and many different styles and decorum's. The adults may want to play a few hands of blackjack or try their luck at a slot machine in the basement casino.

Surpringly over rated. Even for a death in the family, informing them of a one day change (one day fewer stay) was charged since it was one day less than their outrageous 14 day change and cancelation policy, even for a full conference at their site. Worse the staff was downright abrupt and rude about it. Shocked and sad that its so poorly handled. I guess if you want golf or the casino, but avoid for business travel.

We just wrapped up a wonderful four-day trip to The Greenbrier. The property itself is gorgeous—both the interior decor and the expansive exterior grounds are immaculate. Highlights from our visit: Tours & History: The Cold War Bunker Tour was incredibly educational, and the President’s Library offers a fascinating deep dive into history. Activities & Dining: The pool was lovely, the food was consistently great, and pickleball was a huge hit with the whole family. Standout Service: The staff here truly excel. Everyone was 100% welcoming, attentive, and clearly proud of the resort's legacy. Extra thanks to Chris, our van driver, who was exceptionally friendly and gave us fantastic activity suggestions we wouldn't have thought of on our own. The Greenbrier team ensures you have everything you need for a perfect stay. Highly recommended!